We just recently moved out of The Locks and we loved it. We have lived two other places in Richmond and the apartments are beautiful. We had and apartment in the Alume building and it was unlike any other apartment we ever had; huge windows and very modern.
The office staff was also very helpful and responsive. With other apartment companies, we received very basic service and are questions were left unanswered most of the time. There is an older gentleman from the maintenance team that was very nice and helpful as well. Our washer had an ongoing issue for a couple of weeks and he allowed us access to a vacant apartment on our floor. We appreciated these kind of gestures that we haven't received anywhere else.
We will miss The Locks! Thank you for the last year and half it was great!