The Scout Scotts Addition
#2,637 #26 #196

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The Scout Scotts Addition

947 Myers Street , Richmond, VA 23230
(487 Reviews & Surveys)
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"Since our tour date the Scout has been absolutely wonderful! The management is kind and we" ...
$1,553 - $4,529/mo

Move-In Specials

ONE MONTH FREE*! Apply Today! *restrictions apply

Reviews

(62)

4.3 rating

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72 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1030477

Verified Resident 2020 - 2022

5/29/2022

We love staying at the Scouts! The management staff (Spenser and Emmanuel) are very friendly and genuinely care about the residents. They always have fun events organized every month for the residents. The building is new and the location is a steal! Despite being close to so many restaurants the community is quiet. Wished the parking was slightly cheaper but overall highly recommend!

    Manager

    5/31/2022

    The Scout Scotts Addition
    We're thrilled to hear your experience has been satisfactory and you've enjoyed our community events. We appreciate the wonderful feedback and can't wait to see you at the next one!
    Review Author Icon

    Resident 1017954

    Verified Resident 2022

    4/20/2022

    The neighborhood is wonderful and the proximity to everything is hard to beat. There is a grocery store, bowling alley, and a plethora of unique restaurants/breweries within walking distance. It's a safe neighborhood and all of the neighbors in the building have made me feel welcome since moving in by saying hello and lending a hand.

      Manager

      4/20/2022

      The Scout Scotts Addition
      Thank you very much for this review! We are so glad you have enjoyed our excellent location. We appreciate all your kind words about our different features and if there is anything else we can do for you, please do not hesitate to let us know.
      Review Author Icon

      Resident 1013115

      Verified Resident 2021 - 2022

      4/5/2022

      Would not recommend. Office staff is unreasonable and they are not understanding when situations out of a resident's control arise. Area where it is located is convenient, but you can find a better value for the price.

        Manager

        4/7/2022

        The Scout Scotts Addition
        Thanks for your review. We regret to learn that you've received lackluster service. Please know that your satisfaction is important to us and we'll surely take this feedback to heart. Thanks again for sharing.
        Review Author Icon

        Resident 1010268

        Verified Resident 2021 - 2022

        3/28/2022

        I love the Scout! The location is perfect - walking distance to so many restaurants, breweries, and shopping. The management team is friendly and responsive to any requests. And I appreciate the flexible lease terms and availability of an apartment on short notice.

          Manager

          3/28/2022

          The Scout Scotts Addition
          Thanks for your kind words and for noting that you love The Scott Scotts Addition! We love knowing that the location has been on point for you and that you have had an overall wonderful experience.
          Review Author Icon

          madailine_S

          Resident 2021 - 2022

          2/17/2022

          The space itself is nice. My move in process was an absolute ---- show. The management did not send me the requirements for move in until the Friday before I moved in after 5 pm and told me I had to have a cashiers check/money order. All the banks were closed and it was impossible and their explanation was that I “slipped through the cracks”. I also was told that the unit was wifi ready and I have never had to fight with Xfinity more in my life. The management blew me off and gave me a number to call and I called the wifi help number multiple times and left messages with no reply so I had to deal with it on my own. The people that work at the front office are not professional. One day I was trying to work out in the gym and the four front office people decided it was a good time to come in and mess around on the equipment for a promo video for the Instagram. I recommend looking at it on the Instagram, it’s embarrassing. I had to leave the gym and now pay to go to different gym. I… See More>
            Manager

            2/18/2022

            The Scout Scotts Addition
            Thank you for your detailed review of the community here at The Scout Scotts Addition. We greatly appreciate the information you provided here and we regret to learn that there have been areas we could have improved upon in your experience. Thank you for noting all of them here as reviews like these help us improve the community overall.
            Review Author Icon

            Resident 995025

            Verified Resident 2020 - 2022

            2/2/2022

            The apartments offer nice layouts with balconies and open kitchens/living rooms although do not expect any space for storage. They are clearly trying to sell you one of their onsite storage units. The neighbors are usually noisy and will slam their doors. As for parking, it is a total mess, nowhere near enough parking for everyone, they will advertise one price for a spot but then charge you another when you go to pick up your parking pass. They have made no effort to fix the parking in over a year and I do not expect that to change. Nice apartments as long as you don't need to drive anywhere ever/own a car.

              Manager

              2/2/2022

              The Scout Scotts Addition
              It's nice to know that you love your living space. Thanks for denoting a few areas of potential improvement that you've experienced during your residency. Reviews like this one help us evolve the community - thanks again!
              Review Author Icon

              Resident 988957

              Verified Resident 2022

              1/26/2022

              It's a good spot, apartment is spacious and rent isn't too bad. I wish the parking was assigned. Usually one lot assigned per household should be the standard, I don't like the fact that I have to use street parking.

                Manager

                1/26/2022

                The Scout Scotts Addition
                Thank you for your feedback! It's great hearing that you love living here and that your living space is exactly what you need. We appreciate your feedback regarding parking - we will certainly consider this going forward.
                Review Author Icon

                Resident 988525

                Verified Resident 2022

                1/12/2022

                Friendly staff and everyone seems nice as well in the community new renovated apartment spacious clean comfortable home beautiful view of downtown Richmond everything you need in walking distance also

                  Manager

                  1/13/2022

                  The Scout Scotts Addition
                  Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!
                  Review Author Icon

                  Resident 986278

                  Verified Resident 2021 - 2022

                  1/4/2022

                  I've lived here almost a year and I like living here. The apartments are very new and modern. Parking used to be free, but a few months into our lease they required we pay for parking and I honestly don't mind the added fee much. It's not as high as other places I've lived, and now there's actually always several spots to choose from. Some of the parking spots are even covered, which helped a lot when it snowed. I love the gym, and I love that management always hosts little events during the month where you can win prizes or get free food. The community is also very pet friendly with a cute dog park. I live on the first floor and I am pleasantly surprised I never hear my neighbors that live above me, and they even have 2 big dogs. My ONLY issue with this place is that the walls are so thin. I've lived in other apartments and a college dorm and even those walls were thicker. I can occasionally hear my neighbors talking at what appears to be a normal volume and I can almost make out the words, which makes me think they… See More>
                    Manager

                    1/5/2022

                    The Scout Scotts Addition
                    Thank you so much for taking the time to provide us with this valuable feedback! We love hearing that you're happy here and that you've had a wonderful experience. Your suggestions and feedback will be taken into consideration going forward - thanks again for sharing!
                    Review Author Icon

                    Resident 984780

                    Verified Resident 2021

                    12/28/2021

                    My apartment building "the Scout" is so clean! maintenance comes next day when i make a request. leasing office staff are very responsive whenever I need help! There's even a fridge in the package room for my meal kit deliveries.

                      Manager

                      12/29/2021

                      The Scout Scotts Addition
                      This is amazing to hear! We're so happy that you've had a great experience within the community and that our team has been helpful whenever needed. We're so grateful to receive a rave review like this one!
                      Review Author Icon

                      Resident 983356

                      Verified Resident 2021

                      12/21/2021

                      Parking is annoying. I enjoy the area and my neighbors were cool, but the neighbor outside would have lots of trash outside on the weekend. I was even more annoyed to be charge to park where I live and pay rent.

                        Manager

                        12/23/2021

                        The Scout Scotts Addition
                        We regret to hear your experience wasn't everything you hoped it would be. Our team is on hand to go over any current questions or concerns you have, as we're always happy to assist. Please send us a message at info@thescoutrva.com if you'd like to chat further. We hope you have a happy holiday season!
                        Review Author Icon

                        Resident 978558

                        Verified Resident 2021

                        12/5/2021

                        Thus far, living at The Scout has been a very positive experience. The leasing office staff and very friendly and helpful. The on-site facilities have been fantastic. The location is conducive to dining, shopping, and out of city travel.

                          Manager

                          12/6/2021

                          The Scout Scotts Addition
                          Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback about our excellent location and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 953616

                          Verified Resident 2019 - 2021

                          10/3/2021

                          Office staff is incompetent and they lie. Steelhead is an awful company. I will not be renewing my lease and plan to go elsewhere. There are many other apartments in the area, I would reccomend looking into those that are not managed by steelhead.

                            Manager

                            10/5/2021

                            The Scout Scotts Addition
                            Thanks for this review. We regret to learn that you've had a poor experience with our team. Resident satisfaction and providing five-star customer service are both top priorities for us and we're sorry if those values haven't been made apparent in your experience. Please reach out to us at info@thescoutrva.com so that we can assist with any and all concerns. We look forward to connecting!
                            Review Author Icon

                            Resident 953590

                            Verified Resident 2021

                            10/3/2021

                            I had to bring up the issue about a noisey dog upstairs several times. I received no follow up. Cleanliness is lacking on the weekend?we pay far too much for that. And asking me to pay for parking when my lease says "free parking" is ridiculous

                              Manager

                              10/5/2021

                              The Scout Scotts Addition
                              Thank you for letting us know about the issues you've had with noisy pets and what you've noticed as far as cleanliness goes. We appreciate both your feedback and your residency and invite you to contact us at info@thescoutrva.com to go over your concerns in greater detail. Resident satisfaction is our ultimate goal!
                              Review Author Icon

                              Resident 953313

                              Verified Resident 2020 - 2021

                              10/1/2021

                              My unit is great, a wonderful layout for me and a nice space to have friends or visitors. The building is conveniently located to so many great spaces in Richmond and the bus line and major highways to get around the city quickly.

                                Manager

                                10/3/2021

                                The Scout Scotts Addition
                                Thanks for this review. We appreciate you letting us know the things you're enjoying about the community here at The Scout, such as the layout of your living space and the location of the community. Thanks again for this feedback and for your residency!
                                Review Author Icon

                                Resident 947603

                                Verified Resident 2021

                                9/7/2021

                                The Scout is a very nice facilty. It is well maintained at all times. The staff is great - friendly, helpful, outgoing and avaialble. The Scott's Addition area is a fun location. There was a bit of a parking issue but no problems anymore.

                                  Manager

                                  9/9/2021

                                  The Scout Scotts Addition
                                  Thanks for these kind words! We're so happy to hear that you love living here at The Scout and that you find the community upkeep to be up to snuff. It's also nice to know that our team has been helpful in your experience. Thanks again for your feedback!
                                  Review Author Icon

                                  Resident 261006

                                  Verified Resident 2020 - 2021

                                  8/3/2021

                                  After 9 months living here I can honestly say I have thoroughly enjoyed my time at The Scout. The location is super convenient to many of my favorite bars, restaurants and Aldi. I love the size and layout of my apartment - especially the huge balcony with a great view of the neighborhood. There were some issues with parking this past spring but the current management team seems to have worked hard to come up with the most viable long term solution. I had a specific parking issue where I had missed some communication about upcoming changes and the office staff was very understanding and worked with me to resolve the issue. The complex has all the amenities that you'd expect from a newer building - pool, gym, lounge - and package room with a fridge is super helpful for those of us who get meal delivery. Can be a little noisy at times but that's pretty typical for this neighborhood. Overall, I would definitely recommend if you're looking for an area of Richmond with a more urban feel!

                                    Manager

                                    8/3/2021

                                    The Scout Scotts Addition
                                    Thank you so much for this glowing review! It's so nice to hear that you've had a great experience working with our management team and that you've enjoyed all the amenities that The Scout has to offer. We agree that the location is pretty fantastic and we're glad you've been able to enjoy the surrounding area. Thanks again for your kind words!
                                    Review Author Icon

                                    Resident 933910

                                    Verified Resident 2020 - 2021

                                    8/1/2021

                                    It's great if you can get a guaranteed parking permit on day 1 of moving in. Just note that is an additional cost. Without a parking permit, you are straight out of luck, as there is no public parking near the apartment complex. I would definitely not recommend living here without the parking permit. I have also heard of significant rent increases for residents wanting to renew their lease (much higher than other apartments in the area).

                                      Manager

                                      8/2/2021

                                      The Scout Scotts Addition
                                      We welcome feedback from our residents and appreciate the time you took to share your thoughts with us. If you have any questions about lease renewal or any other aspect of your experience, our office is more than happy to help and can be reached at info@thescoutrva.com. We are dedicated to ensuring our amazing group of residents are satisfied!
                                      Review Author Icon

                                      Resident 920871

                                      Verified Resident 2020 - 2021

                                      6/24/2021

                                      The community is brand new, so everything works good. However, there are few issues that need to be taken care of. Firstly, the parking. It used to be free but starting July 6, 2021 they gonna charge for parking because there are not enough spots available for everyone. Secondly, package handling is not right. Few packages have gone missing for the last few months. Lastly, some dog owners are not cooperative in cleaning their dogs' mess after they poop or urinate. Most importantly, there are not enough cams to spot their neglects.

                                        Manager

                                        6/30/2021

                                        The Scout Scotts Addition
                                        Hello and thank you for this review. I'd like to speak with you more. If you could email me at info@thescoutrva.com, that would be great. Thank you and I look forward to hearing from you.
                                        Review Author Icon

                                        Resident 467592

                                        Verified Resident 2020 - 2021

                                        6/20/2021

                                        Great location. Nice amenities. Super close to restaurants and breweries. Also has some free parking available. However, there is Not enough parking for all the residents. My biggest complaint is that residents can be loud and rowdy especially on the weekends. You can hear everything that's goes on in the hallway/club room if you live on that hall. I definitely suggest a unit further from the club room and pool for that reason. Also not a great apartment if you have pets. You aren't allowed to bring your dog out on the deck.

                                          Manager

                                          6/23/2021

                                          The Scout Scotts Addition
                                          Thank you for this review. I'd love the opportunity to speak with you more about any complaints, so if you could contact me at info@thescoutrva.com that would be great. Thank you and I look forward to hearing from you.
                                          Review Author Icon

                                          Resident 912916

                                          Verified Resident 2021

                                          6/7/2021

                                          I love it! Great place to live and very nice management team. Spencer has been great and we would recommend this apartment complex to anyone looking for a safe, comfortable living situation. Thanks for everything.

                                            Manager

                                            6/9/2021

                                            The Scout Scotts Addition
                                            Thank you so much for taking the time to share this feedback with us. We appreciate the kind words about our team and are so pleased to hear you would recommend The Scout to others. We hope you have a lovely day!
                                            Review Author Icon

                                            Resident 907477

                                            Verified Resident 2020 - 2021

                                            5/24/2021

                                            The Scout is a great place to live if you're new to the city or looking to have all amenities within a few steps. Gym, pool and rooftop are great. Also, the apartments are huge! Rent is a little high and utilities, water and internet are not included so compared to the rest of Richmond it is a pricier place to live. However you are walking distance to a lot of great breweries.

                                              Manager

                                              5/25/2021

                                              The Scout Scotts Addition
                                              Thank you very much for this review! We are glad you've been enjoying our complex at The Scout. We are thrilled you like our convenient location, and if there is anything else we can do for you, please don't hesitate to let us know. Thank you and have a great day.
                                              Review Author Icon

                                              Resident 902894

                                              Verified Resident 2020 - 2021

                                              5/11/2021

                                              I love the apartment itself; it's a lot of space and the balcony view is great! We have struggled with loud, inconsiderate neighbors and trouble using the community amenities. Other than that though, we love using the pool and the gym (which are always in great condition)!

                                                Manager

                                                5/12/2021

                                                The Scout Scotts Addition
                                                Thank you for this review. We are delighted you have been enjoying the layout of our apartments. I would like to apologize for the noise you have been experiencing. Could you, by chance, give us a call at 804-207-5588? We'd love to help and hopefully make your experience even better.
                                                Review Author Icon

                                                Resident 898321

                                                Verified Resident 2020 - 2021

                                                4/28/2021

                                                Do not move here! The leasing office staff is unprofessional and not helpful. You will get blamed for maintenance issues even though items in the apartment were not installed correctly. Additionally, there's no enough parking for everyone so you are constantly at fear of being towed.

                                                  Manager

                                                  4/30/2021

                                                  The Scout Scotts Addition
                                                  We are so sorry to hear about your frustrations and want to work with you directly to resolve your concerns. Please reach out to us at info@thescoutrva.com so we can speak further. We're eager to help and connect with you soon!
                                                  Review Author Icon

                                                  Resident 886289

                                                  Verified Resident 2021

                                                  3/21/2021

                                                  Parking is a huge issue with many residents and it is yet to be resolved. They are your typical cheaply built and way over priced apartments. Other than parking, there's nothing exceptionally great or terrible about this complex.

                                                    Manager

                                                    3/22/2021

                                                    The Scout Scotts Addition
                                                    I'm sorry to hear about your frustration with parking and I'd like to go over your concerns directly so we can speak further. Could you send us a note at info@thescoutrva.com so we can touch base? I look forward to hearing from you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    *The 1927 - Income Restricted*

                                                    1 Bed, 1 Bath | 694 sq. ft.

                                                    $1,703 - $2,160

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    *The 1899 - Income Restricted*

                                                    1 Bed, 1 Bath | 694 sq. ft.

                                                    $1,715 - $2,160

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Highpoint

                                                    1 Bed, 1 Bath | 720 sq. ft.

                                                    $1,753 - $2,213

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    4.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.67 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • First Come First Serve Parking
                                                    • Reserved Un-covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Comments: We love your furry friends! We also have a pet spa and paw park for them to enjoy.
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $300. Comments: We love your furry friends! We also have a pet spa and paw park for them to enjoy.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Bark Park
                                                    • Bicycle Storage Available
                                                    • Business Center
                                                    • Community Website
                                                    • Controlled Access
                                                    • Convenient Highway Access
                                                    • Convenient to Breweries and Distilleries
                                                    • Convenient to Downtown Richmon
                                                    • Convenient to Public Transportation
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gas Grills
                                                    • Java Station
                                                    • Keyless Entry
                                                    • Monthly Resident Events
                                                    • On-Site Management
                                                    • Open Floor Plans with Abundant Natural Light
                                                    • Outdoor Patio with Fire Pit
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Resort Style Swimming Pool
                                                    • Roof-top Terrace
                                                    • Rooftop Deck with Grilling Area
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • Sundeck
                                                    • TV Lounge
                                                    • Walking Distance to FAU
                                                    • Walking Trails
                                                    • Wi-Fi in Amenity Areas
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                                                    Leasing

                                                    We've taken every step to ensure that life at The Scout Scott's Addition is everything you hoped it would be and just a little more. Located in one of Richmond's fastest-growing and most exciting neighborhoods, The Scout Scott's Addition has access to the best of Scott's Addition. Walk to breweries, wineries, arcades, bowling, parks, and museums. Discover for yourself why this is Richmond's hottest, new community.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    SteelHead Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 487 number of votes by renters, The Scout Scotts Addition is currently rated 4.3 out of 5 stars.
                                                    The Scout Scotts Addition is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Scout Scotts Addition is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Scout Scotts Addition is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Scout Scotts Addition is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Scout Scotts Addition is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Scout Scotts Addition is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0.67 days to their community reviews in the past year.
                                                    SteelHead Management
                                                    Cats Allowed
                                                    Fee: $300
                                                    Comments: We love your furry friends! We also have a pet spa and paw park for them to enjoy.
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Comments: We love your furry friends! We also have a pet spa and paw park for them to enjoy.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    ONE MONTH FREE*! Apply Today! *restrictions apply

                                                    Contact Property

                                                    The Scout Scotts Addition

                                                    July 2024

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                                                    The Scout Scotts Addition is a 595 - 1,200 sq. ft. apartment in Richmond in zip code 23230. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,553 - $4,529. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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