Number of reviews in the past 365 days | 24 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.21 days |
Contact Property
The Timbers Apartments
2024 Timbers Hill Road
Richmond, VA 23235
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 24 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.21 days |
Hello, Thanks for taking the time to share your experience with us! We're so happy to hear that you're feeling right at home at The Timbers. We hope to keep up the great work! The Timbers Management
Hi there, Thanks for the review! It's wonderful to hear that you're pleased with our staff, our community, and your home at The Timbers. Have a great day! The Timbers Management
Hi there, Thanks for the positive feedback! Have a nice day. The Timbers Management
Hi there, Thanks for the review! We're so happy to hear that our maintenance team has been so helpful and quick to resolve any issues that arise. We hope to keep up the good work! The Timbers Management
Hi there, Thanks for taking the time to leave us a review! It's great to hear that you're pleased with our community, our staff, and your home at The Timbers. We hope to keep up the great work! The Timbers Management
Hello, Thanks for the feedback. We're glad that you are, overall. pleased with your home at The Timbers. We will pass the feedback along regarding the maintenance requests on to our team to review and improve. The Timbers Management
Hello, We're so sorry to learn of this experience. We find this completely unacceptable. Please give us a call at (804) 340-7681 so that we can learn more about your time at The Timbers and work towards an immediate solution. We look forward to hearing from you. The Timbers Management
Hello, Thanks for the review - we always love hearing feedback from our long-term residents! We hope to keep up the great work. The Timbers Management
Hello, We appreciate your feedback! We're so happy to hear that you are enjoying your home at The Timbers. If there is anything we can do to improve your residency with us, please don't hesitate to reach out. The Timbers Management
Hello there, Thanks for the review! We're so glad to hear that our staff was able to work around your schedule to repair your ceiling. We hope to keep up the great work! The Timbers Management
Hello, Thank you for the review. We're disappointed to hear that you are not 100% satisfied with the architecture of our buildings. We will pass this information on to our on-site team to review - we hope that we can find a solution for this issue. The Timbers Management
Hello, Thank you for the feedback! We're so glad to hear that you've had such a great experience at The Timbers. We hope to keep up the good work! The Timbers Management
Hi there, We appreciate your review! We're glad to hear that you are pleased with our staff, our community, and your home at The Timbers. Have a wonderful day! The Timbers Management
Hello, Thanks for the review! We're glad to hear that you have, overall, enjoyed the last 4 years at The Timbers. Thank you for the feedback regarding the animal dirt around the property and having the ability to rent out the clubhouse for events - we will be sure to pass these comments along to our team to review. The Timbers Management
Hello, We appreciate your feedback! We're glad that you are, overall, happy with your home at The Timbers. We will pass your suggestion regarding the parking situation onto our team to review. Have a great day! The Timbers Mangement
Hello, Thank you so much for your positive comments about The Timbers! We hope to keep up the good work. The Timbers Management
Hello, Thank you for the feedback. We regret to hear that you are displeased with your home at The Timbers. Please reach out to us at your earliest convenience at (804)-340-7681 so that we can work to find a mutually beneficial resolution to the noise issues you are experiencing. We look forward to hearing from you. The Timbers Management
Hello, Thank you for the feedback. We're sorry to hear that you are not 100% satisfied with our community. If you are willing, please give us a call at (804)-340-7681 to discuss these issues in more specific detail so that we can work towards a solution. We look forward to hearing from you. The Timbers Management
Hello, We appreciate your kind words! We're so glad that you are satisfied with our community and your home at The Timbers. Have a wonderful day! The Timbers Management
Hello, Thank you for the wonderful feedback. We are so happy to hear that our staff was so helpful during your move-in process. We hope that you continue to enjoy your new home at The Timbers. Have a wonderful day! The Timbers Management
Hello, Thanks for the review! We are so glad to hear that you are happy with our community and with your home at The Timbers. We hope to keep up the great work. The Timbers Management
Hello, Thank you for your kind words. We hope to keep up the good work! Have a wonderful day. The Timbers Management
Hello, Thank you for the feedback! We are so glad to hear that you are happy with our staff and with your home at The Timbers. If there is anything we can do to improve your residency with us, please don't hesitate to reach out! The Timbers Management
Hello, Thanks for the review! We appreciate you taking the time to share your experience at The Timbers with us. We hope to keep up the good work! Have a great day! The Timbers Management
Hello there, Thank you for your kind words and this wonderful review! We are so happy to hear that you are enjoying your home at The Timbers. We hope to keep up the good work! Have a great day! The Timbers Management
$1,496
N/A
N/A
Studio
$1,164
N/A
N/A
1 Bedroom
$1,300
N/A
N/A
2 Bedrooms
$1,280
N/A
N/A
2 Bedrooms
$1,672
N/A
N/A
3 Bedrooms
Make every day an escape at Timbers Apartments, where the gently rolling hills and woodlands of Old Bon Air will make you feel worlds away from the hustle and bustle of Richmond. Resort-style living is yours for the taking with a sparkling swimming pool and sundeck, perfect for taking in the freshest air Virginia has to offer. Work up a sweat in the fully-equipped fitness center, and then head over to the indoor spa to complete your healthy glow. The options for entertaining friends and family are endless, from the private tennis court to the barbecue and picnic areas available onsite. Plus, the Timbers??? clubhouse, complete with resident lounge and business center, offers the perfect place to kick back.
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Contact Property
The Timbers Apartments
2024 Timbers Hill Road
Richmond, VA 23235