What are noise levels like at The Timbers Apartments?

The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Timbers Apartments?

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is The Timbers Apartments?

The community is rated 4.4/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 7.21 days to their community reviews in the past year.

What is the pet policy at The Timbers Apartments?

Dogs Allowed Restrictions: Breed restrictions apply. Comments: Breed restrictions apply. Cats Allowed Comments: Breed restrictions apply.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Timbers Apartments, Richmond, VA

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.4
Office Staff	4.8
Maintenance	4.6
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	24

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	7.21 days

Ratings & Reviews (160 Reviews)

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Verified Resident • vrp • 2018 - 2020

Updated Review

02/26/2021

I enjoy living at Timbers. I am glad I decided to live here. I wish I had chosen Timbers when I first came back to Richmond in 2015! The setting is lovely, and the location is quiet but close to the amenities of the city, shopping,… See More

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The Timbers Apartments Manager

03/01/2021

Hello, Thanks for taking the time to share your experience with us! We're so happy to hear that you're feeling right at home at The Timbers. We hope to keep up the great work! The Timbers Management

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2020

Updated Review

02/26/2021

Pretty good. Very efficient office and maintenance staff. Easy access to a lot of shopping and other amenities. COVID has slowed down community activities quite a bit but prior to COVID the staff arranged a number of activities. Very dog friendly. Package concierge was added this… See More

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The Timbers Apartments Manager

03/01/2021

Hi there, Thanks for the review! It's wonderful to hear that you're pleased with our staff, our community, and your home at The Timbers. Have a great day! The Timbers Management

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

Updated Review

02/18/2021

Blame it all on my roots I showed up in boots And ruined your black tie affair The last one to know The last one to show I was the last one You thought you'd see there And I saw the surprise And the fear in… See More

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The Timbers Apartments Manager

02/19/2021

Hi there, Thanks for the positive feedback! Have a nice day. The Timbers Management

4 Previous Reviews· Last 10/29/2020

Verified Resident • vrp • 2019 - 2020

02/14/2021

One of the best things about The Timbers is their outstanding maintenance team. All of them are very professional and also very nice guys. They always arrive within a short time after I place the order and they really know their craft. See More

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The Timbers Apartments Manager

02/16/2021

Hi there, Thanks for the review! We're so happy to hear that our maintenance team has been so helpful and quick to resolve any issues that arise. We hope to keep up the good work! The Timbers Management

Verified Resident • vrp • 2016 - 2020

Updated Review

02/07/2021

My experience is excellent with the PRG Staff and the entire community since me and my wife moved into the timbers community, the PRG Staff really cares about their residents and go above and beyond make sure the Timbers residents have the ultimate living experience at… See More

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The Timbers Apartments Manager

02/08/2021

Hi there, Thanks for taking the time to leave us a review! It's great to hear that you're pleased with our community, our staff, and your home at The Timbers. We hope to keep up the great work! The Timbers Management

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

12/15/2020

It is ok , Im happy living in here, I like the apartments and the facilities. People at the lease office are nice and kind. Sometimes maintenance has to respond and fix the things faster . I would recommend to my friends the Timbers

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The Timbers Apartments Manager

12/21/2020

Hello, Thanks for the feedback. We're glad that you are, overall. pleased with your home at The Timbers. We will pass the feedback along regarding the maintenance requests on to our team to review and improve. The Timbers Management

Verified Resident 845238 • vrp • 2020

11/19/2020

Do not stay here it has been by far the most unsettling experience I have ever had. The unit I am in is infested with roaches. In my master bedroom my toilet seat is stained yellow. The paint is falling off the walls. The carpet is… See More

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The Timbers Apartments Manager

11/22/2020

Hello, We're so sorry to learn of this experience. We find this completely unacceptable. Please give us a call at (804) 340-7681 so that we can learn more about your time at The Timbers and work towards an immediate solution. We look forward to hearing from you. The Timbers Management

Verified Resident 844881 • vrp • 2011 - 2020

11/18/2020

I have been a resident at The Timbers going on 10 years now and that alone should say it's a great place to consider if looking for an apartment short-term or long-term. Quick access to major roadways and shopping, friendly team on-site and good neighbors. It's… See More

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The Timbers Apartments Manager

11/20/2020

Hello, Thanks for the review - we always love hearing feedback from our long-term residents! We hope to keep up the great work. The Timbers Management

Verified Resident 279821 • vrp • 2020

10/28/2020

Very nice community. Love my floor plan and sunroom. Really like the location of the community as well. You are near restaurants, the town center and grocery stores within minutes. The staff is nice and the grounds are kept clean .

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The Timbers Apartments Manager

11/03/2020

Hello, We appreciate your feedback! We're so happy to hear that you are enjoying your home at The Timbers. If there is anything we can do to improve your residency with us, please don't hesitate to reach out. The Timbers Management

Verified Resident 769178 • vrp • 2019 - 2020

10/11/2020

I work night shift and had to call in to ask if they could postpone fixing the ceiling due to my sleeping schedule. It is fantastic how much understanding I received from the office. I really appreciate everyone who works there and makes it a tiny… See More

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The Timbers Apartments Manager

10/13/2020

Hello there, Thanks for the review! We're so glad to hear that our staff was able to work around your schedule to repair your ceiling. We hope to keep up the great work! The Timbers Management

Verified Resident 301060 • vrp • 2016 - 2020

09/29/2020

The current management have done an extraordinary job with improving the living here by giving the place better curb appeal. However, since I have lived here the entrance ways to the buildings have a lot to be desired. In my building the lint on the steps… See More

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The Timbers Apartments Manager

09/29/2020

Hello, Thank you for the review. We're disappointed to hear that you are not 100% satisfied with the architecture of our buildings. We will pass this information on to our on-site team to review - we hope that we can find a solution for this issue. The Timbers Management

Verified Resident 270823 • vrp • 2019 - 2020

09/16/2020

My experience has been great especially with much help from management and staff with personal things thank you all so much. Debbie is always great she is the manager of the community and i have no complaints. Maintenance have always been helpful, kind, and professional.

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The Timbers Apartments Manager

09/17/2020

Hello, Thank you for the feedback! We're so glad to hear that you've had such a great experience at The Timbers. We hope to keep up the good work! The Timbers Management

Verified Resident 814681 • vrp • 2017 - 2020

09/09/2020

The Timbers office staff is always willing to work with you within their means for issues you may be having. Im satisfied with the apartment and experience overall. Id definitely recommend the Timbers to anyone looking to rent a spacious, affordable, and quiet apartment. Great neighborhood!!… See More

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The Timbers Apartments Manager

09/14/2020

Hi there, We appreciate your review! We're glad to hear that you are pleased with our staff, our community, and your home at The Timbers. Have a wonderful day! The Timbers Management

Verified Resident 811802 • vrp • 2015 - 2020

09/04/2020

As far as rental communities go, The Timbers does fairly well. I have lived here four and have experienced just as many management teams! The complex is as nice as an be expected with pet owners where not all of whom pick after their little darlings… See More

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The Timbers Apartments Manager

09/09/2020

Hello, Thanks for the review! We're glad to hear that you have, overall, enjoyed the last 4 years at The Timbers. Thank you for the feedback regarding the animal dirt around the property and having the ability to rent out the clubhouse for events - we will be sure to pass these comments along to our team to review. The Timbers Management

Verified Resident 801119 • vrp • 2020

08/07/2020

I really enjoy living at the Timbers Apts for the most part. No issues or complaints EXCEPT THE PARKING ISSUE! Never anywhere near YOUR place to park due to random visitors hogging all the available spaces. Very frustrating...daily. I'd much rather be paying to have my… See More

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The Timbers Apartments Manager

08/12/2020

Hello, We appreciate your feedback! We're glad that you are, overall, happy with your home at The Timbers. We will pass your suggestion regarding the parking situation onto our team to review. Have a great day! The Timbers Mangement

Verified Resident 786980 • vrp • 2020

07/16/2020

The community is quiet. The team members are kind and thoughtful. The office staff is very prompt with answering any questions that I have and the maintenance staff is always quick to respond. Overall I love this complex and is by far the best one that… See More

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The Timbers Apartments Manager

07/17/2020

Hello, Thank you so much for your positive comments about The Timbers! We hope to keep up the good work. The Timbers Management

Verified Resident 604374 • vrp • 2018 - 2020

07/07/2020

You could hear your neighbors TV, footsteps, cough etc. Would wake you up all the time. I was told that it is normal, or just to basically accept it. I wont accept it if it wakes me up all the time. And they neighbors who make… See More

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The Timbers Apartments Manager

07/17/2020

Hello, Thank you for the feedback. We regret to hear that you are displeased with your home at The Timbers. Please reach out to us at your earliest convenience at (804)-340-7681 so that we can work to find a mutually beneficial resolution to the noise issues you are experiencing. We look forward to hearing from you. The Timbers Management

Verified Resident 784930 • vrp • 2017 - 2020

06/29/2020

I do not think that the overall upkeep and lawn appearance is done professionally; sometimes the grass is not even cut for 2 weeks, the bushes are high and haven't been trimmed, I have seen mold in several areas and it is not addressed. I do… See More

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The Timbers Apartments Manager

06/30/2020

Hello, Thank you for the feedback. We're sorry to hear that you are not 100% satisfied with our community. If you are willing, please give us a call at (804)-340-7681 to discuss these issues in more specific detail so that we can work towards a solution. We look forward to hearing from you. The Timbers Management

Verified Resident 521749 • vrp • 2018 - 2020

05/06/2020

Living at the Timbers is great. My apartment faces the woods and it's a peaceful and safe community to live in. Maintenance is quick to respond and the office staff are always courteous and professional. See More

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The Timbers Apartments Manager

08/21/2020

Hello, We appreciate your kind words! We're so glad that you are satisfied with our community and your home at The Timbers. Have a wonderful day! The Timbers Management

Verified Resident 764758 • vrp • 2020

05/03/2020

Having gone through a recent divorce Debbie and Abigail in the leasing office made my transition so much easier. They answered every question I had and were always so polite. The apartment was well cleaned with new carpet when I moved in. I have been here… See More

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The Timbers Apartments Manager

05/08/2020

Hello, Thank you for the wonderful feedback. We are so happy to hear that our staff was so helpful during your move-in process. We hope that you continue to enjoy your new home at The Timbers. Have a wonderful day! The Timbers Management

Verified Resident 764470 • vrp • 2020

05/02/2020

Timbers has been the best place for us and it hasnt even been a full month yet! We came from a place that didnt treat us correctly and after getting broken into we knew it was our last straw. We knew this area was safe, commuting… See More

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The Timbers Apartments Manager

05/04/2020

Hello, Thanks for the review! We are so glad to hear that you are happy with our community and with your home at The Timbers. We hope to keep up the great work. The Timbers Management

Verified Resident 764083 • vrp • 2020

04/30/2020

I had a wonderful experience from the first day I came to see the apartments. The staff was very nice and welcoming. I would highly recommend the timbers to someone asking about a good apartment complex.

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The Timbers Apartments Manager

04/30/2020

Hello, Thank you for your kind words. We hope to keep up the good work! Have a wonderful day. The Timbers Management

Verified Resident 764076 • vrp • 2020

04/30/2020

You definitely get what you pay for here plus more. The apartment space is great. Kitchen is a bit small but the huge closets and extra bedroom space make up for it. Good community, staff is extremely sweet & helpful! 8/10 would recommend!

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The Timbers Apartments Manager

04/30/2020

Hello, Thank you for the feedback! We are so glad to hear that you are happy with our staff and with your home at The Timbers. If there is anything we can do to improve your residency with us, please don't hesitate to reach out! The Timbers Management

Verified Resident 597836 • vrp • 2019 - 2020

04/01/2020

Set in a beautiful part of Bon Air, the Timbers is a clean, friendly, dog friendly and well kept property. Kudos to the office and maintanence staff who help the residents live their "best life" everyday!

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The Timbers Apartments Manager

04/03/2020

Hello, Thanks for the review! We appreciate you taking the time to share your experience at The Timbers with us. We hope to keep up the good work! Have a great day! The Timbers Management

Verified Resident 744758 • vrp • 2017 - 2020

02/15/2020

We love living here. It is safe and well maintained. There are great schools in the area. The staff is fantastic! I have nothing is comparable in the area. A great find! Very happy here and love the neighbors See More

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The Timbers Apartments Manager

02/19/2020

Hello there, Thank you for your kind words and this wonderful review! We are so happy to hear that you are enjoying your home at The Timbers. We hope to keep up the good work! Have a great day! The Timbers Management

•

Updated Review

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,496
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,164
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

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2 Bedrooms, 1 Bathroom

Price
Price
$1,300
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

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2 Bedrooms, 2 Bathrooms

Price
Price
$1,280
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,672
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Make every day an escape at Timbers Apartments, where the gently rolling hills and woodlands of Old Bon Air will make you feel worlds away from the hustle and bustle of Richmond. Resort-style living is yours for the taking with a sparkling swimming pool and sundeck, perfect for taking in the freshest air Virginia has to offer. Work up a sweat in the fully-equipped fitness center, and then head over to the indoor spa to complete your healthy glow. The options for entertaining friends and family are endless, from the private tennis court to the barbecue and picnic areas available onsite. Plus, the Timbers??? clubhouse, complete with resident lounge and business center, offers the perfect place to kick back.