The Villages at West Laurel

5541 Olde West Court, Richmond, VA 23228
  • Move In Special on select 2 bedroom apartments - $750.00 VISA gift card; lease same visit to receive waived application and admin fees.
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The Villages at West Laurel

5541 Olde West Court

Richmond, VA 23228

 
 
 
 
 
 

ApartmentRatings Property Breakdown

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42%RECOMMENDED
THIS PROPERTY
VS
73%CITY AVERAGE

Ratings & Reviews

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The Villages at West Laurel Manager

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Verified Resident 713401 2019 Not Recommended
Reviewed 11/04/2019
I would like to state that due to the conflict that occurred on September 23, 2019 with maintenance supervisor Bryan Walke and his assistant Brent Smith both individuals are no longer welcome inside my home. I do not feel safe in their presence and hopefully the… See More
The Villages at West Laurel Manager11/04/2019

Hi there, thank you for leaving your comments. We understand the team has made it so there is another maintenance person who addresses any of your requests. Please let the office know if you have any further questions or concerns about this! - Lindsay, Bell Customer Service

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Verified Resident 711980 2017 - 2019 Recommended
Reviewed 10/31/2019
The apartment size is acceptable but they need to work on the noise reduction you can hear everything from the unit beside and above you. They are understaffed with maintenance but They are always pleasant when you were counter them. The same is true for the… See More
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Verified Resident 708376 2018 - 2019 Not Recommended
Reviewed 10/20/2019
Do not rent here if you can help it. Had problems from day one of my lease. My apartment wasnt ready on my move in days but no one bothered to let me know in advanced until the day of. My neighbors are extremely loud. My… See More
The Villages at West Laurel Manager11/05/2019

Hi there, thank you for leaving your comments. We sincerely apologize for the issue that occurred upon move-in and take full responsibility for the lack of communication. After speaking with the team, we understand the neighbors in question have transferred units. If your electricity continues to be a problem after maintenance replaced the main breaker, please let management know so they can resolve this! - Lindsay, Bell Customer Service

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Verified Resident 705505 2018 - 2019 Recommended
Reviewed 10/11/2019
Every things is good so far. As I recommended all my friends to come here and enjoy life. They gave good staffing and maintenance good as wellaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaassaassaaass
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Verified Resident 704257 2019 Recommended
Reviewed 10/08/2019
Sinceramente era lo que buscaba primero tranquila y silencio, no me gusta hacer bulla ni sentir ruidos, ubicacion perfecta, buen apartamento, todo es depende qud hay que cuidarlos y sentirlo como un hogar. Yo lo recomiendo.
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Verified Resident 702778 2015 - 2019 Recommended
Reviewed 10/04/2019
I've already posted online but again, office consultants and maintenance have always been professional, courteous and accommodating. The complex is conveniently located to numerous shops, eateries, medical offices, etc. It's also a lovely neighborhood with tree-lined streets and curbs to walk. Maintenance does its best to… See More
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Verified Resident 702023 2018 - 2019 Not Recommended
Reviewed 10/02/2019
Community is day by day going worse, they are increasing rent but not improving the quality. Moreover I am not comfortable with the neighborhood. All are maintenance vehicles parked very risky way like ladder and equipment in the footpath.
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Verified Resident 685144 2018 - 2019 Recommended
Reviewed 08/25/2019
The neighbors are quiet and respectful. They clean up after their pets. The property is clean. The management is responsive to concerns. Parking is available for free to residents and visitors. The property and management is the best living experience I could ask for. See More
The Villages at West Laurel Manager08/26/2019

Thank you so much for your kind words! We are thrilled that you are enjoying your home and our team greatly appreciates the feedback. If you need anything please do not hesitate to reach out. Thanks again! Sam, Assistant Community Manager, The Villages at West Laurel

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Verified Resident 685154 2018 - 2019 Not Recommended
Reviewed 08/25/2019
Renewal rate too expensive not to have any upgrades performed. Initial move in rate was fine, but renewal ridiculous. Only renewed because I didnt feel like moving again! Trash overflows a lot but staff in office are friendly
The Villages at West Laurel Manager08/26/2019

Thank you so much for your feedback! We are glad that you have decided to continue your residency with us here at The Villages at West Laurel, and would love to offer you a complimentary carpet clean. Feel free to reach out to the office any time to schedule a good time for the carpet. Unfortunately, we have been battling the trash this summer but are working hard daily to improve the grounds. Thank you again for your valuable feedback and do not hesitate to reach out if you need anything. - The Villages at West Laurel

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Verified Resident 685155 2017 - 2019 Not Recommended
Reviewed 08/25/2019
Not a pleasant experience. Took them over two weeks to change 2 light bulbs, and ignored my instruction to call and not to knock! Lucky I was randomly at home when they decided to show up. Management has literally rescheduled an inspection 3 times after already… See More
The Villages at West Laurel Manager08/28/2019

Hello, thank you for leaving a review. We sincerely apologize for the delayed work order completion; the site team has been trying to catch up on maintenance requests due to a few emergency orders taking precedent. We are so sorry for any miscommunication about scheduling an inspection. The office will take packages if the resident can sign them out in the package log; please feel free to ask them for more details on this process! If you wish to schedule pest control or an air filter replacement, we would encourage you to reach out to management. If you wish to report the car damage, the site team can pass that information along to the Courtesy Officer to make sure he looks out for this type of thing during his patrol. The team would be happy to speak with you in person about any of the above if you'd like! - Lindsay, Bell Customer Service

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Verified Resident 672924 2010 - 2019 Recommended
Reviewed 08/03/2019
trash pick up needs to happen more often in the summer and holiday times. its often over flowing and trash flying in the neighborhood. Also lawn care needs to be tended to more. The grass at one point had over grown the entry way into the… See More
The Villages at West Laurel Manager08/26/2019

Thank you so much for your feedback! Unfortunately, we have been battling trash issues this summer, but will continue to spend more time daily on the grounds. We will also send out an email to all residents today as a reminder of our parking regulations, so hopefully this will help as well. We strive to provide a hassle-free experience here at The Villages at West Laurel and unfortunately we have been a bit behind on maintenance tickets, due to a high number of emergencies. With the weather cooling off and less AC repairs, you should see a much quicker response time to general maintenance concerns. Thank you again for your review as we greatly appreciate your feedback. - The Villages at West Laurel

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Verified Resident 670550 2014 - 2019 Not Recommended
Reviewed 07/29/2019
Office staff are nice and courteous. However it's hard to get community problems fixed in a timely manner. A lot of the neighbors are loud and often filthy, from trash to not picking up dog feces to empty fireball bottles tossed in the bush. Maintenance takes… See More
The Villages at West Laurel Manager08/01/2019

Thank you so much for taking the time to leave a review. We have been behind on maintenance issues due to a high number of A/C emergencies lately, but are working overtime to catch back up. Thank you again for your positive feedback and we look forward to continuing to make your stay as enjoyable as possible.

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Verified Resident 670112 2018 - 2019 Recommended
Reviewed 07/27/2019
No comment at this time. No comment at this time. No comment at this time. No comment at this time. No comment at this time. No comment at this time. No comment at this time. No comment at this time. No comment at this time. No… See More
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Verified Resident 667695 2019 Not Recommended
Reviewed 07/22/2019
Dont waste your hard earn money. Ive been leasing for a mere 45 days and regret signing this lease. The maintenance team is ill-equipped to handle the community. The leasing staff is courteous but fail to meet the needs of the community in an effective manner.… See More
The Villages at West Laurel Manager07/22/2019

Hello, thank you for your review. We are disappointed to hear that you feel this way about the team at The Villages at West Laurel. While the team acknowledges that they are behind on work orders due to many A/C emergencies, maintenance is working hard to get to each resident in a timely manner. We apologize for the inconvenience and encourage you to contact the Community Manager if there is anything specific that she can help you with. - Marjorie, Bell Customer Service

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Resident 2019 Not Recommended
Reviewed 04/06/2019
This place is terrible. As first time renters, they took advantage of us. We got an apartment that already had damages, and it had fleas. Maintenance is so lazy it takes them almost a month to fix the smallest issue, and they do it badly. The… See More
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Resident 2015 - 2017 Not Recommended
Reviewed 12/06/2017
I lived in these apartments for a couple of years and the lease cost went up significantly every year. I had continual issues with insects (spiders & stink bugs primarily) and the apt was drafty. You could see gaps in the windows and doors but they… See More
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mhendrick86 • Resident 2015 - 2017 Not Recommended
Reviewed 11/24/2017
When I first moved to the Villages at West Laurel in December 2015 I was very happy. Now that I have signed my 3rd lease, I can not wait until it is over so that I can move to a place that is more concerned with… See More
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Tammy_L738 • Resident 2016 - 2017 Recommended
Reviewed 10/20/2017
I have loved living in these apartments. I took a job in the area and needed a home away from home and I found it here. Michael and all the staff have always been extremely accommodating going above and beyond if I ever needed anything. It… See More
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Resident 2016 - 2017 Not Recommended
Reviewed 02/11/2017
There is NO policy on smoking inside the units. They have lied about this to me and others. My unit smells like smoke and my wife close all smell like a ash tray and if you have any allergies to smoke you do not want to… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 06/14/2016
When I first moved here I loved it, but it's also my first apartment. The maintenance team is very fast in responding to tickets I put in. Since spring there has been countless bugs in the apartment (ants, earwigs, spiders). We are not dirty and our… See More
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smbeach • Resident 2016 Recommended
Reviewed 03/15/2016
I moved in on 3/12, and I must say, I went by the rental office with a list of items needing repair and the maintenance staff were there within the hour to fix everything. I have seen the negative reviews, and I have no complaints as… See More
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Resident 2013 - 2016 Not Recommended
Reviewed 02/05/2016
HORRIBLE! I cannot wait to move! This place has really gone down hill since Bell Properties took over. Wendy is by far the rudest and most incompetent office manager I have ever encounter. I doubt she even has a high school diploma so Bell is just… See More
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becky.e • Resident 2015 Recommended
Reviewed 06/25/2015
I have lived at the Villages at West Laurel for 6 months now. Overall, the apartment has been good. It's an older apartment building, but it's a great apartment in a decent area for the price. The complex right around the corner from a huge police… See More
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Resident 2013 - 2015 Not Recommended
Reviewed 06/15/2015
Let me just tell you this.....the girls in the office are unprofessional snobs who have bad attitudes, they arent there to help you, just to look down their noses at you. The walls are extremely thin, the neighbors are rowdy and so are the kids....they hang… See More
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Prospective Resident Visited 2015 Not Recommended
Reviewed 05/16/2015
My experience with this apartment complex: Despite the low ratings, I went to check them out, thinking maybe things had changed. I went into the rental office. I young couple was talking to the young lady sitting at a desk there. They had apparently moved in… See More
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Features & Amenities

Laundry

  • Full Size Washer and Dryer in Every Home

General

  • Additional Storage
  • Air Conditioner
  • Balcony or Patio
  • Breakfast Bar
  • Cable and Satellite Available
  • Car Care Center
  • Carpet
  • Coffee Bar
  • Credit Card Payments Accepted
  • DishWasher
  • Disposal
  • Dog Park
  • Electric Range
  • Electronic Payments Accepted
  • Energy Efficient Windows
  • Energy and Water Efficient Appliances
  • Faux Wood Floors
  • Fitness Center
  • Grilling Area
  • HDTV Program
  • High-Speed Internet
  • Kitchen Pantries
  • Marble Fireplaces
  • Military Rental Partnership Program Welcome
  • On-Site Maintenance
  • Package Receiving Service
  • Playground
  • Pool
  • Preferred Employer Program
  • Recycling Program
  • Refrigerator
  • Short Term Lease Available
  • Spacious Closet
  • Sports Court
  • Tennis Court
  • Track Lighting
  • Vinyl Floors
  • Window Coverings
  • Woodburning Fireplace

Pets

  • Dogs Allowed
    Fee: $300
    Rent: $25
    Restrictions: Breed Restrictions Apply
    Pet Limit: 2
    Comments: There is a one-time pet fee of 300 for the first pet and 400 for two pets.
  • Cats Allowed
    Fee: $300
    Rent: $25
    Restrictions: Breed Restrictions Apply
    Pet Limit: 2
    Comments: There is a one-time pet fee of 300 for the first pet and 400 for two pets.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Move In Special on select 2 bedroom apartments - $750.00 VISA gift card; lease same visit to receive waived application and admin fees.

1 Bedrooms, 1 Bathroom

  • Price

    $895 - $1,898

  • SQ. FT.

    670

  • Available
    Avail.

    1 Units

  • Model

    One Bedroom

  • Price

    $945 - $1,722

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    One Bedroom Deluxe

  • Price

    $1,025 - $2,197

  • SQ. FT.

    740

  • Available
    Avail.

    1 Units

  • Model

    One Bedroom Townhome

2 Bedrooms, 1 Bathroom

  • Price

    $851 - $1,590

  • SQ. FT.

    950

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,129 - $2,054

  • SQ. FT.

    1,000

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Townhome

2 Bedrooms, 2 Bathrooms

  • Price

    $1,038 - $1,880

  • SQ. FT.

    975

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Grande

  • Price

    $1,048 - $1,913

  • SQ. FT.

    975

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Deluxe

3 Bedrooms, 1.5 Bathrooms

  • Price

    $1,285 - $2,019

  • SQ. FT.

    1,100

  • Available
    Avail.

    2 Units

  • Model

    Three Bedroom

  • Price

    $1,412 - $2,430

  • SQ. FT.

    1,200

  • Available
    Avail.

    2 Units

  • Model

    Three Bedroom Townhome

Disclaimer: Special, prices and availabilities subject to change.

Leasing

The Villages at West Laurel apartment homes invite you to experience comfort, style and convenience in Richmond, VA. The Villages at West Laurel is conveniently nestled in Western Henrico less than 5 minutes from I-64, I-295 and I-95. We are located in the Henrico County School District and are walking distance to Hermitage High School. We offer one, two, and three bedroom apartments in both townhome and garden style homes. Our updated homes feature Whirlpool appliances, large closets, a private patio or balcony, and include washer and dryer. Select homes feature upgraded kitchens, wood burning fireplaces, and extra storage space. You'll enjoy our two swimming pools, 24-hour fitness center, multiple playgrounds, tennis courts, and car wash station. Come visit The Villages at West Laurel today.

Management Company: Bell Partners Inc.

Office Hours Open Now!

  • Sunday: 01:00 AM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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The Villages at West Laurel is a 670 - 1,200 sqft apartment in Richmond in zip code 23228. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $851 - $2,430. Nearby cities include Highland Springs, Henrico, North Chesterfield, Mechanicsville, and Bon Air. 23226, 23227, 23294, 23230, and 23229 are nearby zip codes.

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The Villages at West Laurel

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Management Photos (24)

  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
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  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
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  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 06/11/2019) Image of The Villages at West Laurel in Richmond, VA
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  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
  • (Manager photo uploaded on 04/19/2019) Image of The Villages at West Laurel in Richmond, VA
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Provided by Other Residents

Resident Photos (17)

  • (Resident photo uploaded on 07/20/2012) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 07/20/2012) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 06/15/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 06/15/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 06/15/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 06/15/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 03/05/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 03/01/2011) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 11/19/2010) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 11/19/2010) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 11/19/2010) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 11/19/2010) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 11/19/2010) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 10/13/2009) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 05/16/2007) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 05/04/2007) Image of The Villages at West Laurel in Richmond, VA
  • (Resident photo uploaded on 02/11/2017) Image of The Villages at West Laurel in Richmond, VA
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