C+

Treehouse Apartments

5701 Pony Farm Drive, Richmond, VA 23227
5701 Pony Farm Drive, Richmond, VA 23227

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Treehouse Apartments

5701 Pony Farm Drive

Richmond, VA 23227

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (156 Reviews)

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Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2021
I visited the community last week as a prospective tenant and was extremely impressed with the level of professionalism I received from my leasing agent, Deon. He was very knowledgeable of the features of the complex, thorough and had a pleasant demeanor. Hoping to make this… See More
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Treehouse Apartments Manager

04/12/2021

Dear future resident, thank you for the review! Customer satisfaction is our top priority at GSC, and we appreciate the opportunity to have exceeded your expectations!

Former Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2020
Complete scam! Do not rent here! Roach infested!!It was so bad, they were everywhere! Then management only cares about money and not taking care of the residents, they honestly should condemn the whole apartment complex! They magically loose paperwork and extra charges!! Worst place to live… See More
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Treehouse Apartments Manager

12/29/2020

Hello, we value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please feel free to give our team a call at your earliest convenience. We hope to work together to improve your rating of our community.

Resident 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/18/2020
When I moved into Treehouse in 2013 the experience was well . I had no issues with the leasing office nor maintenance. In 2015 the ceiling in my bedroom came in. They came out 3 times to "fix it" and it would begin to leak and… See More
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Treehouse Apartments Manager

05/19/2020

Hello, We are grateful for your review and three-star rating for Treehouse. Our team is always on the lookout for ways to improve our service and we appreciate your feedback. If there is anything outstanding that is troubling you or anything we can do to be helpful, we invite you to reach out to one of our office team members. In time, we hope that we'll be able to reach your full satisfaction and earn the final two stars in your rating.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2019
The aminities are great. Up to date kitchens with gas ovens. Which I love. Washer and dryer units also a plus. They have a well kept pool and park. Also have a nice sized fitness center. Rental office Staff is courtesy. Maintenance staff is wishy washy.… See More
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Treehouse Apartments Manager

09/23/2019

Hello, While we welcome all feedback, we are disappointed by this characterization of our team at our community. Let us assure you that we strive to provide professional and courteous service at all times. We hope to change your mind in the near future. We are here to help so feel free to reach out to our office anytime!

margarita muniz • Former Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2018
Excellent service,Excellent employeer of the rental office and maintenance ,we have been living here for 5 years without any problem,i love this community,have service in the office of income in Spanish, See More
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Treehouse Apartments Manager

10/08/2018

Thank you for taking the time to leave your comments! Resident satisfaction is a top priority and we are committed to your experience with us. If you ever need us, please don't hesitate to drop by the office or reach out with any questions.

Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2018
epa violations, watershed protection violations, landscaping around office wonderful everywhere else it sucks, standing water and poor drainage, don't think it could pass a section 8 inspection, roaches and bedbugs are long time residents, the smell of weed is eminent in every hallway, maintenance staff is… See More
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Treehouse Apartments Manager

08/24/2018

Thank you for taking the time to leave your feedback! We're always striving to improve our resident experience and would love to talk with you further to see if we can help address your concerns. Please contact us at your earliest convenience at (888) 867-5194. Thank you and have a great day.

Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2018
I just LOVE my home. It's a great place to be. The staff and especially the maintenance of teamwork in excellence. I have an opinion to pay my rent online, however, I take pleasure and going to the rental office. I always feel welcomed. I don't… See More
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Treehouse Apartments Manager

08/01/2018

Hi there, Thanks for taking the time to share your valued opinion with us at Treehouse. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Our dedicated staff will be pleased to learn of your high praise. If you should have any questions, please do not hesitate to call or visit the office. Thank you again for your Kind Words.

Shadarra_A • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2018
THIS IS THE WORST PLACE TO LIVE! DO NOT MOVE HERE! Since moving here in August I have encountered nothing but issues. During the winter I did not have heat, it took maintenance about a week to come out and fix the heat, I called and… See More
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Mislulu30 • Former Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2018
I lived there from 2015 to 2016, and personally I'm glad I had to leave because when I first moved there. I knew my credit wasn't the best; SO, I had help from a family member to move in, which i was grateful because they have… See More
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kevsas • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/11/2017
Any questions or issues I've had were not dealt with in a timely manner. .the noise issues I have with the upstairs tenants haven't been dealt with I've had 7 reports and the noise continues!! There are noisy kids running through at all hours kicking doors… See More
+4
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Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2017
Roaches roaches and more roaches. Mold covered up with paint I moved out of my apartment On Aug 21 and someone was moved in by Sept 1 the carpet was never replaced all they do is paint over flaws. The cabinets are pitch black because they… See More
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Resident 1999 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2017
What a wonderful time at Tree house Apartments. The property is beautiful, my neighbors are awesome and most of all the staff here at Tree house Apartments are the best. The maintenance staff are always on point and never had to wait. Tree house is pet… See More
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Resident 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2017
I had lived here for almost 5 years. I originally lived in a 2 bedroom. Cockroach infestation in the whole building, they would blame the renters. When you complained they would send an exterminator who would tell you it was your fault and supposedly spray something… See More
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Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2017
I just moved into my apartment this past Saturday. Since we have moved in there have been numerous roaches that we have seen. Why did I move into a new apartment and have to deal with this?!?! I'm scared to even go buy groceries for my… See More
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TiyaR89 • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/24/2017
I've been here for almost two years and I must say I enjoy it. They're pretty quick with fixing things and I even got to move to a new apartment and save money at the a same time. Special thank you to Ms. Sherry for being… See More
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LESA MARTIN • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2017
L.MARTIN CURRENTLY LIVING IN THE COMMUNITY ALTHOUGH MY NEIGHBORS ARE A BIT NOSIE ... I REALLY ENJOY STAYING IN THE COMMUNITY... WHENEVER I NEED MAINTENACE THEY ARE QUICK TO COME OUT AND FIX WHATEVER IT IS THAT NEED TO BE FIX .... OFFICE STAFF ARE GREAT… See More
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lorijeanhammer • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2016
I have lived in Treehouse for almost a year and a half and have had nothing but issue after issue. I have requested that the nasty carper to be removed from my kitchen and of course nothing. I have a roach infestation! The exterminator on site… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2016
The staff is so nice. especially sherry, she went out her way to make sure I am comfortable. When i had the first apartment I saw roaches, I didn't feel comfortable moving in because of it. I contact them about the problem and they sprayed. But… See More
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Mariah.hargrove1 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2016
My apartment is so spacious. Any Maintenence problems I have had were always handled promptly! That staff is amazing ! I love it here!!! See More
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Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2016
I definitely recommend checking this property out. The staff is so friendly and patient. The buildings and landscape are very clean. They definitely have a lot of convenient amenities, like a pool, gym, tennis court. The floor plans are perfect too! I love it See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2016
I don't recommend anyone moving here I lived here for 14 months and it was always something maintenance was never did anything in a timely manner any issue I had was not resolved as a priority they got to it whenever. Too many bad children and… See More
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windygsnow90 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/01/2016
Been in Treehouse for 2 months now and me and my boyfriend absolutely love it!!!!! Very spacious, no problems with noise whatsoever, very friendly and warm environment. Very happy with our apartment(: See More
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[email protected] • Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2016
My leasing experience has been wonderful. Sherry is spectacular. She made sure that I understood everything to occur, what I would need to move in and all the terms of the lease. She was friendly, bubbly, and was able to tell me all about the area.… See More
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lwilson85 • Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/29/2016
I love treehouses I have been living here for years.. the property manager is great .. she always in the office .very understanding.. always on top of things in the community ..The office staff very helpful... its a great community .. I would recommend my apartments… See More
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kitten1959 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/26/2016
my husband loves the location, the deck, the parking is plentiful. I love the layout of the inside. I could use a little more closet space, Maintenance comes in a timely manner and are professional. the office staff is friendly and helpful See More
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 Updated Review
Rating Breakdown
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Manager

 
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $790 - $800

  • SQ. FT.

    586

  • Available
    Avail.

    N/A

  • Model

    Magnolia

  • Price
    Price

    $805 - $825

  • SQ. FT.

    723

  • Available
    Avail.

    N/A

  • Model

    Oak

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $845 - $865

  • SQ. FT.

    857

  • Available
    Avail.

    N/A

  • Model

    Dogwood

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,225 - $1,235

  • SQ. FT.

    1,003

  • Available
    Avail.

    N/A

  • Model

    Birch

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
GSC
VIEW 59 COMMUNITIES

Here’s the solution to sky-high apartment costs! Treehouse, conveniently located in the Henrico County area of Richmond, Virginia, near lovely Three Lakes Park, offers great amenities, such as a sparkling swimming pool with Wi-Fi and a large fitness center, at affordable prices. Select from one, two or three bedroom apartments, and you’ll be minutes from downtown, VCU/MCV or Virginia Center Commons Mall, with easy access to I-95 and 295. Of course you’ll find plenty of free parking, access to public transportaion, and nearby Henrico County schools. College students are always welcome. Treehouse – your best value in apartment living!

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Tuesday: 10:00 AM - 06:00 PM
  • Wednesday: 10:30 AM - 06:00 PM
  • Thursday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Treehouse Apartments?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Treehouse Apartments?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Treehouse Apartments?
The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 33 days to their community reviews in the past year.

Who manages Treehouse Apartments?
GSC

What is the pet policy at Treehouse Apartments?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1 Bath
3 Beds, 2 Baths


Treehouse Apartments Gallery

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Resident Uploaded Photos

Similar Properties

Treehouse Apartments is a 586 - 1,003 sqft apartment in Richmond in zip code 23227. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $790 - $1,235. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 23222, 23230, 23220, 23221, and 23228 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

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Treehouse Apartments

Provided by Property Management

Management Photos (26)

  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA
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  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA
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  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA
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  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA
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  • (Manager photo uploaded on 11/12/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of Treehouse Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of Treehouse Apartments in Richmond, VA

Provided by Other Residents

Resident Photos (45)

  • (Resident photo uploaded on 04/09/2012) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 12/18/2010) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 08/15/2010) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 04/22/2010) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 04/03/2010) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 07/11/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 07/11/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 07/11/2009) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 07/11/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 04/16/2009) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 08/12/2008) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 08/12/2008) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 08/12/2008) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 08/12/2008) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 10/02/2014) Image of Treehouse Apartments in Richmond, VA
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  • (Resident photo uploaded on 12/09/2014) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 12/09/2014) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 12/09/2014) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 12/09/2014) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 11/16/2015) Image of Treehouse Apartments in Richmond, VA
  • (Resident photo uploaded on 05/02/2018) Image of Treehouse Apartments in Richmond, VA
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