Review History for anonymous

Treehouse Apartments


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anonymous

Resident ā€¢ 2012 - 2017

3/10/2017

I had lived here for almost 5 years. I originally lived in a 2 bedroom. Cockroach infestation in the whole building, they would blame the renters. When you complained they would send an exterminator who would tell you it was your fault and supposedly spray something that would induce hoards of cockroaches invading your apartment. They would come out of the walls, from under the cabinets and out from under the floors. There were major leaks in the ceiling that I reported, but when nothing was done the ceiling in the hallway collapsed several times (2 different years) They replaced the fiberglass insulation in the hallways and did nothing about the insulation over the individual units. It smelled bad. Some neighbors were great others were nasty. I remember the Fourth of July in 2014. There were drunk young kids like under 12 year olds and teens drunkenly firing assault rifles basically at other apartments since they are directly parallel to each other. The police get called here so often they hold training camps here with at least 40 cop cars. We got new office management back in 2014 or 2015 I would say. I moved into a one bedroom awhile ago. There was mold on the window they told me was "window sweat" There is no such thing as window sweat. They painted over it. The carpet had mystery yellow stains when I moved in they told me were fine. There is water that comes through the ceiling in the hallway closet that they have no clue where it is coming from. They've painted it numerous times to kill the mold and replaced the drywall once. My neighbors upstairs are extremely violent and get into brawls at 3 am. Even the maintenance people think they are crazy. Other residents let there kids run around without supervision. The kids get together in groups and will throw objects at cars. The kids also yell profanities at other residents unprovoked. I remember a little boy couldn't have been older than 5 calling me a b!t**. He had no one supervising him from anywhere. My hot water keeps going out. I couldn't get 2 inches to fill the tub of warm water for my child to take a warm bath. I went over a month without hot water in winter when it is very cold where they tried to tell me there was nothing they could do about it until I served them with a written notice. They fixed it real quick after a written notice. When I have actual maintenance issues they mark them as complete without actually checking that they are complete. Several problems with my washer flooding and the floor getting replaced due to mold and rotting wet wood. They originally cleaned the carpet to fix the wet floor. Then I sent written notice and it got replaced. My washer worked on maybe 2 in unit loads over a period of 2 months last fall. They kept sending people it kept breaking and the washer/dryer maintenance can only come out on Mon/Tues even if they were there earlier that day and the problem still wasn't resolved. When I asked for compensation for not having a washer dryer that I was PAYING for, I was told to expect a call. No call ever came and I guess they just brushed it off. I can't wait to see what they blame me for when I move out and basically steal my security deposit. MORAL: If you are stuck living here and have no choice, serve written signed and dated notices about all apartment repairs and send a copy to the office. Take pictures and make detailed summaries of the condition of the apartment when you move in. Request to be present at inspection when you move out. Have pictures to back you up. Don't back down from filing in court if you think you are getting shorted. Stating they have within 30 days to fix it. Tenants have rights in Virginia. If you have an issue look up Virginia Landlord/Tenant laws. The people that work in the leasing office are very nice but they can't really help you. The maintenance men are nice too, but they are only allowed to do so much.

    Review 20 out of 164

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    Treehouse Apartments

    March 2024

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