When I first moved into the apartment, I would have nothing to say, but wonderful things...but since they have changed office staff, it has been a total nightmare! To the point, where my husband and I are thinking about getting an attorney. One thing that I am uncomfortable with is the fact that they leave your rent information on your door, stapled together...no envelope. I keep seeing these fees on my statement, and I have asked for a printout...but for whatever reason, only the manager has access to that information, and she is never there when I call or go by. I don't know what happened to the first round of staff...but they were amazing! This new rental office manager...she is something else. I am very frustrated and stressed out over my experience in recent weeks. I had been told that they didnt recieve one payment from me, but once I confronted them with my reciept from my bank with thier name on it...it was a miracle...they found the payment on my account.
I have witnessed first hand the kids in the pool...its crazy. But that starts at home...not with the rental office.
At first, we were going to re-new our lease. We like how close it is to just about everything we need...but as soon as the spring hits...we are out! Its a disappointment too...then there is the mysterious fire that happened in the complex behind me...I am sure that they replaced those units with more modern fixtures which means the cost of the rent is going to go up...again...