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Wellesley Terrace

3807 Chase Wellesley Court

Richmond, VA 23233

 
 
 
 
 
 

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Former Resident · 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2019
****Zero Rating ***** Alert - Be aware of Move out - Don't give your forward address very far. Your move out fine will be charged accordingly. GSC Wellesley Apartment is the worst management I had never experience till today, Normally I don't write reviews. But because of GSC management arrogance. It made me to write this review to help future tenants. Bad part - Buildings are very weak and worst, You can here all kind of noise from your neighbors. Be prepared for the headache before you move-in. Their strategy on fines when you move out - If the carpet lifetime is for five years depending on the year you enter during the move-out, definitely they will be a charge for you.Be prepared for the charges. In my case the charge is for carpet replacement $1000 for the first year because I didn't stay for five years. First year carpet replacement reasons - Pets odor/Food odor (Common). If it's one year stay, Take it granted you will be charged complete carpet replacement definitely. Very bad situation during the discussion with management - I said that, I had all proof's during my move-out date has photos and videos which has all the condition of apartment including carpet is good. Answer from the management lady, You cannot prove pet's smell and food odor in your videos and photos it's our strategy and law agree's on the same. How smart they are to pick the dollars.Very crazy...They will threaten you to pay complete amount for few days.If you don't respond they will come for negotiation with $25 discount first and later they will send reminder emails saying we are trying to contact you but no response.These are all the groundwork to the prepare case to transfer your case to third party and later to add you name to creditors.In 2011 when I am in Crossing near to Chase Wellesley, I heard this apartment had very bad review and no one preferred. After few years of their struggle to get back their brand name again. They have changed the management. Now this management ladies especially are unprofessional doesn't have brains. They feel that they are very smart again they will fall back to same situation as early and this time no one can help the GSC management. ***Fools in 2019***
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Wellesley Terrace Manager

03/01/2019

While we're disappointed to hear you haven't been having the living experience you deserve, we do appreciate your feedback. Our team strives to provide excellent service, so we're sorry you feel we've missed the mark. We take our community policies seriously, We want to make this a great experience for you, so thank you again for your feedback and please feel free to come by the office with any of your questions or concerns and we will be more than happy to help.

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