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Wellesley Terrace

3807 Chase Wellesley Court

Richmond, VA 23233

 
 
 
 
 
 

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Prospective Resident · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/04/2019
I am VERY unsatisfied!! My work orders never got completed in a timely manner, and the office staff mainly the leasing girl named Casey are extremely rude and refuse to help you! If I were her boss I would send her back to CUSTOMER SERVICE school so she can learn how to speak to people! If you are smart then DO NOT MOVE HERE!
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Wellesley Terrace Manager

12/05/2019

We sincerely apologize that your experience and the condition of your home has fallen short of expectations. Our residents' comfort is of utmost importance to our team, and we are disappointed to hear that you may not have felt this way. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. We're sorry this was not your experience. Please give us a call or stop by our office so that we can further discuss some of the concerns that you are having. Thank you kindly. We hope to speak with you soon.

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