What is epIQ?

Ashton Heights

3530 Dona Drive Northwest, Roanoke, VA 24017
(22 Reviews)
Review Quote Icon
"my experience with Ashton heights they welcome me with open arm n treated me with love and" ...
$779/mo

Floor Plans & Pricing

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Ashton Heights Reviews

(22)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2012 - 2018

5/23/2018

Staff is very nice, and is the only thing I will miss about this place. Laundry room rarely has working washer/dryers, expect at least one shooting a year and cops on some sort of call at least once a month.Constant roach problem. Super thin walls… See More>
    Review Author Icon

    Resident 254839

    Verified Resident 2016

    7/20/2016

    Apartments are great , staffing is very helpful , polite . Real convent close to bus stop and local shopping centers . Neighborhood clean , quite , close to stores and easy to commute to local highways . Grocery stores are close , and… See More>
      Review Author Icon

      Resident 235626

      Verified Resident 2016

      5/7/2016

      my experience with Ashton heights they welcome me with open arm n treated me with love and respect. I'm very happy here enjoy my home to the fullest sometimes I don't wanna leave my home. my family n friends says it so comfort n beautiful… See More>
        Review Author Icon

        meka2016

        Resident 2016

        2/7/2016

        I WOULD NEVER IN MY LIFE ,, MY CHILD'S LIFE ,, HER FUTURE KID'S LIFE ,, EVER RECOMMEND ANY HUMAN BEING LIVE HERE !! Let's start with the staff ,, the assistant manager needs to become the manager because she is the sweetest person here… See More>
          Review Author Icon

          Resident 183310

          Verified Resident 2013 - 2015

          9/12/2015

          Most awful place I have ever lived! If you like quietness this is not the place to go.. MANAGEMENT IS ABSOLUTELY POOR.. "-------" is a awful disrespect owner.. this woman is stealing money from HUD I have proof..STAY AWAY STAY AWAY STAY AWAY!… See More>
            Review Author Icon

            Resident 169075

            Verified Resident 2015

            7/27/2015

            I'm grateful to have been given an apartment I can afford. God has blessed me greatly and I'm grateful. I would recommend this community to anyone needing rental assistance. They are very helpful and quick to assist you if you don't understand something.

              Review Author Icon

              Resident 167228

              Verified Resident 2015

              7/20/2015

              The neighbors are really nice , clean outside , but the only bad thing is my neighbors are really loud after hours , I would recommend this apartment complex to anyone ,I feel safe when I go outside ,nice people surrounds us . It's a… See More>
                Review Author Icon

                anonymous

                Resident 2014 - 2015

                7/7/2015

                This place is just plain awful. The management takes your money and claims you never paid it months after. The maintenance says they'll fix something and never does.Neighbors were disrespectful and took mail off my door. I was evicted and never got the notice.… See More>
                  Review Author Icon

                  anonymous

                  Resident 2015

                  7/2/2015

                  It's an okay place to live. My only problem is I want to go to school but since I have no children and live by myself I can't go to school or either If I do I will get evicted. So I guess… See More>
                    Review Author Icon

                    spareyourself87

                    Resident 2011

                    6/2/2015

                    DO NOT MOVE HERE! WHATEVER YOU DO, DO NOT MOVE HERE! I moved here in 2011 with my daughter. I was naive and basically did everything on the phone(I live in Richmond) and came to Roanoke,signed my papers the day I moved in. The place… See More>
                      Manager

                      9/7/2016

                      Ashton Heights
                      We are sorry that you experienced this. Please contact us at info@herculesliving.com so that we can investigate and find out more information.
                      Review Author Icon

                      Resident 151223

                      Verified Resident 2015

                      5/4/2015

                      Very satisfied with the management they did everything they possibly could to make my experience fast and efficient. I was also very pleased with how they made sure everything was working and clean. I would recommend these apartments to a friend.

                        Review Author Icon

                        Resident 134942

                        Verified Resident 2015

                        2/17/2015

                        Its very nice for my first appartment and I like that the colerd go togher and the space of the bed rooms are very nice my son loves his own room I love haveing my iwn kichen I like how they fix any problem that… See More>
                          Review Author Icon

                          Resident 123597

                          Verified Resident 2015

                          1/20/2015

                          my move in date 01/16/2015 & have not yet been able to experience the community .... but Ms. Ralnesha did a outstanding job. I worked with her from the time I submitted my app to me getting my keys. I would def recommend Ashton Heights… See More>
                            Review Author Icon

                            anonymous

                            Resident 2014 - 2015

                            1/12/2015

                            This is an OK place to live, especially for the price. Management is incredibly kind and helpful, save for the one in charge, who is rather unpleasant to put it delicately. The apartment is mostly clean, a few roaches here and there but they try… See More>
                              Review Author Icon

                              Resident 107111

                              Verified Resident 2014

                              10/21/2014

                              This community is trashy. People are loud, maintenance is rude, and security harass. Laundry times are too tight for me to dit time in to do my laundry during the week, which costs more money that i can barely get together, to go to another… See More>
                                Review Author Icon

                                Resident 56150

                                Verified Resident 2014

                                3/7/2014

                                As far as living goes, I am not dissatisfied. I think everything is just fine for me till I can get a job and get on my feet. I do feel as if the people around need to start taking care of the environment more.… See More>
                                  Review Author Icon

                                  Resident 54552

                                  Verified Resident 2013 - 2014

                                  2/28/2014

                                  It's a nice communtiy it's just some of the people are iify and the security guards are a little over hand. But, the maintence come when needed, the office staff are amazing and will help you out whenever, and it's something that you can make… See More>
                                    Review Author Icon

                                    Resident 52138

                                    Verified Resident 2014 - 2015

                                    4/6/2015

                                    Management and neighbors are friendly. If you have a problem maintaince and management handle it quickly and don't bother you. Overall I don't have many issues here and if I do they are handled professionally. Very kid friendly everyone gets along.

                                      Review Author Icon

                                      Resident 38324

                                      Verified Resident 2013

                                      10/23/2013

                                      its been great so far

                                        Manager

                                        10/24/2013

                                        Ashton Heights
                                        Thank you so much for the good review and for recommending us. We can be reached at info@herculesliving.com should you need anything. Thanks Again, Stephanie Rogers
                                        Review Author Icon

                                        cookiesnkream

                                        Resident 2013

                                        7/30/2013

                                        The leasing dept., put me and my family in a roach infested apt., would not move myself, 12 month old, 17 year old, and 9 year old to an apt., non infested with roaches. My baby got one in his mouth, he became sick.… See More>
                                          Manager

                                          8/7/2013

                                          Ashton Heights
                                          I am sorry to hear of the issues your are having and want to let you know that we will be contacting you shortly. In the meantime, you can write us at info@herculesliving.com if you wish to discuss further the complaints laid forth in your review. Sincerely, Stephanie Rogers Hercules Real Estate Services
                                          Review Author Icon

                                          Resident 21634

                                          Verified Resident 2013

                                          6/26/2013

                                          Thanks to all the staff...

                                          Thanks to all the staff they are doing a very excellent job I love my new place.

                                            Manager

                                            6/26/2013

                                            Ashton Heights
                                            Thank you so much for the positive review. We appreciate your response. Stephanie Rogers Hercules Real Estate Services
                                            Review Author Icon

                                            Resident 19545

                                            Verified Resident 2010 - 2013

                                            6/12/2013

                                            Good, overall. ...

                                            Good, overall.

                                              Manager

                                              6/12/2013

                                              Ashton Heights
                                              Thank you for your comments. We appreciate the good response. Stephanie Rogers Hercules Real Estate Services

                                              Features & Amenities

                                              Laundry
                                              • Laundry On-Site

                                              Questions & Answers (2)

                                              Hallcarter
                                              Asked on: 05/29/2021
                                              Q: I won't file for a apt for me and my mom because I'm doing online classes and also on unemployment because my job shut down during the covid 19 pandemic and my mom has slite heath problems but she is also on unemployment and looking for work will we qualify for a based on income apt??
                                              Anonymous
                                              Asked on: 03/19/2018
                                              Q: What is security like?
                                              Anonymous
                                              Answered on: 05/23/2018
                                              A: Security is on site typically weekend nights and maybe one or two nights a week.

                                              Frequently Asked

                                              No pet policy available
                                              2 Beds, 1 Bath

                                              Check Availability

                                              Ashton Heights

                                              May 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              31
                                              Beds

                                              0

                                              Baths

                                              0

                                              Is this your community?

                                              Claim your community to update listing information, capture leads, and respond to reviews!

                                              Ashton Heights is an apartment in Roanoke in zip code 24017. This community has a 2 Beds, 1 Bath, and is for rent for $779. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.