Bent Tree Apartments

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Bent Tree Apartments

3464 Colonial Avenue, Roanoke, VA 24018
(52 Reviews)
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"I have a good good experience so far in the community. My main disappointment is I am not " ...
$1,336 - $2,382/mo

Floor Plans & Pricing

2 Bedrooms

2 Beds, 1.5 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 1.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Bent Tree Apartments Reviews

(46)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2008 - 2021

8/14/2021

I have lived here at Bent Tree since 2008, I started out in an apartment in which I love. The master bedroom is huge and the walk-in closet is nice. I now live in a townhome and it is very spacious and I love the… See More>

    Updated Review

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    Resident 775994

    Verified Resident 2020 - 2021

    2/5/2021

    Overall nice place to live. Grounds are nice. I was not able to enjoy much of the amenities due to them being closed due to covid but from the looks of the pool and gym they look nice. The staff was always nice. The only… See More>

      Updated Review

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      Resident 815741

      Verified Resident 2018 - 2021

      1/17/2021

      Management is horrendous! Maintenance department sucks! The layout of the apartment is great, the stuff inside isn't. Needs to be updated. There is dog poo everywhere and garbage thrown about. They finally hauled off the leaves in the second week of January.

        Updated Review

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        Resident 780897

        Verified Resident 2011 - 2021

        1/11/2021

        Renter Beware! We have actually been at this complex since 1998 with a brief move out of 6 months and then returned. Prior to 2019 we would have rated this complex much higher but now are unable to do so!

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          Resident 860983

          Verified Resident 2018 - 2021

          1/8/2021

          It has been nice but rent is high. I would like to stay but I feel like the tent is too high for the space. With covid make jobs difficult who knows who long you'd be able to keep up with the rent for the… See More>

            Updated Review

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            Resident 807381

            Verified Resident 2020 - 2021

            1/6/2021

            The first 9 months of my rental at bent tree has been unsatisfactory. Hopefully the new manager will improve the situation. I made the former manager aware of unhealthy practices outside my apartment (neighbors dog urinating daily on my rug outside of the residence. Nothing… See More>

              Updated Review

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              Resident 791850

              Verified Resident 2020

              11/27/2020

              Apartment living is new takes getting use to too but the community is very nice and clean and staff is always polite and courteous! Really like my place and would recommend it to others who asked or who's looking !

                Updated Review

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                Resident 838617

                Verified Resident 2018 - 2020

                11/16/2020

                The rent is way to high for the quality of my townhouse. I have not been given any updates and yet my rent is increased almost 100.00 a year this time it is going up 200.00 a month if i renew. Thats ridiculous

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                  Resident 839915

                  Verified Resident 2020

                  11/4/2020

                  I've lived here since 2014, starting in a townhouse and then switched to an apartment. It's very nice that water/gas is included but it's honestly gotten pricey for what it's worth. We paid about $1,000 for a townhouse starting out and when I got to… See More>
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                    Resident 799567

                    Verified Resident 2020

                    8/3/2020

                    The staff Nichole gave an amazing experience. She was the most pleasant out of all the apartments I applied for so I went with this apartment. Bent Tree has a beautiful pool, updated appliances, and is in a nice area!

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                      Resident 793920

                      Verified Resident 2020

                      7/20/2020

                      I have a good good experience so far in the community. My main disappointment is I am not pleased with the condition of the stairs carpet, they have yellowish stains on it, visibly dirty even after it was allegedly cleaned.

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                        Resident 786866

                        Verified Resident 2020

                        7/3/2020

                        Moving in was very simple and easy. We felt very welcomed into this community. The apartment manager is very friendly and will help with any problems(if any) that occur. The apartments have been updated to a modern look. No problems with neighbors. It is a… See More>
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                          Resident 757827

                          Verified Resident 2019 - 2020

                          4/6/2020

                          This is a nice a quiet place to live, I been here for a year and never had any issues with my neighbors, we have a lot of space to go out in the yard and have activities with my family. I will recommend this… See More>
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                            Resident 752449

                            Verified Resident 2020

                            6/22/2020

                            Everyone here is so nice.... I now have real neighbors that are so sweet and talk ...kids to play with... NICE kids that wave and are so well behaved... well lit areas, nice place to walk or just sit on the patios, pretty trees, very… See More>
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                              Resident 752444

                              Verified Resident 2016 - 2020

                              3/16/2020

                              The new management is proactive in addressing any concerns. They are taking lot of initiatives and taking regular feedback from tenants. It is good to have a management that ready that is willing to listen. The maintenance activities have improved significantly under the new management.

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                                Resident 750836

                                Verified Resident 2020

                                4/9/2020

                                So far has been very friendly. The upkeep of the Community is great! I have been much happier since I moved from an apartment to a Townhouse. More space & I love the patio area. There are no security practices as far as I know.

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                                  Resident 749044

                                  Verified Resident 2019 - 2020

                                  3/2/2020

                                  I lived at Bent Tree previously for years! Moved out of the area and missed Roanoke and Bent tree. Moved back again and enjoying my new home! Great amenities, office staff are very knowledgeable, maintenance staff is there as soon as they receive the work… See More>
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                                    Resident 748855

                                    Verified Resident 2018 - 2020

                                    5/25/2020

                                    I love my spacious apartment and the safe community. The office and maintenance staff are excellent and always ready to help with any issues that pop up. These are handled with courtesy, skill and professionalism.

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                                      Resident 744979

                                      Verified Resident 2018 - 2020

                                      2/16/2020

                                      Since Beacon Management has taken over this property I have been less than satisfied with most things here unfortunately. The few exceptions to that are improvements to the pool and signage in the community. However the rent increase for condition of the units we have… See More>
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                                        Resident 743366

                                        Verified Resident 2017 - 2020

                                        5/29/2020

                                        Bent tree is a great place to live. The entire staff from the office to the maintenance crew are professional and courteous. Any question or request I have is addressed in a timely manner. The community is kept nice and well maintained. I like the… See More>
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                                          anonymous

                                          Resident 2017 - 2019

                                          10/2/2019

                                          I loved living here until the new management company took over this year (Beacon Management) and has brought nothing but issues since. The new manager is rude, unhelpful, and makes constant excuses for everything. The rent prices are ridiculous and are not where near the… See More>
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                                            anonymous

                                            prospectiveVisited 2016

                                            5/6/2017

                                            Well when I first looked into bent Tree I thought it would be a perfect place to start a new life with my fiancé. But we ran over a few bumps in the road. We experienced a lot of problems regarding the appliances and… See More>
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                                              anonymous

                                              Resident 2014 - 2016

                                              6/13/2016

                                              Bent tree apartments is by far a wonderful place to live. The apartments are spacious and affordable with water and gas included. They offer hiking trails.tennis courts , all fun stuff for our young ones and the young at heart. The pool is well maintained… See More>
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                                                anonymous

                                                Resident 2013 - 2016

                                                3/23/2016

                                                Sucks! Now owners say if your garbage disposal breaks....they will not replace it!

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                                                  anonymous

                                                  Resident 1998 - 2015

                                                  3/23/2015

                                                  We have been at Bent Tree for a number of years. We moved for a brief time but returned because we liked the location and the maint. crew. The only bad thing I can think to mention is that over the years the… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Beacon Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Beacon Management
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 1.5 Baths

                                                    Check Availability

                                                    Bent Tree Apartments

                                                    May 2024

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                                                    Bent Tree Apartments is an apartment in Roanoke in zip code 24018. This community has a 2 - 3 Beds, 1.5 Baths, and is for rent for $2,382. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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