North Ridge Apartments
#19,528 #8 #875

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North Ridge Apartments

5204 Lancelot Lane, Roanoke, VA 24019
(23 Reviews)
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"North Ridge has been our home for the past 7 years. My family and I have enjoyed our stay" ...
$869 - $1,597/mo

Floor Plans & Pricing

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 1.5 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

North Ridge Apartments Reviews

(23)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2023

9/6/2023

No words can even describe the service or staff. Manager Ciara blessings to you. with the attitude and vibe you give over the phone is totally different than in person. That maybe an apartment office, but who talks like that to another human being. I… See More>
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    anonymous

    Resident 2018 - 2019

    4/2/2019

    I love my apartment I just got comfortable I miss Deal property they was so loving and very helpful this new people that took over is beyond rude and unprofessional ...they raised the rent on the apartments to 724.00 which its not worth it so… See More>
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      catchinupkwik

      Resident 2015 - 2018

      3/7/2018

      We've been here since 2015 and have been very happy. The residents are friendly and the staff is easy to work with. The management is professional and very polite. The maintenance men respond fairly quickly and have been able to fix the problem every time… See More>
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        anonymous

        Resident 2013 - 2016

        1/8/2016

        I've lived in north ridge since 2013 till current and I love it I just don't like that it's city school.I wish it was county but the managment is wonderful.As long as you stay to yourself it's a quiet nice place to live the only… See More>
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          Ridgejack

          Resident 2008 - 2015

          12/3/2015

          North Ridge has been our home for the past 7 years. My family and I have enjoyed our stay here in this great community. Management and staff are wonderfully people and they provide great service when called on. Since we have been… See More>
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            anonymous

            Resident 2014 - 2016

            6/27/2016

            Great management. They are always friendly and professional and actually answer the phone and get things done when you call. Good maintenance. Nice pool. Good neighbors. I like living here although it is not brand new. Difficult to beat for… See More>
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              sam smith sr

              Resident 2013 - 2015

              1/28/2015

              I have lived in many apt. communities in my life. I now live at north ridge apts. and could not be happier about my decision to move here.The office staff and maintenance go out of there way to accomodate you. Recently new ownership has taken… See More>
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                foxrunner

                Resident 2013 - 2015

                1/12/2015

                I don't know where to start with this place. I have lived here for two years now and am so relieved that my lease will be up in a few weeks!! I moved here 4 months pregnant. It seemed nice for the first few months… See More>
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                  northridgetent

                  Resident 2014

                  11/17/2014

                  I wouldn't tell anyone to live here! The management and staff is great, on some day when they feel like listening to your problems about the homes. The homes are "cheap" and you can hear every little sound from downstairs to the home next to… See More>
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                    mollyj1054

                    Resident 2013

                    2/8/2013

                    Decent place and not too high.

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                      Jackjamil

                      Resident 2007 - 2012

                      2/14/2012

                      The Best Of The Best

                      I have been living at North Ridge Apts off Cove Rd. with my family now for over 3 years. I can't complain. The management and staff at the office are excellent in all category; very professionals with high marks of customer service when dealing… See More>
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                        anonymous

                        Resident 2010

                        7/31/2011

                        Disagree

                        I have 3 kids and I have lived at Northridge for 9 months. I can't disagree more with th previous comment. As no place is perfect, this is not the Northridge that I live. I'm disgusted that someone would call my home… See More>
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                          anonymous

                          Resident 2008

                          7/29/2011

                          Enjoy my home

                          I have lived here for 2 years and have enjoyed my apartment and just signed another 12 month lease.

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                            anonymous

                            Resident 2010

                            7/26/2011

                            Crack hole

                            This place is garbage. People dont pay their rent for months on end and brag about owing thousands of dollars...also there is fights all the time, drug sales which go without anything done about them...parents who dont watch their kids and let them roam the… See More>
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                              Jackjamil100

                              Resident 2008 - 2010

                              3/20/2010

                              The Best

                              I have been living at North Ridge Apartments for the past 18 months with my family. At first my family was worried about security and safty, however so far we had no problems. Manager and staff including maintance individuals are polite and very… See More>
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                                anonymous

                                Resident 2009

                                10/16/2009

                                Nice and Affordable

                                Recently moved in and I love my apartment for the price.

                                  Review Author Icon

                                  anonymous

                                  Resident 2008

                                  11/6/2008

                                  Improvements

                                  I have lived at Northridge Apartments for the past 6 months and there have been great, positive changes in the community. The office staff is very professional and pleasant and there have been tremendous improvements with the overall appearance of the community. The… See More>
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                                    sept08renter

                                    Resident 2007 - 2008

                                    9/27/2008

                                    I disagree with other reviews

                                    I have lived here for 13 months and have had no problems with management, maintenance, or neighbors. The complex is more than I expected for $500/mo. and improvements proceed on a regular basis. It`s not the Ritz, but I`m not paying $1000 .… See More>
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                                      anonymous

                                      Resident 2007

                                      6/27/2007

                                      Broken Promises

                                      We moved here in 2004 seemingly innocent to what actually really does go on here...at first glance from the outside looking in the community looks almost inviting. Believe me when I say this though...the entire place has turned into a ------ over the last 3… See More>
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                                        Nonorthridgeforme

                                        Resident 2006

                                        7/27/2006

                                        A very bad experiance

                                        I don't recommend North Ridge.Very bad service and attitude in the office.We were gonna move to one of the townhouses and they kept on pushing it forward since it wasn't ready,Finally we got a date to move in and it was suppoosed to be ready.Well… See More>
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                                          anonymous

                                          Resident 2004 - 2005

                                          7/20/2005

                                          pool

                                          it's ashame when a community has a pool for it's tenents, but the residents can't use it. All over places hours for pools are at the time the office opens at 9:00 am and closes at 8-9 pm. For parents of toddlers that want to… See More>
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                                            anonymous

                                            Resident 2005

                                            7/5/2005

                                            Roaches and more

                                            Sweet and simple...<br>Black mold, roaches, electrical problems,these items were reported and after 30 days still not addressed. The pool is to small for the amount of people living here. Shower wall caved in...the list goes on.… See More>
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                                              ivonnem

                                              Resident 2005

                                              5/30/2005

                                              Very cozy apartments lots of space.

                                              If your're looking for tranquility North Ridge is the place.Friendly neighbors great park clean enviroment.Maintenance is efficient.Office personnel is absolutely charming.Property manager, Ms. Combs is helpful courteous and proffesional.Great place to raise children.<br>Houses are very spacious and comfortable.… See More>

                                                Features & Amenities

                                                Laundry
                                                • Laundry Connections in Unit
                                                • Laundry On-Site
                                                • Laundry in Units
                                                Pets
                                                • Dogs Allowed
                                                  Deposit: Required. Rent: Required. Weight Limit: 25lbs
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Deposit: Required. Rent: Required
                                                  Less Info
                                                  More Info
                                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                Questions & Answers (2)

                                                Amber_L423
                                                Asked on: 04/29/2022
                                                Q: I have two misdemeanor charges and a eviction which is one year ago would you rent to me
                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: How easy is it to find guest parking?

                                                Frequently Asked

                                                Based on 23 number of votes by renters, North Ridge Apartments is currently rated 3.3 out of 5 stars.
                                                North Ridge Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                North Ridge Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                North Ridge Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                North Ridge Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                North Ridge Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                North Ridge Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Dogs Allowed
                                                Deposit: Required
                                                Rent: Required
                                                Weight Limit: 25lbs
                                                Cats Allowed
                                                Deposit: Required
                                                Rent: Required
                                                2 Beds, 1 Bath
                                                2 Beds, 1.5 Baths
                                                3 Beds, 2.5 Baths

                                                Check Availability

                                                North Ridge Apartments

                                                May 2024

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                                                North Ridge Apartments is an apartment in Roanoke in zip code 24019. This community has a 2 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,597. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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