South16 at the Bridges Apartments
#5,558 #2 #348

What is epIQ?

South16 at the Bridges Apartments

16 Old Woods Avenue , Roanoke, VA 24016
(165 Reviews)
Review Quote Icon
"My experience with living at South16 has been amazing to say the least. I am always so imp" ...
$1,332 - $3,357/mo

South16 at the Bridges Apartments Reviews

(139)

4.3 rating

See Details

165 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1204347

Verified Resident 2021 - 2023

12/3/2023

South 16 has been a good place to live, the community is clean and the staff are very helpful when needed. Management is quick to respond and rectify any issues that I have had. The grounds are well kept and there have been a decent amount of updates done to the property to maintain it.

    Manager

    12/6/2023

    South16 at the Bridges Apartments
    Hi there, Thank you for taking the time to share your experience! We're delighted to hear that South 16 has been an excellent place to live for you. Your positive comments about the clean community, helpful staff, and responsive management are truly appreciated. We hope you have a wonderful day! South 16 Management

    Updated Review

    Review Author Icon

    Resident 922509

    Verified Resident 2018 - 2023

    11/28/2023

    Everyone is professional and friendly! They acknowledge holidays and I especially enjoy pet of the month! The staff has get togethers for the apartment complex community. I feel very safe here which is extremely important. Close to downtown and theater, restaurants, shopping, etc.

      Manager

      12/1/2023

      South16 at the Bridges Apartments
      Hello, We are happy you are enjoying our staff's thoughtful touches like acknowledging holidays and hosting events such as "Pet of the Month" and community get-togethers. We appreciate you taking the time to leave such a kind review. Have a great day! South 16 at the Bridges Management
      Review Author Icon

      Resident 1183037

      Verified Resident 2023

      9/22/2023

      It's really too soon for me to give an evaluation of this new apartment I moved into September 2. I hope to live there in relative peace and quiet until September next year. I arbitrarily evaluated maintenance above without really having much to go on. So far, everything seems fine and I'm happy to be here in Roanoke while I pursue some goals in business with other businesswomen - goals that are humane and moneymakers and worthwhile. There may be some issues with magnetic fields from wifi and other electronicbased devices that I have had while residing in numerous places for the last 14 years. So far, no doctor has been able to solve that problem and eliminate those issues. Sincerely, Catherine Barbeau

        Manager

        9/26/2023

        South16 at the Bridges Apartments
        Hi there, Thank you for taking the time to fill out our survey to share your experience and thoughts with us! We are glad to see that you are enjoying all of the above here in our community - we hope you have a wonderful day! South 16 at the Bridges Management

        Updated Review

        Review Author Icon

        Resident 1032186

        Verified Resident 2022 - 2023

        9/15/2023

        We have enjoyed our year plus stay so far at south 16. The convenience of the location to downtown, on-site business, and to the river and the green way are major advantage to add to the rooftop deck, club house, seasonal pool and gym.

          Manager

          9/19/2023

          South16 at the Bridges Apartments
          Hi there, Thank you for your positive review and high star rating! We are delighted to hear that you are enjoying our community and its location and that you are taking advantage of the amenities here at Soiuth 16. We hope you continue to enjoy your home and all that our community has to offer. South 16 at the Bridges Management
          Review Author Icon

          Resident 1172238

          Verified Resident 2023

          8/21/2023

          The South 16 is a very nice and quiet apartment complex. They allow dogs but as a non dog owner I never have any trouble with them let alone see them. The staff do a great job and any maintenance needs are done within a day or so. All in all a great and safe place to call home.

            Updated Review

            Review Author Icon

            Resident 1107768

            Verified Resident 2023

            7/1/2023

            My experience with living at South16 has been amazing to say the least. I am always so impressed with the leasing staff and their professionalism and hard work to help accommodate to all their residents. I also am very thankful for the hard working maintenance team that is always doing their due diligence to get my work orders done in a timely manner.

              Manager

              7/11/2023

              South16 at the Bridges Apartments
              Hi there! Thank you for your 5-star rating and generous remarks about our community and personnel! We are happy to hear you are enjoying your stay here at South 16 and that our staff has created a positive experience for you! We hope you have a wonderful day! South 16 at The Bridges Management
              Review Author Icon

              Resident 1152877

              Verified Resident 2022 - 2023

              6/23/2023

              Pretty much everything I could ask for in a Roanoke apartment. Close to everything, amazing view, fantastic staff as of 2023. Only caveat is being right by Doctor Pepper Park, which plays live music in summer. Pick the far side of the building if you're noise sensitive.

                Manager

                6/30/2023

                South16 at the Bridges Apartments
                Hi there! Thank you for your kind words and high star rating! We are glad you enjoy South 16's proximity to many popular attractions! We hope you have a great day! South 16 Management
                Review Author Icon

                Resident 1140399

                Verified Resident 2022 - 2023

                5/13/2023

                Good experience. Didn't have any issues so far and all issues were met with good professionalism. Apartment community is good and security is good too. I would recommend it to any friend. They can be a little considerate on the rent part though. It's really high.

                  Manager

                  5/16/2023

                  South16 at the Bridges Apartments
                  Hi there! Thank you for your positive feedback and high star rating! We're thrilled to hear that you would recommend South 16 to others. Our team takes pride in providing excellent care to our residents, and we greatly appreciate their hard work. Thank you for your support - have a wonderful day! South 16 at the Bridges Management
                  Review Author Icon

                  Resident 1136805

                  Verified Resident 2023

                  5/3/2023

                  It’s been incredible so far! Everyone I have met is friendly and nice. The staff is amazing with answering any questions I have. They’re print, patient and a joy to be around! I would recommend this place to anyone!

                    Manager

                    5/7/2023

                    South16 at the Bridges Apartments
                    Hi there! Thank you for your positive feedback and high star rating! We're thrilled to hear that you would recommend South 16 to others. Our team takes pride in providing excellent care to our residents, and we greatly appreciate you sharing your experience! Thank you for your support - have a wonderful day! South 16 at the Bridges Management
                    Review Author Icon

                    anonymous

                    Resident 2016 - 2021

                    12/11/2022

                    Mice & Bugs

                    Mice, Bed bugs, Unprofessional - Oh My! Do yourself a favor and find another property. Roanoke is too beautiful a city to put up with renting in a place that doesn’t look out for you as a tenant. You deserve better value and customer service for your money.

                      Manager

                      1/12/2023

                      South16 at the Bridges Apartments
                      Hi there, Thank you for taking the time to let us know how we did. It is unfortunate to hear about your negative experience at South 16 at the Bridges. We strive to create a favorable living situation for every resident, so we are sorry that we missed the mark. Please contact the leasing office to discuss these issues further. South 16 Management
                      Review Author Icon

                      Resident 1089902

                      Verified Resident 2022

                      12/1/2022

                      I love the area South 16 apartments are located in. The staff, especially Dustin the manager has been so very kind, helpful, and understanding to me. I would pay the increase in rent to stay to continue to have such an amazing staff on location! The ONLY complaint I have is the thinness of walls, ceilings, and doors. You can hear every conversation/tvs in each apartment as you walk down the halls and I can hear every single step of the person living above me. That would be my only complaint!

                        Manager

                        1/11/2023

                        South16 at the Bridges Apartments
                        Hello, Thank you for your kind words and high star rating! We are extremely pleased to hear you are having a great experience in our community with our staff and services - we will be sure to pass along your gratitude! We hope you have a great day! South 16 at the Bridges Management
                        Review Author Icon

                        Resident 1075359

                        Verified Resident 2022

                        10/14/2022

                        Even though I am not a typical age of the residents at 16 South I do enjoy the convenience the elevators are great! Management is wonderful. So if your person over age 50 I would recommend if you have any type of arthritis or walking mobility issues that you consider South 16

                          Manager

                          1/11/2023

                          South16 at the Bridges Apartments
                          Hello, Thank you for your generous words and 5-star rating! We are happy to hear you are enjoying your time in our community! We hope you have a wonderful day! South 16 at the Bridges Management

                          Updated Review

                          Review Author Icon

                          Resident 1073357

                          Verified Resident 2019 - 2022

                          10/8/2022

                          This is easily the best apartment complex in Roanoke - a lovely location, convenient to everything, close to gorgeous streets and walking trails, and it's located in a safe neighborhood. My cats love it, too!

                            Manager

                            1/11/2023

                            South16 at the Bridges Apartments
                            Hello, We appreciate you taking the time to review South 16 and giving our community a high star rating! We are glad to hear you enjoy our community and its location! Have a great day! South 16 at the Bridges Management

                            Updated Review

                            Review Author Icon

                            Resident 958338

                            Verified Resident 2021 - 2022

                            8/6/2022

                            I love loving here. The staff and grounds are nice. Wish there was a 4 bedroom option! But overall it is a great place to live. We have not had issues. We would recommend this apartment living for anyone. Wish it had a dog park for the dogs yo freely roam

                              Manager

                              1/11/2023

                              South16 at the Bridges Apartments
                              Hello, Thank you for your detailed review and high star rating! We are happy to hear you are having a positive experience here in our community! We hope you have a great day! South 16 at the Bridges Management

                              Updated Review

                              Review Author Icon

                              Resident 901904

                              Verified Resident 2021 - 2022

                              8/5/2022

                              I love my apartment here, definitely the best downtown living in Roanoke. Amenities are great, the staff is super helpful and responsive, and a very convenient location. Any issues I have had have been addressed extremely fast and professionally. Highly recommend!

                                Manager

                                1/11/2023

                                South16 at the Bridges Apartments
                                Hello, We appreciate you taking the time to share your experience and giving South 16 a 5-star rating! We are glad you are taking advantage of all our amenities and loving our staff! Have a wonderful day! South 16 at the Bridges Management
                                Review Author Icon

                                Resident 1050041

                                Verified Resident 2022

                                7/31/2022

                                I really can't recommend this place to anyone and wish I never moved here unfortunately. I really wanted to love this place, I love luxury apartment living and only lived in really nice places my whole life, this is really not that.

                                  Manager

                                  1/11/2023

                                  South16 at the Bridges Apartments
                                  Hello, We truly appreciate your feedback, as it helps us grow and acknowledge areas where we need improvement. We are sorry to hear that you have not had a positive experience in our community. We encourage you to contact the office directly, and we'd be happy to schedule a time to sit down and discuss any pending concerns in detail. South 16 at the Bridges Management
                                  Review Author Icon

                                  Resident 1047745

                                  Verified Resident 2022

                                  7/24/2022

                                  Our general experience so far is that the apartment we are in is very loud. Easier the loudest place I've ever lived, and I used to live in Manhattan (Harlem) for comparison. Over all the amenities are nice and staff are helpful.

                                    Manager

                                    1/11/2023

                                    South16 at the Bridges Apartments
                                    Hello, Thank you for your honest review and rating. We appreciate your feedback, as it helps us acknowledge areas that need improvement and growth. We are glad to hear you enjoy our community's amenities and staff! Have a great day! South 16 at the Bridges Management
                                    Review Author Icon

                                    Resident 1045777

                                    Verified Resident 2021 - 2022

                                    7/18/2022

                                    n/ajjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

                                      Manager

                                      1/11/2023

                                      South16 at the Bridges Apartments
                                      Hello, Thank you for your high star rating! We hope you have a wonderful day! South 16 at the Bridges Management

                                      Updated Review

                                      Review Author Icon

                                      Resident 993750

                                      Verified Resident 2022

                                      7/17/2022

                                      Everything is wonderful here. I’m close to work, downtown, really anywhere. Staff and maintenance people have been very nice and accommodating. Everyone is nice, no issue and we have our own brewery on-site!!

                                        Manager

                                        1/11/2023

                                        South16 at the Bridges Apartments
                                        Hello, Thank you for your kind words and 5-star rating! We are glad to hear you are satisfied with our community and enjoy our staff and services! We will be sure to pass along your generous words! Have a wonderful day! South 16 at the Bridges Management
                                        Review Author Icon

                                        Resident 1040445

                                        Verified Resident 2022

                                        6/29/2022

                                        I've really enjoyed it its quiet, clean, and everyone has been helpful and respectful since I've moved in. Extremely dog friendly and near by a kayak launch, park, Starbucks, and access to the greenway for running or walking.

                                          Manager

                                          1/11/2023

                                          South16 at the Bridges Apartments
                                          Hello, We appreciate your kind words and high star rating! We are happy to hear you enjoy our community and its location! We hope you have a great day! South 16 at the Bridges Management
                                          Review Author Icon

                                          Resident 1038361

                                          Verified Resident 2022

                                          6/22/2022

                                          Except for the loud barking dog across from our apartment we like it here very much so far. Not overly friendly tenet’s but we have only lived here a couple of months so I’m hoping that will change. Since we pay $35 per car to park underneath the bird poop on our cars bother both of us as we can’t keep our cars clean.

                                            Manager

                                            1/11/2023

                                            South16 at the Bridges Apartments
                                            Hello, Thank you for taking the time to review our property. We truly appreciate your feedback, as it helps us grow and acknowledge areas where we need improvement. Unfortunately, some events are not predictable, and we do understand how this is frustrating for residents. We strive to make South 16 a comfortable place for our residents to live. We encourage you to contact the office directly, and we'd be happy to schedule a time to sit down and discuss any pending concerns in detail. South 16 at the Bridges Management

                                            Updated Review

                                            Review Author Icon

                                            Resident 1001503

                                            Verified Resident 2021 - 2022

                                            5/11/2022

                                            love the location with easy access to the river trail. Great staff and a clean, safe, upbeat place to live that's PET FRIENDLY! They need more food options within walking distance but you can't beat the many parks and trails alongside the complex. But the trains rolling by and helicopters flying overhead are constant occurrences and can impact your ability to work from home (attending calls, etc). Thanks

                                              Manager

                                              1/11/2023

                                              South16 at the Bridges Apartments
                                              Hello, We appreciate your detailed review and high star rating! We are happy to hear you are enjoying our community's proximity to outdoor recreation! Have a wonderful day! South 16 at the Bridges Management
                                              Review Author Icon

                                              Resident 1018570

                                              Verified Resident 2021 - 2022

                                              4/22/2022

                                              South 16 is my first experience living in an apartment, I have to admit it has been more pleasant than I anticipated! The management team is always friendly and everyone I’ve met here have been polite and respectful.

                                                Manager

                                                1/11/2023

                                                South16 at the Bridges Apartments
                                                Hello, Thank you for your kind words and 5-star rating! We are happy to hear we exceeded your expectations and hope to keep up the excellent work! We will be sure to pass along your kind words - have a great day! South 16 at the Bridges Management

                                                Updated Review

                                                Review Author Icon

                                                Resident 706765

                                                Verified Resident 2021 - 2022

                                                4/14/2022

                                                I love South16!! Definitely the place to be if you are looking to be close by downtown! Everyone in the leasing office and maintenance team is super nice and accommodating! The apartments are really nice and the management does a great job keeping the community in excellent condition.

                                                  Manager

                                                  1/11/2023

                                                  South16 at the Bridges Apartments
                                                  Hello, Thank you for taking the time to share your positive words and giving South 16 a 5-star rating! We are happy to hear you are satisfied with our staff and services - we will pass along your gratitude! We hope you have a great day! South 16 at the Bridges Management
                                                  Review Author Icon

                                                  Resident 996751

                                                  Verified Resident 2021

                                                  2/8/2022

                                                  Have been living at south 16 for a month and still settling in. So far Ive been pleased with my experience here but I will say there should be better surveillance around the property and the cleanliness of the buildings should be maintained better.

                                                    Manager

                                                    1/11/2023

                                                    South16 at the Bridges Apartments
                                                    Hello, Thank you for taking the time to share your feedback. We appreciate you bringing matters to our attention, as it helps us acknowledge areas that need improvement. We are happy to have you a part of our community - have a great day! South 16 at the Bridges Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Kenwood (The Woods)

                                                    1 Bed, 1 Bath | 481 sq. ft.

                                                    $1,332 - $1,882

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Jefferson (The Whitmore)

                                                    1 Bed, 1 Bath | 597 sq. ft.

                                                    $1,398 - $1,994

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Vinton (The Whitmore)

                                                    1 Bed, 1 Bath | 576 sq. ft.

                                                    $1,425 - $2,014

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    7

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    85.71%

                                                    Manager’s Review Reply Time

                                                    C-

                                                    Average time to respond to reviews

                                                    47.57 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.. Pet Limit: 2. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.. Pet Limit: 2. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Gym Access
                                                    • ADA Accessible
                                                    • Alfresco Dining Area with Grilling Station
                                                    • Bark Park
                                                    • Car Charging Stations
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Granite Countertops
                                                    • Indoor Secure Bike Storage
                                                    • Juliet Balcony in Select Units
                                                    • Oversized Closets
                                                    • Plush Carpet in Bedrooms
                                                    • Pool
                                                    • Premium White Cabinetry
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Wide Plank Style Flooring
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Located just south of downtown Roanoke, South Sixteen is the city's newest apartment community offering the comfort and convenience of modern living, with the charm of the city's historic ambiance. South 16 offers one, two, and three-bedroom apartment homes equipped with washer/dryers, walk-in closets and modern kitchens featuring granite countertops and stainless steel appliances. South16 is a pet-friendly community with covered parking, 24-hour gym access, and an on-site Starbucks. Enjoy amazing views of the mountains and Roanoke River from each of our downtown Roanoke apartments, located in either The Woods or The Whitmore building.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    PRG Real Estate

                                                    A
                                                    A
                                                    Communities
                                                    43

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 09/25/2021
                                                    Q: Is there a parking sticker for your vehicle or no?

                                                    Frequently Asked

                                                    Based on 165 number of votes by renters, South16 at the Bridges Apartments is currently rated 4.3 out of 5 stars.
                                                    South16 at the Bridges Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    South16 at the Bridges Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    South16 at the Bridges Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    South16 at the Bridges Apartments is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    South16 at the Bridges Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    South16 at the Bridges Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 85.7143% of their community reviews in the past year.
                                                    Managers have replied within 47.57 days to their community reviews in the past year.
                                                    PRG Real Estate
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Pet Limit: 2
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Pet Limit: 2
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second.
                                                    1 Bed, 1 Bath
                                                    1 Bed, 2 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    South16 at the Bridges Apartments

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    South16 at the Bridges Apartments is a 481 - 1,146 sq. ft. apartment in Roanoke in zip code 24016. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,332 - $3,357. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.