Summer Tree Apartments

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Summer Tree Apartments

3787 Southway Drive Southwest, Roanoke, VA 24014
(15 Reviews)
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"I have read a few bad reports on these apartments and i will say this, They we written" ...
$841 - $1,195/mo

Reviews

(15)

2.3 rating

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15 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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saschavest722@gmail.com

prospectiveVisited 2022

10/16/2022

Bag of Disappointment

After wait8ng and waiting and waiting and waiting and manifesting a home for me and my 2 children, I FINALLLY relieved a call and was told, "unfortunately we went with someone more qualified than you" what type of wording is that?!? I've asked 2 times now for a copy of my report, I want to know what's so horrible that disqualified a mother who is single and has full intentions of being a good tenate and paying her rent. I know my credit isn't that rotten, I've seen it, so what ate they seeing? Probably just money offers to the first person with cash in hand but I know my rights I've asked and nothing. And the waiting for 2 weeks for a damn response, when I need to move by the 31st from a home I've been in for over 4 years now. My landlord is selling his hom. I demand answers!

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    anonymous

    Resident 2017 - 2018

    11/29/2018

    One star is far too generous for this place! If i could give minus stars I would. Office staff is rude, maintenance staff is lazy and owner is greedy beyond belief. This is NOT a place you want to live!!!!

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      anonymous

      Resident 2017 - 2018

      11/20/2018

      Staff workers beyond rude, owner fines you for every little thing they can. When our dumpster was full, we placed a bag of trash next to it. Someone actually took the time to open It, go through it and actually brought it up and set it in front of our apartment rather than just throw it away. Ridiculous!!!!

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        anonymous

        Resident 2016 - 2018

        11/17/2018

        Aging apartments and an owner who is cheap and refuses to fix things do not mix. Neighbors are not the kind you want. Hallways and stairwells are left untouched for months, no one bothers to see that they are even somewhat clean. While the rent may be cheaper compared to other places, it is definitely worth the extra money to stay away from Summertree!!!

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          anonymous

          Resident 2018

          12/1/2018

          Awful beyond words. Bed bugs in at least one of the complexes, nothing done to assist with that, rude office staff, fines for every little thing they can possibly think of. Would never recommend to even my worst enemy

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            heyhi*

            Resident 2016 - 2018

            2/6/2018

            They gonna charge you up the roof for anything they can while they'll be taking months to catch up with maintenance. They do mow the lawns.. and slightly clean the snow. However the backyard of my building is still trashed like it was before I moved in months ago and getting worse.

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              nsr3nt3rva

              Resident 2009 - 2017

              10/12/2017

              Now that I have moved out, I am back to re-review Summer Tree Apartments and let you know how much of my security deposit was returned (see my first post from 2009). I have lived there for some 8 years and after moving out spent several weeks with my wife and sister cleaning the place. We had cleaned it spotless, but left the damage from the maintenance people, things that I had called about but were not fixed, and water damage from the leaking roof. Gilbert inspected the apartment and didn't take exception to anything. He took out the oven racks and set them aside - maybe they replace them after each person moves out (it's worth asking, as I spent an entire day scrubbing with harsh oven cleaners on mine). The only money from my deposit that I lost was $85 to pay for a professional carpet cleaner of their choosing, as stated in the rental contract. So.. what has changed in 8 years? It is still difficult to get maintenance done, often requiring several calls. There still is no car wash, place to work on your car, gym, or playground. The absence of a playground has periodically caused… See More>
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                anonymous

                Resident 2016 - 2017

                2/15/2017

                Summertree is in a good location and the prices are noise from the highway is ridiculous. Most places would have a soundwall. Not to mention that the staff is absolutely horrible. For example, I had both of my toilets clog over the weekend. I called the emergency maintenance number & spoke with someone. Not only did the person I spoke with not pass the message along, they failed to document the call. So when at the beginning of the week no one came to fix the toilets, I called once again and left a message. The maintenance man finally showed up only to leave again & get the apartment manager who I'll talk about shortly. They come back to the apartment to view the toilets & argue with me about whether I ever reported the issue. We all know that no one would ever choose to have clogged toilets for 2 days. It was down right rude the way I was treated. The worst part is, I received a $50 charge for "Not handling the issue properly." Which was --------. I did exactly what I was supposed to do , but because there was a lack of communication… See More>
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                  anonymous

                  Resident 2016

                  8/29/2016

                  It's an ok place to live. The owner/ head Manger is a real jerk and makes you hate the place. He will come into your apartment without giving you a heads up. If only he could be replaced things would he sweet.The price of the apartments are going up and are not really worth it. Lots of kids when the pool is open and if you don't have a place to wash your clothes there is one on site. They let you have pets which is a plus for me. They outside needs repairs badly, and the stairs are falling apart in some of the buildings. Yeah there is black spots in the bathroom asked to have it fixed and they just painted over it. I wouldn't really recommend this place to others unless you are to stay for just a few months to a year.

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                    anonymous

                    Resident 2016

                    3/27/2016

                    The location is great. Good luck getting anything fixed properly or timely with the rude maintenance. The landlord is incognito, sending Lauren ( property manager) to be the messenger 100% of the time. She can be quite rude also. They do however keep the lawn nice. The pool is fine. Price isn't bad would be better if things were corrected in a timely fashion . Overall not a bad place to live, just don't expect anything fancy.

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                      anonymous

                      Resident 2009 - 2011

                      9/5/2011

                      Been here a couple of years now

                      First off, i'm thinking there must be one individual writing reviews that has some kind of personal vendetta or something. Lauren is great, she works with you and is on top of any issue you may have, she really seems to care, which makes a huge difference. The actual landlord seems like a real jerk but thankfully have not had to deal with him directly. Place is mostly quiet aside from random kids loud at the pool. I am a night owl and feel completely safe at night, or when on walks with fiance'. Older building with squeeky floors and random bugs, nothing a cat cannot handle. Wide array of people living around here, never had any trouble with any of them. Always seem nice. Kinda close to businesses so you will hear the dumpster people in the mornings clanging those things of garbage. Mostly a good experience. I will update if anything changes that.

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                        anonymous

                        Resident 2011

                        8/30/2011

                        Summer Tree Is A Great Place To Live

                        I have read a few bad reports on these apartments and i will say this, They we written by some one that must have been thrown out. My wife and i have lived here for over a year. The reason some people don't like it here is because Lauren and her crew don't play around. They make sure you have a safe & quiet place to live that feels like home. If you want a great place to live this is the place. It has a pool where everyone talks to you like old friends. The kids around here are great. But do not move here if you like to have loud parties, loud music, like to have a lot of drama & fights because that won't fly here and you will be thrown out. We love Lauren & Dot plus the mant, guys are great. We have never had a problem getting anything fixed. Even some of my family members are moving here because of what i have told them about this place. So for the bad reports pay no mind. If you like peace & quiet with a at home feel this is the place for you. No… See More>
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                          anonymous

                          Resident 2011

                          8/19/2011

                          Not recommended

                          I would NOT recommend Summer Tree Apts. If you choose to move in, please please write every nail pop, crack, stain, grease mark you can find. They will nickel and dime you to death to keep your security deposit.

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                            tireman5298

                            Resident 2011

                            1/3/2011

                            summertree sucks balls

                            summertree apartments are dumps i am moving somewhere for the same price with a better looking apartment and they take care of them too.... lauren fischer and her staff are the worst bunch of -------s on this side of town... the owners so called lawers are cheap and wont fix anything.. my advise dont move here there are plunty of nice places in nice areas in roanoke for the same price..... ---- summertree and lauren fischer Read more: http://www.apartmentratings.com/rate/VA-Roanoke-Summer-Tree

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                              anonymous

                              Resident 2009

                              12/4/2009

                              Good for the price

                              This is my first review of Summertree. I will try to be fair and balanced, and will update this once in a while, particularly after I move out so that I can let everyone know how much of my deposit I got back. Summertree Apartments are a good example of getting what you pay for. They are large and affordable, but old. As with any old building, you will occasionally need to call maintenance and might be annoyed with old faucets that stick, creaky floors, etc. But the maintenance people are generally good except they seem to be non-communicative, so when something isn t fixed, you don t know if they had a question about it or are waiting for parts or what. A note or a phone call to let you know why the work wasn t completed would really help a lot. The neighborhood is diverse, with people from all backgrounds and all walks of life living here. There is a small coin operated laundrymat near the rental office and a small pool, but they don t have any gym whatsoever. They also don t have facilities for washing your… See More>

                                Floor Plans & Pricing

                                1 Bedroom

                                1 Bed, 1 Bath

                                See Floor Plan Details

                                2 Bedrooms

                                2 Beds, 1.5 Baths

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                                2 Beds, 2 Baths

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                                Disclaimer: Special, prices and availabilities subject to change.

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                                Features & Amenities

                                Laundry
                                • Laundry Connections in Unit
                                • Laundry On-Site
                                • Laundry in Units
                                Pets
                                • Cats Allowed
                                  Deposit: Required
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                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                Questions & Answers (1)

                                Anonymous
                                Asked on: 11/16/2017
                                Q: How are pets treated by management and neighbors?
                                Anonymous
                                Answered on: 11/16/2017
                                A: No dogs, cats are fine

                                Frequently Asked

                                What is the pet policy at Summer Tree Apartments?
                                Cats Allowed
                                Deposit: Required
                                What types of floor plans are available?
                                1 Bed, 1 Bath
                                2 Beds, 1.5 Baths
                                2 Beds, 2 Baths
                                3 Beds, 2 Baths

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                                Summer Tree Apartments

                                July 2024

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                                Summer Tree Apartments is an apartment in Roanoke in zip code 24014. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,195. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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