The Retreat Apartments
#9,976 #4 #519

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The Retreat Apartments

6500 Grand Retreat Dr., Roanoke, VA 24019
(10 Reviews)
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"I was very excited to move into The Retreat apartments. They looked wonderful on the websi" ...
$1,358 - $3,098/mo

Floor Plans & Pricing

1 Bedroom

The Summit 1 BR 1 BA

1 Bed, 1 Bath | 775 - 790 sq. ft.

$1,358 - $2,055

3 Available Units

See Floor Plan Details

2 Bedrooms

The Peak 2 BR 2 BA

2 Beds, 2 Baths | 999 sq. ft.

$1,598 - $2,203

2 Available Units

See Floor Plan Details

The Horizon 2 BR 1 BA

2 Beds, 1 Bath | 974 sq. ft.

$1,654 - $2,329

1 Available Unit

See Floor Plan Details

The Ridge 2 BR 2 BA

2 Beds, 2 Baths | 1,094 sq. ft.

$1,689 - $2,265

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Vista 3 BR 2 BA

3 Beds, 2 Baths | 1,326 sq. ft.

$1,879 - $3,098

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

2.0

Safety

3.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0 days

View Community Timeline
View Community Timeline

The Retreat Apartments Reviews

(10)

3.3 rating

See Details

10 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

7/18/2023

Do not bother

This place is very deceiving. From the outside seems good. The apartment is updated and provides the necessities. I could write a novel on all the negatives and count on one hand the positives. The place is updated but poorly done if you know much… See More>
    Manager

    7/18/2023

    The Retreat Apartments
    Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience with us and we apologize for the inconvenience caused. We appreciate your feedback and we apologize for falling short of your expectations. We understand that these issues can be frustrating and we appreciate you bringing them to our attention as we continue to make improvements moving forward. If you would like to further discuss your concerns please don't hesitate to stop by the office or reach out via email so we can address your concerns. Ashley_Bower@edwardrose.com
    Review Author Icon

    anonymous

    Resident 2020 - 2021

    10/4/2021

    Do not move here. I regret it. All of the fake 5 star reviews lured me in to live here. These buildings were poorly built and if you get stuck with lousy neighbors, management will not make things right and you will be forced to… See More>
      Manager

      10/8/2021

      The Retreat Apartments
      We are so sorry to see your time at The Retreat has been anything less than excellent. Please know the concerns you have described are not typical of our community, and we absolutely want to assist you. We would love to reach out to discuss your concerns together, but unfortunately this is an anonymous review and we have no way to confirm your identity to do so. Please reach out to us at your earliest convenience at 540.795.6300 or via email at ashley_bower@edwardrose.com. Thank you for reaching out and we look forward to hearing from you soon.
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      6/2/2021

      I lived here for about 6 months before I purchased a home in 2021. As far as communal living goes, I don't think you could find a better rental community in Roanoke or Salem. The office and maintenance staff are always friendly and fast to… See More>
        Manager

        6/3/2021

        The Retreat Apartments
        Thank you so much for your kind review! It's always great to receive such positive feedback. Please don't wait to stop by or give our office a call if you ever need anything!
        Review Author Icon

        Bryerhill

        prospectiveVisited 2021

        2/18/2021

        The apartment views are beautiful. Staff are very friendly and welcoming. They are located in the perfect location close to both Salem and Roanoke. Just completed new construction buildings. Definitely check these apartments out.

          Manager

          2/19/2021

          The Retreat Apartments
          Thanks so much for the wonderful praise! Have a great day, and please don't hesitate to let us know if you ever need anything!
          Review Author Icon

          anonymous

          prospectiveVisited 2021

          1/27/2021

          Great community! Beautiful Mountain View's. Staff was very friendly and professional. Community has new construction which had brand new units. The new units have a linen finish cabinetry with quartz countertops. Very much a MUST see!!!!… See More>
            Manager

            2/1/2021

            The Retreat Apartments
            We're so happy to have you here with us! Thank you for this 5 star review!
            Review Author Icon

            anonymous

            Resident 2020

            12/31/2020

            The apartment's are beautiful. The grounds are kept very clean. Staff are nice and maintenance take care of any issues right away. They are located in the perfect location. Definitely check these apartments out.… See More>
              Manager

              1/7/2021

              The Retreat Apartments
              Thank you so much for the amazing praise! We are truly lucky to have you as one of our residents!
              Review Author Icon

              anonymous

              Resident 2019

              10/8/2019

              me and my husband have only lived here for close to a year and at first everything was nice, then they changed the big beautiful sign that use to be in front and we knew changes would happen. after the sign was changed the class… See More>
                Review Author Icon

                anonymous

                prospectiveVisited 2018

                5/21/2018

                We cancelled our apartment application because the leasing staff are liars. They do not give you correct information and confuse you with wrong information. Very bad traumatic experience. They write their own reviews to increase good reviews! Tip: DO NOT RUST THESE PEOPLE. Confirm all… See More>
                  Review Author Icon

                  anonymous

                  Resident 2016 - 2017

                  2/8/2017

                  The previous review of this complex is much more honest than those I've seen on Google. I have lived here for 5 months now, and cannot recommend this place to anyone. While the idea of moving into a brand new apartment swayed me, especially as… See More>
                    Review Author Icon

                    anonymous

                    Resident 2016 - 2017

                    1/12/2017

                    I was very excited to move into The Retreat apartments. They looked wonderful on the website. Well after being here for a little bit I have been very disappointed. We still have no dog park or gym. These are amenities that I am paying for… See More>

                      Features & Amenities

                      Laundry
                      • Washer and Dryer Options
                      Pets
                      • Cats Allowed
                        Fee: $300. Rent: $30. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                        Less Info
                        More Info
                      • Dogs Allowed
                        Fee: $300. Rent: $30. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                        Less Info
                        More Info
                      Other
                      • 1, 2 and 3 Bedroom Floor Plans
                      • 9' Ceilings Available
                      • Cardio and Resistance Toning Gym
                      • Clubhouse
                      • Convenient to Dell and Seton Medical
                      • Front Door Smart Lock
                      • Pet Park
                      • Pool
                      • Resident Lounge with Coffee Bar
                      • Smart Apartment Home Technology
                      • Smart Home Z Wave Technology
                      • Smart Thermostats
                      • Smoke Free
                      • Smoke Free Community
                      • Soaking Tub And Plank Flooring
                      • Walk In Closets
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                      Leasing

                      Now Offering 24-Hour Online Leasing Communication! Introducing The Retreat Apartments a stylish community ready to offer you a life of luxury and convenience. Experience 280 mountain views just 6.7 miles from the Appalachian trail, all while being close to everything you need. Our Roanoke apartments for rent mix a comfortable location with luxury features for your utmost enjoyment. Fully furnished corporate units are available, too! Featuring modern architecture with front-to-back layouts that span the depth of the building, our one, two, and three-bedroom apartments provide unmatched privacy and all the space you need. Thanks to our open-concept designs, your life at The Retreat will be as rewarding as it will be comfortable. The ample living rooms offer plenty of space to entertain, while the lavish bedrooms will help you unwind and recharge for a new day. Adding to your serenity are the beautiful Blue Ridge Mountains views that can be savored from your private balcony. Not to mention how easy it will be to make delicious meals in our modern kitchens with silver-tone appliances and two cabinetry options with coordinated quartz countertops. We didn t forget about leisure time either and made sure our community is a true retreat of relaxation. You can start your day reading the news in the E-Lounge with a gourmet coffee bar, unwind after work at the clubhouse, or the outdoor TV lounge with fire pit and grilling stations. On warm summer days you can win against the heat with a splash in the pool or lounging on the aqua ledge. More than this, we are pet-friendly, welcoming larger breeds too, as well as offer a leash-free pet park. However, what will completely seal the deal is our unbeatable location. With fast access to I-81, I-581, and State Road 460 you can reach RPG, AJ Hunt, and Carillion Health Systems in a matter of minutes, while Kroger and Valley View Mall are equally close. Call us to learn more about our apartments in Salem, VA!
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                      Office Hours

                      • Sunday: Closed
                      • Monday - Friday: 09:00 AM - 06:00 PM
                      • Saturday: 09:00 AM - 05:00 PM
                      This community is managed by

                      Edward Rose & Sons (Indianapolis)

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                      Communities
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                      Questions & Answers (1)

                      Anonymous
                      Asked on: 03/19/2018
                      Q: What is the estimated utility bill for one person?

                      Frequently Asked

                      Based on 10 number of votes by renters, The Retreat Apartments is currently rated 3.3 out of 5 stars.
                      The Retreat Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                      The Retreat Apartments is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                      The Retreat Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                      The Retreat Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                      The Retreat Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                      The Retreat Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                      Managers have responded to 100% of their community reviews in the past year.
                      Managers have replied within 0 days to their community reviews in the past year.
                      Edward Rose & Sons (Indianapolis)
                      Cats Allowed
                      Fee: $300
                      Rent: $30
                      Restrictions: See Community Website Amenity Page for Pet Policy Details
                      Pet Limit: 2
                      Dogs Allowed
                      Fee: $300
                      Rent: $30
                      Restrictions: See Community Website Amenity Page for Pet Policy Details
                      Pet Limit: 2
                      1 Bed, 1 Bath
                      2 Beds, 1 Bath
                      2 Beds, 2 Baths
                      3 Beds, 2 Baths

                      Contact Property

                      The Retreat Apartments

                      May 2024

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                      Baths

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                      The Retreat Apartments is a 775 - 1,326 sq. ft. apartment in Roanoke in zip code 24019. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,358 - $3,098. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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