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The Retreat Apartments

6500 Grand Retreat Dr.

Roanoke, VA 24019



Resident · 2016 - 2017
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Office Staff
The previous review of this complex is much more honest than those I've seen on Google. I have lived here for 5 months now, and cannot recommend this place to anyone. While the idea of moving into a brand new apartment swayed me, especially as I was moving here site unseen from out-of-state, I have regretted signing a year lease pretty much since day one. While new, the construction is less than stellar - have had several issues with cable and phone wires, the carpet appears to be pulling up in places, you can feel the staples as well. The walls feel like painted drywall and look like it too - anything brushing up against it will leave a mark. I live on the 3rd floor and can easily hear the children living on the 1st floor through the water heater area. Pets are allowed in most areas, but some buildings are pet free, something I was not told upfront. Must go through their cable/internet/phone plan which is expensive and has gone out complex wide on several occasions. The promised clubhouse, pool, and dog park are still not available - so very expensive rent with no additional amenities like a gym. 2nd bedroom closet is not walk-in, as promised, and no additional storage areas. Mail is in unsecured mailboxes - I've received several other peoples mail, and have had mail missing from mine, found my mailbox open on several occasions, and damaged mail - wet after rain, gritty from the construction dirt which is EVERYWHERE. I'm sure once this complex is built, it will be better, but right now living in a construction zone is the pits.
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