The Summit at Roanoke
#15,842 #6 #756

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The Summit at Roanoke

4500 Franklin Road SW, Roanoke, VA 24014
(15 Reviews)
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"Me and my husvand has lived here for a year we did have one situation with a neibor but wh" ...
$938/mo

Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

2.0

Safety

1.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Summit at Roanoke Reviews

(15)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2024

2/5/2024

Hassle free, but aging and decaying structure

I lived here almost 4 years. From the time I moved in until the time I moved out I found this place to be relatively quiet until I got my second upstairs neighbor who has never had to walk softly in his entire life. This… See More>
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    kirksba

    Resident 2015 - 2017

    2/18/2017

    My husband and I moved in to a two bedroom apartment on May 2015 and will be moving this May (2017). The first year we lived here wasn't too bad. No major issues except for the insulation of the apartment. We had the option of… See More>
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      Robyn Reid

      Resident 2014

      11/10/2014

      I just moved in a last week and am already so sorry I moved here. I figured I could put up with anything for a year, but this is just horrible! The insulation is nearly nonexistent so the apartment is very, very cold all the… See More>
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        anonymous

        Resident 2013 - 2014

        10/6/2014

        I rented with the Summit from 2013 - 2014. I like my Neighbors. Staff is nice. Maintenance is below average. Pool and hot tub is average. Gym is very poor. My apartment is poor condition. Neighbors (GREAT) - I was lucky enough to have good… See More>
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          11B-is-me

          Resident 2013

          7/18/2013

          Ok been here almost two years all was good UNTILL o needed maintance seven times this Summey a/c went down mot fixed. I am now setting in an 85 degree apt, have been for five days. No word when if ever itll be fixed Im… See More>
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            anonymous

            Resident 2013

            3/1/2013

            Me and my husvand has lived here for a year we did have one situation with a neibor but when told the office they let us change apts and this apt buliding is quiet and very spacious me and my husband appricate everything the summitt… See More>
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              anonymous

              Resident 2010 - 2012

              6/19/2012

              Outdated, poorly insulated.

              I live at the Summit but will probably move soon. These apartments have no insulation. I have to run space-heaters in the winter in addition to the regular heating. In the summer, I have to run a dehumidifier daily because the A/C system does not… See More>
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                anonymous

                prospectiveVisited 2011

                4/10/2012

                Absolutely NOT

                I visited this place because it seemed pretty from the road. No. I saw the "model". The steps are rusty and the apartments are horrible. The "model" was worse than anything I lived in as a poor college student. It had a weird little room… See More>
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                  onemore11b

                  Resident 2011 - 2012

                  12/12/2012

                  I've lived at the summit over a year. two things i now know true 1) the pics of trash were clearly took on trash day. most if not all comment on how clean the complex is 2) my apartment is very well insulated on days… See More>
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                    anonymous

                    Resident 2007 - 2011

                    12/23/2011

                    Not worth the rent - too high for what you get

                    I have to say that the staff here are wonderful, however the apartments are horrible. They are spacious but they are old, outdated, not insulated, impossible to heat/cool adequately or maintain a consistent temperature throughout, there are mold issues, windows that leak cold air… See More>
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                      anonrenter926

                      Resident 2009

                      11/30/2009

                      Enjoyed living here

                      The staff here has been helpful and professional since my intial inquiry. I really appreciated their help since I moved in over a holiday weekend. All of my maintenance requests have been followed up on the same day. The aesthetics inside the apartments are nothing great;… See More>
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                        anonymous

                        prospectiveVisited 2009

                        8/3/2009

                        refusal to refund deposit

                        let me say I payed the usual application and deposit fee for an apartmant at the summit for August. however during the course of time my family got a better place and we requested for deposit refund. sad to say the manager at… See More>
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                          anonymous

                          Resident 2000 - 2009

                          2/28/2009

                          Never live anywhere but here

                          The Summit is fantastic. Everyone here is really nice and caring, unlike most apartment complexes. The apartments are spacious, clean, and comfortable. The apartment complex itself is quiet and clean ALL the time. The staff is great, they always help me no matter what. I… See More>
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                            anonymous

                            Resident 2003 - 2009

                            2/28/2009

                            ABSOLUTELY WONDERFUL

                            THE SUMMIT AT ROANOKE APARTMENTS HAS BEEN THE MOST WONDERFUL PLACE I HAVE EVER LIVED. THE VIEW IS BREATHTAKING AND THE STAFF IS VERY NICE AND TAKES VERY GOOD CARE OF ALL THE RESIDENTS HERE. I DO NOT UNDERSTAND WHY THE ABOVE REVIEW SAYING THAT… See More>
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                              anonymous

                              Resident 2008 - 2009

                              3/19/2009

                              Don't let it fool you

                              First I will start off by saying the staff is friendly and the maintenance is responsive. I do not agree with their trash removal process which is all tenants leaving it out on the front lawn area and the groundskeepers picking up on Tuesdays and… See More>

                                Features & Amenities

                                Laundry
                                • Laundry Connections in Unit
                                • Laundry On-Site
                                • Laundry in Units
                                Pets
                                • Dogs Allowed
                                  Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                  Less Info
                                  More Info
                                • Cats Allowed
                                  Deposit: Required. Rent: Required
                                  Less Info
                                  More Info
                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                Questions & Answers (1)

                                Anonymous
                                Asked on: 03/19/2018
                                Q: What is security like?

                                Frequently Asked

                                Based on 15 number of votes by renters, The Summit at Roanoke is currently rated 3.3 out of 5 stars.
                                The Summit at Roanoke is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                The Summit at Roanoke is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                The Summit at Roanoke is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                The Summit at Roanoke is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                The Summit at Roanoke is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                The Summit at Roanoke is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                Dogs Allowed
                                Deposit: Required
                                Rent: Required
                                Restrictions: Breed restrictions apply.
                                Cats Allowed
                                Deposit: Required
                                Rent: Required
                                2 Beds, 2 Baths

                                Check Availability

                                The Summit at Roanoke

                                May 2024

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                                Beds

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                                Baths

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                                The Summit at Roanoke is an apartment in Roanoke in zip code 24014. This community has a 2 Beds, 2 Baths, and is for rent for $938. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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