A few hiccups. First impression is key. There were far too many issues within my first few days of occupancy. As a resident, you expect that things will be up to par upon move in. Hopefully things go smoothly from this point on.
Manager
3/30/2020
The Residences at Springfield Station Apartments
Dear Resident, we appreciate you taking the time to share your feedback with us and are disappointed to hear we have not made the best impression. We strive to provide our residents with the best living experience and sincerely apologize if this is not what you have experienced so far. We want you to be happy and comfortable in your home, so please don't hesitate to contact us directly at (703) 313-4450 so that we can personally address any concerns you may be having. We apologize for any inconvenience and look forward to making your stay the 5-star quality you deserve.
Sincerely,
The Residences at Springfield Station Management Team