What is epIQ?
ELM
1 Bed, 1 Bath | 851 sq. ft.
$1,920 - $5,871
1 Available Unit
See Floor Plan Details
BIRCH
1 Bed, 1 Bath | 780 sq. ft.
$2,020 - $5,997
1 Available Unit
See Floor Plan Details
CHESTNUT
1 Bed, 1 Bath | 783 sq. ft.
$2,095 - $6,199
1 Available Unit
See Floor Plan Details
PINE
2 Beds, 2 Baths | 1,181 sq. ft.
$2,407 - $7,229
2 Available Units
See Floor Plan Details
HICKORY
2 Beds, 2 Baths | 1,063 sq. ft.
See Floor Plan Details
WILLOW
3 Beds, 2 Baths | 1,342 sq. ft.
$2,784 - $10,951
2 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.6
Grounds
4.5
Safety
4.4
Office Staff
4.6
Maintenance
4.7
Neighborhood
4.7
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
22
Managerās Review Engagement
Percentage of reviews responded to
90.91%
Managerās Review Reply Time
Average time to respond to reviews
8.5 days
Sort:
Updated Review
anonymous
Resident ā¢ 2022 - 2024
3/22/2024
Staff and Maintenance are Phenomenal
I have throughly enjoyed living at this community. I love how easy it is to get into contact with the staff and maintenance guys close my tickets the same day I need something. In my previous apartment experiences this is pretty unheard of. Im excitedā¦Ā See More >3/25/2024
Resident 1230991
Verified Resident ā¢ 2023 - 2024
3/1/2024
I have no complaints, t's been great. Just please stop sending me emails for these satisfaction surveys. Thank you! . Now I am filling up 200 characters ?????????????????????..
3/2/2024
Resident 1208573
Verified Resident ā¢ 2020 - 2023
12/14/2023
Apartment has terrible smell from the drains and it seems like there is no fix for it. The maintenance team members are nice but don't know how to fix much as they always end up coming back for one reason or the other
Updated Review
Resident 1087383
Verified Resident ā¢ 2020 - 2023
11/20/2023
11/21/2023
Resident 937663
Verified Resident ā¢ 2022 - 2023
11/9/2023
11/10/2023
Vanessa_u
prospective ā¢ Visited 2023
10/31/2023
Customer Service
I just moved to the area and have toured many apartments in the area. I donāt usually add reviews since I am just apartment hunting. However, I felt compelled to write one since Katelyn had shown me such wonderful care, personality and her customer serviceā¦Ā See More >10/31/2023
anonymous
Resident ā¢ 2023
10/30/2023
Resident events
Thank you for the monthly resident events! Thank you for keeping the community clean and maintenance being so quick with all the work orders that come through. My two bedroom apartment was perfect for my kids and I.
10/31/2023
Resident 1180734
Verified Resident ā¢ 2023
9/14/2023
9/15/2023
Hadley_u
prospective ā¢ Visited 2023
8/18/2023
Nice Community
Came in without an appointment today and was taken immediately by Katelyn. She seemed to be by herself but still managed to give me a great walk of the community. Even though she was busy she made time to give me all the information andā¦Ā See More >9/5/2023
Resident 1167566
Verified Resident ā¢ 2023
8/7/2023
Excellent community quite and peaceful. All maintenance issues are resolved within a responsible time. The community is well maintained by the staff. It's clean and tidy. The gym is equipped well for workouts and pool is clean at all time
8/10/2023
Updated Review
anonymous
Resident ā¢ 2020 - 2023
7/31/2023
Clean Community
I always take pride in people coming to visit my home. The property manager always makes sure the community is pristine and well maintained. They did a Yappy hour last week and my pups really enjoyed the time in the office!!
8/1/2023
anonymous
prospective ā¢ Visited 2023
7/31/2023
Helpful Staff
I came to visit without an appointment. Katelyn greeted me and made me feel so welcome. Her care and attention to detail really helped me decide where I want to live. Putting in my application tonight!
8/1/2023
anonymous
Resident ā¢ 2022 - 2023
7/23/2023
Ticks ahoy
Great place if youāre not worried about Lyme disease, because they donāt care to let ticks run rampant, especially around their drainage pond! Maintenance is usually pretty quick about stuff, but the contracted out pest control leaves you wanting more, like protection from disease-ridden Arthropods.ā¦Ā See More >8/1/2023
Updated Review
anonymous
Resident ā¢ 2023
6/26/2023
Katelyn, Katelyn, KATELYN!
The property manager is amazing. She is quick, effective and probably one of the best managers I have had during my many years of renting. You know the place will be ran well if the property manager is good. Thank you for all your help!!
6/27/2023
Resident 1152011
Verified Resident ā¢ 2022 - 2023
6/20/2023
Overall quite good. Staff is generally helpful, and management seems dedicated to keeping the community clean and nice. Maintenance issues get resolved quickly. Generally a pretty calm place to live..
6/20/2023
anonymous
Resident ā¢ 2018 - 2023
6/19/2023
Great place to live
Great place to live. Maintenance is always quick and fixes issues throughly. The front office staff is always amazingly helpful. Pricing is reasonable for the area. Thereās always enough parking especially for guests. Neighborhood is always quite.ā¦Ā See More >6/20/2023
Ursula_B497
Resident ā¢ 2022 - 2023
4/25/2023
Maintenance Team!!
This place is top notch. The maintenance guys are super friendly and they really make me feel taken care of. The office always checks in with my after my requests to make sure everything is done right. I really feel like I get my moneyāsā¦Ā See More >4/27/2023
Resident 679115
Verified Resident ā¢ 2020 - 2023
4/17/2023
Absolutely love my apartment and living at Reserve at Town Center. The leasing staff is professional and friendly. The maintenance staff is quick and thorough. I love the Peloton room and the fitness center is spacious.
4/17/2023
Resident 1128400
Verified Resident ā¢ 2022 - 2023
4/5/2023
The management is lacking. There have been numerous times that they are not able to answer a simple question. I have had packages at my door stolen. The apartment was not in the greatest condition whe. I moved in.
4/6/2023
Christian_A266
Resident ā¢ 2023
4/5/2023
Maintenance
Maintenance request was placed around 9:30pm. They arrived the very next day at 9am and fixed the issue, very respectful people, knowledgeable and efficient. Leo and John came in, fixed it, explained very well what was the cause of the issue and were on theirā¦Ā See More >4/6/2023
Updated Review
Cazembe_D
Resident ā¢ 2020 - 2023
3/28/2023
Excellent Maintenance Support
Iāve been living here since 2020. I must say the maintenance team has always been a pleasure to work with. I wanted to shout out a particular member, John. Heās always been a pleasure to work with, and heās extremely knowledgeable. John always takes theā¦Ā See More >3/28/2023
anonymous
Resident ā¢ 2019 - 2023
3/15/2023
Management is very attentive and helpful. They always follow up with me whenever I place a service request and I really love how easy it is to talk to the maintenace guys and the people in the office.
3/17/2023
anonymous
Resident ā¢ 2022 - 2023
3/15/2023
Great community with friendly neighbors and great staff. I am really enjoying the apartment home too with great amenities to go with it like a 24 hour gym. I love living here and I am so glad I chose Reserve at Town Center!
3/17/2023
Resident 1116127
Verified Resident ā¢ 2016 - 2023
2/24/2023
I have lived in this community since 2016, a very quiet community, friendly and whenever I have a problem, they solve it immediately, It has a beautiful pool that we can enjoy all summer and a spectacular gym. 100% recommended!
2/27/2023
Resident 1083097
Verified Resident ā¢ 2019 - 2022
11/8/2022
5/5/2023
Reserve at Town Center
Reserve at Town Center is a 780 - 1,342 sq. ft. apartment in Sterling in zip code 20165. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,920 - $10,951. Nearby cities include Potomac Falls, Dulles, Ashburn, Herndon, and Reston.