Review History for kj1231

Melrose Apartments


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kj1231

Resident 2014 - 2015

1/4/2016

Bugs everywhere Management rude and unprofessional you can hear your neighbors all the time regardless furnace system old and loud there is mold in the unit . Units need a facelift along with new Managers Mindy is very unprofessional and rude. They will due any and everything to avoid to giving you your full deposit back I had recite for the carpet when it was cleaned by Stanley steamer turned the recite also walked through the unit when the carpet was finished been cleaned lease was not up until December 31,2015 I was told to turn the keys in on December 30,2015 one day before. I cleaned the apartment left a paper towel holder, soap holder in the shower and 3 coat hangers in the guess bedroom and charged me 92 dollars. Also in the noticed informed me that a pink stain magically appeared on the carpet in the master bedroom the next day or days after I turned the keys in and the carpet had already been cleaned and they received a recite from the company on January 4,2016 I called and spoke with Mindy the manager who was rude, and unprofessional over the phone and I asked could I see there policy in reference to a tenant moving out she stated "NO YOU CAN NOT BECAUSE ITS OUR PROPERTY AND WE DO NOT HAVE TO SHOW YOU ANYTHING". Then she said she was not going back and forward with me over the phone and I was holding her up from doing something else and I could come and see the pictures that the office took of the apartment. I asked can you email me the photos she stated no I can not its our property and policy you can come to the office and look at them. Also they never called to at least notify you that something is wrong with the unit they never gave me the opportunity to correct anything in the unit if something was wrong then I was told you don't have to be hear it up to you. I lived in Melrose in 2013 through 2014 never had a problem always on time with my rent received my full deposit back the first time turned the keys in early. Know this I turned the keys in early carpet was cleaned by a professional company 1 day before my least is over and its to receive my refund deposit NOW its a problem. Please to whom it may concern the place is a full of it. "WOULD NOT EVER RECOMMEND MELROSE TO ANYONE THEY NEW MANAGMENT AND THEY ARE OVER PRICED. GET RID OF THE RODANTS AND BUGS FIRST REMODEL THE PLACE ". Then consider going up on the rent.

    Review 16 out of 95

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    Melrose Apartments

    March 2024

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