Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Lerner Arrowood Parc
2526 Chain Bridge Road Suite 101
Vienna, VA 22181
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Dear Resident, Thank you for this great review! We could not be happier to hear how much you love your home, community and the service level you receive from our staff. We are thrilled to hear your experience has been nothing short of wonderful and we will be sure to thank the team for such a great job! Thank you for calling Lerner Arrowood Parc your home. We look forward to many years to come! Sincerely, Lerner Management
Dear Arrowood Parc Resident, Please write us at [email protected], so we can make arrangements for an exterminator, and address the noise disturbance from the neighbor above you. Sincerely, Lerner Management
Dear Resident, Thank you for posting a thorough review of Lerner Arrowood Parc. We are happy to know that our Leasing and our Maintenance Team have provided you with excellent service. Thanks for calling Arrowood Parc home. We look forward to many years to come! Sincerely, Lerner Management
Dear Resident, Thank you for this awesome review! We couldn't be happier to hear how much you and your colleagues are enjoying the apartment home. We will be sure to send your feedback to our team. Thanks for calling Lerner Arrowood Parc home! Sincerely, Lerner Management
Dear Arrowood resident, Thank you for the positive review. We noticed that you rated noise as a community problem. We can be reached via [email protected] if you wish to confirm a location where the noise disturbance is occurring. Sincerely, Lerner Management.
Dear Naz, We are sorry that you have pest issues. If you would like for Lerner to arrange for professional extermination service, please contact us via [email protected] Sincerely, Lerner Management.
Dear Resident, We are sorry to hear that, however thank you for leaving us a review! Have a great day. Sincerely, Lerner Management
Dear Resident, Thank you for taking the time to share your thoughts. We are thrilled to hear that you are happy with the staff and the community! We work hard to make sure that all of our residents have a positive experience. Thanks for sharing your feedback and calling Lerner Arrowood Parc your home! Sincerely, Lerner Management
Dear Resident, We are happy to have you as a resident! We will be sure to thank our staff and our maintenance for providing you with excellent customer service. Thanks for calling Lerner Arrowood Parc home. We look forward to many years to come! Sincerely, Lerner Management
Dear Resident, Thank you for your review. We are very sorry to hear about your experience with us. Please know that our goal is to always exceed your expectations and that cleanliness, maintenance, and community upkeep are some of the main areas of focus and concern of our leasing office. We would be very interested in getting more information from you regarding any concerns with the community you may have, and with things not getting fixed properly. Please contact your Property Manager directly at [email protected] We look forward to hearing back from you in order to best address your concerns and to ensure that your experience at our community is nothing short of extraordinary. Thanks again for sharing your feedback. Sincerely, Lerner Management
Dear Resident, Thank you for the positive review! Welcome to the Lerner Arrowood Parc community! We will be sure to share your feedback about with the team. We look forward to seeing your updated feedback about the community. Sincerely, Lerner Management
Dear Resident, Thank you for this 5-star review! We are thrilled to hear of your wonderful experience! We could not be more proud of our team for exceeding your expectations and making you feel right at home! We sincerely thank you for taking the time to rate us. We look forward to many years to come! Sincerely, Lerner Management
Dear Resident, The entire team here at Arrowood Parc would like to say thank you for your feedback! We are fortunate to have such a dynamic community and are honored to serve our residents. Thank for calling Lerner Arrowood Parc your home. We look forward to many years to come! Sincerely, Lerner Management
Dear Resident, Thank you for taking the time to share your thoughts. We are thrilled to hear that you are happy with the staff and the community! We work hard to make sure that all of our residents have a positive experience. Thanks for sharing your feedback and calling Lerner Arrowood Parc your home! Sincerely, Lerner Management
Dear Resident, Thanks for the positive review! We have to admit; we were very excited to offer trash concierge to our residents! Thank you for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Dear resident, We're glad to hear about your positive experience so far! Thanks for calling Arrowood Parc your home! Sincerely, Lerner Management
Dear Arrowood Parc resident, Thank you for reviewing our community. Your review will be shared with our management team. You are welcome to contact us directly via [email protected] Sincerely, Lerner Management.
Dear Resident, We apologize this has been your experience. Your feedback is crucial in improving our resident experience going forward and we sincerely appreciate it. Thanks again for taking the time to leave your feedback. Sincerely, Lerner Management.
Dear Resident, Thank you for taking the time to let us know how we're doing. We're happy to know that you're enjoying your time here at Lerner Arrowood Parc and that you've received 5-star service from our team. We look forward to continuing to exceed your expectations! Sincerely, Lerner Management
Dear Resident, Thank you for the positive review! We are happy to hear that you like your apartment home and community overall! We will be sure to thank Gabriela for providing you with excellent service as well. Thanks for calling Lerner Arrowood Parc home! Sincerely, Lerner Management
Dear Resident, Thank you for your review. We are very sorry to hear about your experience with us. Please know that our goal is to always exceed your expectations and that cleanliness, maintenance, and community upkeep are some of the main areas of focus and concern of our leasing office. We would be very interested in getting more information from you regarding the pest control, and with things not getting taken care of properly. Please contact your Property Manager directly as [email protected] We look forward to hearing back from you in order to best address your concerns and to ensure that your experience at our community is nothing short of extraordinary. Thanks again for sharing your feedback. Sincerely, Lerner Management
Dear Resident, We are so thrilled to hear of your wonderful experience with us! Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank our staff for providing you with exceptional service. Welcome to the Lerner Arrowood Parc community! Sincerely, Lerner Management
Dear Resident, Thank you for taking the time to rate us. We apologize this has been your experience. We do take pride in our community and we will be sure to share your feedback with our team. Thanks for calling Lerner Arrowood Parc home! Sincerely, Lerner Management.
Dear Resident, Thank you for taking the time to share your thoughts. We are thrilled to hear that you are happy with the staff and the community! We work hard to make sure that all of our residents have a positive experience. Thanks for sharing your feedback and calling Lerner Arrowood Parc your home! Sincerely, Lerner Management
Dear Arrowood Parc resident, We are sorry that our community has not met your expectations. You are welcome to contact us directly via [email protected] if you would like to review any specific complaints regarding your apartment home or services. Sincerely, Lerner Management.
N/A
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Arrowood Parc features modern apartment homes with various floor plans to choose from, plus we are set apart from the rest in features and amenities in many ways! Conveniently located in Historic Vienna off of Chain Bridge Road and just minutes from the Vienna Metro Station, Route 50, I-66 and the Capital Beltway. Close to unlimited options for dining, entertainment and shopping in Tysons Corner, Fairfax Corner, Fair Oaks, downtown Fairfax and the surrounding Washington, D.C. area. Nearby are George Mason University and the Oak Marr Recreational Center and Golf Course. We have some of the largest eat-in kitchens in the area and we include gas utilities for cooking and heat in the rent! Walk to nearby shopping centers with Whole Foods and Giant or bike the W&OD Trail. Not only do we allow pets, but our pet fees are among the lowest around. Love to live, love Arrowood Parc!
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Contact Property
Lerner Arrowood Parc
2526 Chain Bridge Road Suite 101
Vienna, VA 22181