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j.spaulding87
Prospective Resident · 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2015
DO NOT RENT FROM THIS COMPLEX!!!!!! My first appartment here was a 1 bedroom and i had no problems except that the laundry room was a joke 1 washer and dryer for the whole building..... the staff was friendly and tried to get the community involved with each other. triva night and happy hours etc. Well I recently moved into a 2 bedroom with a den, it also has washer\dryer unit that does not work and they do not have the correct manual to use it.. I could not move in on time because the place was disgusting food on cabnets, tub broken, sliding door not closing, holes in walls and ceilings the list goes on. They then charged me extra fees and double billed me on two separate bills that already been paid. They also ask for a (deposit) witch is they're way of stealing your money because you cant see the place before putting down your money. They call it a holding fee and you have less than 48 hours to say no before they sucker someone else in. I have not been able to speak with the property's management because SHE keeps disappearing to do other things knowing full and well that people here need to speak with her about things going wrong. Since i have been living here staff has been replaced multiple times and maintenance has been as well. So you really dont know who is doing what to your place. Sometimes maintenance just walks right in no call no knock. Its crazy! I do not recommend this place to anyone and i have reported them to the BBB in hipes that they will help fix or shut down this property and let someone else handle it. DO NOT RENT FROM THIS COMPLEX!!!!!
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Banbury Lake Village

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