Chapel Lake Apartments

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Chapel Lake Apartments

500 Chapel Lake Drive, Virginia Beach, VA 23454
(142 Reviews)
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"It has been a good experience. We are helped quickly when needed and otherwise are able to" ...
$1,114 - $1,750/mo

Reviews

(142)

3 rating

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142 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Jahmez_Sayz

Resident 2021

7/8/2021

We are new renters, and are very pleased with the very smooth and easy process . Bailey was just a phone call a way the whole the whole time & went above & beyond for all of our needs and questions. We love it here already as well, nice and quiet. Thank you again and again! Lisa & Jordan

    Manager

    7/13/2021

    Chapel Lake Apartments
    Hi Jahmez, thank you for reviewing our community as a new resident! It is our honor and privilege to provide you and your family with a high-quality home alongside top-notch service and amenities. Bailey will be thrilled to know that she left such a great impression on you. If you need anything going forward, please do not hesitate to let us know.
    Review Author Icon

    Resident 608175

    Verified Resident 2017 - 2019

    2/25/2019

    Nice community, friendly and efficient maintenance crew, competent and professional management. I appreciate the value of my unit and enjoy a very comfortable lifestyle here. I lease a two-bedroom apartment which is spacious enough to breathe but quaint enough to be cozy and easily managed. The jet noise can be a bit of an annoyance, but the jets are mostly active in the middle of the day when many people are at work. Overall, I am very satisfied with my home here.

      Manager

      3/7/2019

      Chapel Lake Apartments
      Thank you for choosing us as your home and for taking the time to share your opinion with our future residents. Your review means the world to the whole team, so thank you! Feel free to stop by the office and grab a cup of coffee and say hi! If you need to reach us call 757.428.4289 or email the community at chapellake@thebreedencompany.comwww.livechapellake.com
      Review Author Icon

      Resident 597473

      Verified Resident 2014 - 2019

      1/27/2019

      I have been living here for four years and I have been very happy. The office employees are very helpful and the maintenance team goes above and beyond. The only negative thing I have to say is that some tenants do not pick up after their dogs. I have three dogs myself do I know how easy it is to clean up after my dogs, otherwise I love my home

        Manager

        2/1/2019

        Chapel Lake Apartments
        We appreciate you taking the time to share a review, especially one as flattering as this one! We love knowing were succeeding at our goal of demonstrating excellence in everything we do, so your kind words on our helpful office and maintenance teams as well as your quality home is very encouraging! We do apologize for the issues you've been having with pets; please visit the office or give us a call, as we'd love to help as soon as possible.
        Review Author Icon

        Resident 597471

        Verified Resident 2016 - 2019

        1/27/2019

        It has been a great place to live. Staff has been very responsive to any problem with the unit. It is a quiet neighborhood and I have always felt very safe here. Heating and cooling bills are always reasonable because it is well insulated.

          Manager

          2/1/2019

          Chapel Lake Apartments
          Our team takes immense pride in the prompt, courteous service we provide, and your review is a major endorsement of our efforts to go above and beyond to ensure our residents are happy and comfortable at all times! Thank you for your kind words on our peaceful atmosphere and quality homes as well. Please dont hesitate to call or visit the office if there's anything you need.
          Review Author Icon

          Resident 593451

          Verified Resident 2018 - 2019

          1/16/2019

          Overall great space and attentive management. Problems with snakes in the summer and some pest issues with roaches but I believe this is a new Tentant issue as it wasn??™t an issue until recently but management has started treatment.

            Manager

            1/18/2019

            Chapel Lake Apartments
            We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! Let us know what we can do to keep you happy! Please contact us if you are having any pest issues so we can stay on top of everything. Our management office is open Monday-Friday 9:30-5:30. Phone: 757.428.4289 email address:Chapellake@thebreedencompany.com https://www.livechapellake.com/
            Review Author Icon

            Resident 583685

            Verified Resident 2018

            12/15/2018

            Very good experience. Property is quiet, clean, and comfortable. Neighbors are friendly, has decent amenities. Good parking, great location. Staff if great. Maintenance responds promptly and handles requests in a timely matter.

              Manager

              12/18/2018

              Chapel Lake Apartments
              We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! Let us know what we can do to keep you happy! Our management office is open Monday-Friday 9:30-5:30. Phone: 757.428.4289 email address: chapellake@thebreedencompany.com.
              Review Author Icon

              Resident 582692

              Verified Resident 2018

              12/12/2018

              So far, so good. Friendly staff, extremely responsive. People go beyond to make sure things get taken care of. my only frustration is that the railing in the pool was loose all summer...I hope it is fixed before the 2019 season.

                Manager

                12/18/2018

                Chapel Lake Apartments
                We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. I am working on the pool railing for next year so thank you for mentioning that. If we can do anything please contact our management office. 757.428.4289 or email us at chapellake@thebreedencompany.com.
                Review Author Icon

                Resident 571074

                Verified Resident 2018

                11/14/2018

                The complex is very quiet and peaceful. Neighbors are friendly. We have never had a problem with loud or obnoxious people. Maintenance is very helpful. We had a complaint once and the problem was fixed in less that 24 hours.

                  Manager

                  11/19/2018

                  Chapel Lake Apartments
                  Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Chapel Lake Apartments your home! Please let us know if there is anything you need to continue to love your home! 757.428.4289, chapellake@thebreedencompany.com
                  Review Author Icon

                  Resident 571063

                  Verified Resident 2017 - 2018

                  11/14/2018

                  I have lived at Chapel Lake for about a year and a half. I have no complaints about where I live. Most staff is friendly. And all maintenance people are wonderful to. Yes I would recommend to a friend, as I did a couple weeks ago. I have friends moveing in this week!

                    Manager

                    11/19/2018

                    Chapel Lake Apartments
                    We are so proud of Chapel Lake Apartments and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Friday 9:30-5:30. Call 757.428.4289 or email chapellake@thebreedencompany.com...we're here for you! Share with us who you referred too!
                    Review Author Icon

                    Resident 571023

                    Verified Resident 2018

                    11/14/2018

                    It has been a good experience. We are helped quickly when needed and otherwise are able to keep to ourselves. The lawns are well kept and the maintenance workers are friendly and prompt. The rear area gets covered in leaves, but that is hardly the fault of the complex.

                      Manager

                      11/19/2018

                      Chapel Lake Apartments
                      Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.428.4289 chapellake@thebreedencompany.com
                      Review Author Icon

                      Resident 558255

                      Verified Resident 2016 - 2018

                      10/17/2018

                      Very good never had any problems. Manager are great people are great just that dont understand why that the rent has to go up every time i renew my least. Love the activities that they have. The pool is good but a little small, but manageable. The grass stays cut and niebors are cool.

                        Manager

                        10/19/2018

                        Chapel Lake Apartments
                        Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Chapel Lake your home! Please let us know if there is anything you need to continue to love your home! 757.428.4289 or chapellake@thebreedencompany.com
                        Review Author Icon

                        Resident 557696

                        Verified Resident 2017 - 2018

                        10/16/2018

                        I had some issues in the beginning but they got worked out and living here has been nice...I just wish that the residents would pick up their dog poop..I almost stepped in some a couple of times...I have noticed some kids throwing rocks..that needs to be addressed...no one wants wake up to a Cracked windsheild..and the main thing that bothers me is this back in August...a little girl was running across the parking lot and almost got hit but the driver was driving to fast coming around thd curve and the little girl didnt see him...i meant to come to thd office and report it but it totally slipped my mind..These residents really need to watch their speed limit in the parking lots..

                          Manager

                          10/19/2018

                          Chapel Lake Apartments
                          Thank you for bringing this matter to our attention. We would personally like to discuss this situation and see if we can address with the residents. Please send your contact information to theresaw@thebreedencompany.com and I can contact you at your convenience. Your feedback is greatly appreciated.
                          Review Author Icon

                          Resident 530506

                          Verified Resident 2018

                          8/21/2018

                          I live in the one bdrm apartment and its more than enough for me. Darrell is was great with alot of the long distance assistance. Quiet area, slightly thin walls, bright common area (love this), designated parking, no W/D hookup in all apartments, very pet friendly.

                            Manager

                            10/12/2018

                            Chapel Lake Apartments
                            Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757-428-4289 community email chapellake@thebreedencompany.com
                            Review Author Icon

                            Resident 512105

                            Verified Resident 2017 - 2018

                            7/11/2018

                            My experience has been nothing short of amazing. Everyone is very friendly. The staff is very helpful. The maintenance staff is very fast and get the job done. I am very pleased with Chapel Lake Drive Apartments.

                              Manager

                              7/13/2018

                              Chapel Lake Apartments
                              What's better than a satisfied resident? A satisfied resident who writes a review! Seriously, this review made our day! Thank you so much for sharing your positive feelings about your home. If you need us, please reach out! Our office is open Monday-Friday 9:30-5:30. You can reach us at 757.428.4289 or community email address chapellake@thebreedencompany.com
                              Review Author Icon

                              Resident 497398

                              Verified Resident 2014 - 2018

                              6/7/2018

                              I have been living here for four years and I love the feeling of being part of a family.cxxxxxxxxccccccccccccccccccccccccccccccccccccccccccc

                                Manager

                                6/8/2018

                                Chapel Lake Apartments
                                What's better than a satisfied resident? A satisfied resident who writes a review! Seriously, this review made our day! Thank you so much for sharing your positive feelings about your home. If you need us, please reach out! Our office is open Monday-Friday 9:30-5:30. You can reach us at 757.428.4289 or community email chapellake@thebreedencompany.com.
                                Review Author Icon

                                laura.bullock226@gmail.com

                                Resident 2017 - 2018

                                5/29/2018

                                The worst apartment I have ever rented. It was filthy whenever we moved into it. When we moved out they charged us over $1,000 to replace carpeting that was filthy when we moved in and for blinds that were broken when we moved in. We had packages stolen from our doorstep numerous times. Our neighbors partied all night. The appliances were constantly needing serviced. They don't shovel or plow when it snows. TOTAL SLUM!

                                  Manager

                                  5/31/2018

                                  Chapel Lake Apartments
                                  Goodness! We are so sorry that you did not enjoy your experience at our community - we pride ourselves on providing a positive experience for everyone. It seems you have concerns about our fees and charges, I would be more than happy to review them with you to assuage any feelings of uncertainty. I wish that I had the opportunity to hear your concerns and be able to correct them prior to you leaving us. I would be happy to speak with you at your convenience by phone 757.428.4289 or you can email me at theresaw@thebreedencompany.com.
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                                  Oldlady2018

                                  Resident 2017 - 2018

                                  4/19/2018

                                  I cannot wait to leave here, roaches, and more huge roach problem, they have come to spray for the bugs but it does help, I keep things very clean and huge roach still come in ... also they charge a lot for water and sewage and garbage that if I would have known that I would have got a better place, also they raise your rent every time you redo your lease. Paper thin walls and old building. Also not very well insulated so expect a high electric bill in cold months. I hope this helps someone if they are wondering what it's really like to live here at chapel. Only positive thing is Maintanance workers are great here but that's it, not worth it when u deal with bugs , etc. , I don't recommend rentals here.

                                    Manager

                                    4/20/2018

                                    Chapel Lake Apartments
                                    Please give us the opportunity to address your concerns. We ask that you contact us, as your review is anonymous so we cannot reach out to you. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open Monday-Friday from 9:30-5:30, our phone number is 757.428.4289, and you can contact the management team directly at community email address chapellake@thebreedencompany.com.
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                                    Resident 477711

                                    Verified Resident 2016 - 2018

                                    4/18/2018

                                    Great quiet the only problem is they keep raising the rent which is not good. Had a few bad neighbors but staff is greatlive the pool. Web sight always down so always hard to pay rent online we have birds in the front of my building but they have babies so really cant bother them

                                      Manager

                                      4/19/2018

                                      Chapel Lake Apartments
                                      We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us Monday-Friday 9:30-5:30, at 757-428-4289 or email us at community email chapellake@thebreedencompany.com.
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                                      Resident 477266

                                      Verified Resident 2017 - 2018

                                      4/17/2018

                                      It's been ok for the most part..like I stated before. The noise levels are my biggest complaints...I don't have a problem with people playing music the the problem is the BASS in the system it's very loud and annoying especially when it's been play all day and night up until close to midnite....I just moved from a community with the same issues but worse and now I am experiencing this again..so yes I am very annoyed and frustrated

                                        Manager

                                        4/18/2018

                                        Chapel Lake Apartments
                                        Every resident is important and we are sincerely sorry that you have experienced a problem. We would love to schedule a meeting to document and address your issues and concerns. We look forward to hearing from you and working to resolve your issues. Your review is anonymous so we need you to contact us. Our office is open Monday-Friday from 9:30-5:30, our phone number is 757.428.4289, and you can contact the management team directly at community email address chapellake@thebreedencompany.com.
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                                        Resident 475950

                                        Verified Resident 2017 - 2018

                                        4/13/2018

                                        Treat your residents equal and make all residents abide by the rules instead of just some of them following up on your employee to make sure that they are being professional at all time maintaining the parking lot and assure that all non running vehicles are moved

                                          Manager

                                          4/15/2018

                                          Chapel Lake Apartments
                                          Every resident is important and we are sincerely sorry if you have experienced a problem. We would love to schedule a meeting to document and address your issues and concerns. We look forward to hearing from you and working to resolve your issues. Your review is anonymous so we need you to contact us. Our office is open Monday-Friday from 9:30-5:30, our phone number is 757.428.4289, and you can contact the management team directly at community theresaw@thebreedencompany.com.
                                          Review Author Icon

                                          toriacool1

                                          Resident 2017 - 2018

                                          4/3/2018

                                          **Military members read before renting here** I posted a review shortly after moving in 8 months ago. I have left that review up to be fair. Fast forward to now. My husband received PCS orders with a report date for May. I went into the rental office to give my notice which was 37 days in advance. I was told we had to still pay for the entire month of May. At move-in, I was told a 30-day notice was sufficient, nobody clarified it had to be a FULL calendar month! The wording in the rental agreement pertaining to military lease termination is vague and confusing. I was told by a lady who I will refer to as, "-----------", if I gave notice on April 1st I would've been okay. April 1st, was Easter, and it was a Sunday. The rental office is closed on Sundays. So, of course "-----------" says despite being two days late with the notice we still have to pay for May. I could have gotten over this because in all fairness it's my fault for not getting clarification in the beginning. However, "-----------" was RUDE. This same person was rude to me on another occasion.… See More>
                                            Manager

                                            4/6/2018

                                            Chapel Lake Apartments
                                            Goodness! We are so sorry that you are not enjoying your experience at our community - we pride ourselves on providing a positive experience for everyone. It seems you have concerns about the military SCRA and our fees and charges - while they are all delineated in our lease, I would be more than happy to review them with you to assuage any feelings of uncertainty. As for pest control, we have a standing contract and additional as-needed on-call service should an emergency arise. I would be happy to speak with you further on any concerns you have, so please reach out to me at theresaw@thebreedencompany.com or 757-428-4289 M-F 9:30-5:30.
                                            Review Author Icon

                                            Resident 461582

                                            Verified Resident 2015 - 2018

                                            3/7/2018

                                            Experience has been very good from the office staff to maintenance. Neighbors are friendly. The only negative is the jet noise from Oceana which can be a definite nuisance at times. The noise level is disclosed at lease signing so you do know what to expect.

                                              Manager

                                              3/8/2018

                                              Chapel Lake Apartments
                                              We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! Let us know what we can do to keep you happy! Our management office is open Monday-Friday 9:30-5:30. Phone: 757.428.4289 email address: chapellake@thebreedencompany.com.
                                              Review Author Icon

                                              LaLa117

                                              Resident 2018

                                              2/28/2018

                                              Tanisha gives the best customer service I have ever experienced in life & I have dealt with many people throughout my decades of life. Tanisha is polite, professional, knowledgeable, and goes the extra mile! Also the apartments at Chapel Lake are really nice! When you move in they are clean and painted unlike some other places in the Hampton Roads area on move-in day. If you are a decent person who wants a nice decent place to live, Chapel Lake Apartments is the place to be. Apartments are nice as well as affordable and you will be treated like a human being by staff as one should be. Thanks again Tanisha for doing an extraordinary job and going the extra mile. I also met Daryl who is extremely professional and knowledgeable as well. He takes his time to go over questions and is extremely precise also. I’ve never seen an apartment community with “real” decent, tactful people working there until I stumbled upon Chapel Lake Apts. I was compelled to write a review because of the superb treatment I received along with the really nice apartment!! Who ever was in charge of hiring these two aforementioned people, you must be… See More>
                                                Manager

                                                3/1/2018

                                                Chapel Lake Apartments
                                                We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! We Love Tanishia and Darrell and are happy that you felt well taken care of by them. Let us know what we can do to keep you happy! Our management office is open Monday-Friday 9:30-5:30. Phone: 757.428.4289 email address: chapellake@thebreedencompany.com. http://www.thebreedencompany.com/live/detail.php?id=22
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                                                Resident 452678

                                                Verified Resident 2016 - 2018

                                                2/12/2018

                                                The staff is wonderful. In fact my family and I left for a while and went to another community. When my lease was about up I came into the office looked at the staff who still remembered us and asked if we could come home. And here we are again.

                                                  Manager

                                                  2/13/2018

                                                  Chapel Lake Apartments
                                                  We are so proud of Chapel Lake and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Friday 9:30-5:30. Call 757.428.4289 or email chapellake@thebreedencompany.com, we're here for you!
                                                  Review Author Icon

                                                  Resident 442325

                                                  Verified Resident 2017 - 2018

                                                  1/18/2018

                                                  Everyone from the management is so nice friendly and helpful. There are always available and very knowledgeable. The management office made a very stressful situation a breeze. They check to make sure everything is ok. They really make you feel welcome.

                                                    Manager

                                                    1/18/2018

                                                    Chapel Lake Apartments
                                                    What's better than a satisfied resident? A satisfied resident who writes a review! Seriously, this review made our day! Thank you so much for sharing your positive feelings about your home. If you need us, please reach 757.428.4289 or chapellake@thebreedencompany.com. http://www.thebreedencompany.com/live/detail.php?id=22

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom One Bathroom

                                                    1 Bed, 1 Bath

                                                    $1,114 - $1,139

                                                    See Floor Plan Details

                                                    One Bedroom One Bathroom Deluxe

                                                    1 Bed, 1 Bath

                                                    $1,335 - $1,385

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom One Bathroom

                                                    2 Beds, 1 Bath

                                                    $1,410 - $1,450

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

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                                                    Number of reviews in the past 365 days

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                                                    Manager’s Review Engagement

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                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Fee: $400. Rent: $35. Restrictions: Most dog breeds are welcome, excluding only those with typical aggressive tendencies (service animals are an exception). Please call for breed restrictions.. Pet Limit: 3. Comments: 3 Pet Max - Allow up to three pets in all apartments.$35.00 monthly pet rent for one pet, $10.00 additional for second, and $10.00 additional for a third. A recent veterinarian record is required showing that all Immunizations are up to date.
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                                                    Other
                                                    • 24-hour management availability
                                                    • Business Center
                                                    • Clubhouse
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Storage Space
                                                    • Sundeck
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                                                    Leasing

                                                    Welcome Home to Chapel Lake Apartments, a residential community featuring 1-, 2- and 3-bedroom apartments in Virginia Beach, VA. Spacious apartment layouts and community amenities, along with exceptional service and an ideal location within close distance to shopping, dining and entertainment options, make Chapel Lake Apartments the community to live.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:30 AM - 05:30 PM
                                                    This community is managed by

                                                    The Breeden Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    The Breeden Company
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Fee: $400
                                                    Rent: $35
                                                    Restrictions: Most dog breeds are welcome, excluding only those with typical aggressive tendencies (service animals are an exception). Please call for breed restrictions.
                                                    Pet Limit: 3
                                                    Comments: 3 Pet Max - Allow up to three pets in all apartments.$35.00 monthly pet rent for one pet, $10.00 additional for second, and $10.00 additional for a third. A recent veterinarian record is required showing that all Immunizations are up to date.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Chapel Lake Apartments

                                                    July 2024

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                                                    Chapel Lake Apartments is an apartment in Virginia Beach in zip code 23454. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,114 - $1,750. Nearby cities include Norfolk, Chesapeake, Portsmouth, Hampton, and Suffolk.

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