Royal Point Apartments
#2,441 #17 #181

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Royal Point Apartments

1749 Lacrosse Drive, Virginia Beach, VA 23464
(148 Reviews & Surveys)
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"I love living in this community. Everyone here is nice and very friendly. They are always " ...
$1,390 - $1,807/mo

Move-In Specials (3)

Move in with-in 72 hours of your tour and get $750 OFF!

$1000 Off of your move-in for ONE HOME IN PARTICULAR!

$250 Credit toward move-in for all Preferred Employers (Ask about our Preferred Employer List)

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Floor Plans & Pricing

1 Bedroom

Reign

1 Bed, 1 Bath | 680 sq. ft.

$1,403 - $1,547

3 Available Units

See Floor Plan Details

Regency

1 Bed, 1 Bath | 720 sq. ft.

$1,458 - $1,803

3 Available Units

See Floor Plan Details

Regal

1 Bed, 1 Bath | 680 sq. ft.

$1,390 - $1,668

2 Available Units

See Floor Plan Details

2 Bedrooms

Court

2 Beds, 2 Baths | 880 sq. ft.

$1,700

2 Available Units

See Floor Plan Details

Crown

2 Beds, 2 Baths | 1,130 sq. ft.

$1,807

2 Available Units

See Floor Plan Details

Majesty

2 Beds, 1.5 Baths | 1,100 sq. ft.

$1,737

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.6

Safety

4.6

Office Staff

4.8

Maintenance

4.9

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

13

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.85 days

View Community Timeline
View Community Timeline

Royal Point Apartments Reviews

(52)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1233785

Verified Resident 2020 - 2024

5/5/2024

I love living in this community. Everyone here is nice and very friendly. They are always here to help when you need them. And very friendly to my little dog Gizmo. He likes when maintenance comes around.

    Manager

    5/8/2024

    Royal Point Apartments
    It makes us happy to hear that you and your furry friend, Gizmo, love your home! Thank you as well for giving our helpful, friendly team a shout-out.
    Review Author Icon

    Resident 1244914

    Verified ProspectVisited 2024

    4/16/2024

    Wonderful place, welcoming staff and beautiful apartment community ??. We we helped with utmost care and still to this day can't believe how wonderful this place is. We plan on being here for years yet to come.

      Manager

      4/20/2024

      Royal Point Apartments
      We are humbled by your praise for our dedicated team and what an impact they have had on your overall experience. We cannot wait to share your compliments with them, and if there is anything we can do for you, please do not hesitate to let us know. Thank you so much for the lovely review!
      Review Author Icon

      Resident 1232353

      Verified Resident 2023 - 2024

      3/6/2024

      I like the management of this place, and they have always been very kind to me. I am less impressed with the attitudes of some of the maintenance team. My apartment is fine and I'm grateful to have one, even if I can't really afford… See More>
        Manager

        3/18/2024

        Royal Point Apartments
        We appreciate your feedback. While we are pleased to hear our management team has provided such kind and professional service, we are sorry if this has not been a consistent experience. We do want to make sure that any unresolved maintenance concerns are fully addressed and ask that you come by the office or email us at royalpointeapts-pm@pegasusresidential.com for assistance. Thank you.
        Review Author Icon

        Resident 1231798

        Verified Resident 2021 - 2024

        3/4/2024

        I was moving from another state (CT), when I arrived to sign my lease, everyone was so nice and helpful. When I arrived to my apartment, there was a welcome note with a gift. I knew at that moment I was at home… See More>
          Manager

          3/8/2024

          Royal Point Apartments
          Welcome, and thank you for choosing us as your new home! We are so happy you are here, and to hear our team was nice and helpful. If you have any questions that arise as you settle in, please be sure to let us know.

          Updated Review

          Review Author Icon

          Resident 1202021

          Verified Resident 2009 - 2024

          1/25/2024

          We have enjoyed living at Royal Pointe Apartments. The community here is quite and the neighbors are respectful. Staff is very friendly and helpful. The apartment is close to the interstate and there are a lot of stores close by.

            Manager

            1/29/2024

            Royal Point Apartments
            Thank you for highlighting all that you enjoy about living in our community. We are so glad you find your neighbors respectful and our team helpful, and if you need any assistance, please do not hesitate to let us know. We appreciate your 5-star support!
            Review Author Icon

            Resident 1206098

            Verified Resident 2020 - 2023

            12/7/2023

            Nice community. Upgrades happening regularly. First couple years were bumpy but things have improved since. Friendly staff. Pet potty areas and bags provided to pick up after them. Assigned parking is nice and we have quite a few visitor spots.

              Manager

              12/13/2023

              Royal Point Apartments
              Thank you for acknowledging the upgrades we've made to our community. We are a work in progress and appreciate your patience and understanding as we make improvements. For assistance with any concerns, please visit the office or email us at royalpointeapts-pm@pegasusresidential.com.
              Review Author Icon

              Resident 1201997

              Verified Resident 2015 - 2023

              11/23/2023

              This has been a great place to call home the time I have been here. I submitted the work order for my garbage disposal not working correctly and the same day they staff came and completed the job. The garbage disposal is now working. I… See More>
                Manager

                11/28/2023

                Royal Point Apartments
                We certainly appreciate your suggestion to notify our residents of our presence as it is something we can work on to improve our service. It is always good to know our team responded quickly to your maintenance request and that your disposal is up and running. If you have additional insights to share, please come by the office or email us at royalpointeapts-pm@pegasusresidential.com. Thank you for the 5-star review!
                Review Author Icon

                Resident 1194455

                Verified ProspectVisited 2023

                10/30/2023

                Pleasant and Britney was very helpful. The community appears to be safe and quiet. The apartments are the right size with several different size selections available to be chosen. My wife and I have been complete satisfied with the experience.

                  Manager

                  11/3/2023

                  Royal Point Apartments
                  Thank you for your interest in our community and for sharing your complete satisfaction with us! We are so glad we made such a great impression with Britney's service and the homes we offer and encourage you to reach out to us at royalpointeapts-pm@pegasusresidential.com if you have any more questions.
                  Review Author Icon

                  Resident 1189090

                  Verified Resident 2019 - 2023

                  10/16/2023

                  I really enjoy living here. The neighbors are friendly; when packages are delivered they are on your porch undisturbed. I feel safe living here. The management team is kind and generous. I can go on and on, but I won't, you will have… See More>
                    Manager

                    10/20/2023

                    Royal Point Apartments
                    It brings us joy to know you are thriving in your beautiful home, and we are so grateful to have our courtesy and thoughtful attention to our community recognized. Thank you for noticing when our team goes above and beyond. We appreciate you!
                    Review Author Icon

                    Resident 1188300

                    Verified Resident 2023

                    10/9/2023

                    I am so happy with my decision to move into this townhouse community. The staff is incredibly friendly and professional, and they have made me feel right at home since the very beginning. The community is quiet and peaceful, and I feel like I have… See More>
                      Manager

                      10/13/2023

                      Royal Point Apartments
                      Woohoo! It is exciting to know you are enjoying your new townhome and our community. You have gotten only a tiny taste of the quality of service we offer, and we cannot wait to continue to show you how much we care. Welcome home!
                      Review Author Icon

                      Resident 1187185

                      Verified Resident 2023

                      10/5/2023

                      New management is awesome. Mrs.K assist me with an issue and was kind enough to take time out of her day and resolve my issue. I really appreciate her kindness in caring about my concerns. I really needed a patio but was not blessed with… See More>
                        Manager

                        10/10/2023

                        Royal Point Apartments
                        We are truly delighted to hear how helpful and kind Mrs. K was while assisting with your concern and how assigned parking makes things a little easier for you. If there is anything we can help you with, please contact the office. Our door is always open!
                        Review Author Icon

                        Resident 1176987

                        Verified Resident 2020 - 2023

                        9/4/2023

                        Other than most recently having 3 different management companies, this complex is friendly and safe. Because of the changes, we have been "lost in the shuffle" and hope the confusion is soon resolved.… See More>
                          Manager

                          9/8/2023

                          Royal Point Apartments
                          Thank you for sharing your thoughts with us. We work hard to make our community a great place to live and want to make sure any confusion has been resolved. To share your specific concerns with us, please stop by the office or email us at royalpointeapts-pm@pegasusresidential.com. We look forward to hearing from you soon.
                          Review Author Icon

                          Resident 1171390

                          Verified Resident 2023

                          8/18/2023

                          Great experience, Lessing Agent was helpful and kind. The rental office was clean and inviting! My unit was nice and clean when I walked in. So glad I chose this community. Close to just about anything.

                            Manager

                            8/22/2023

                            Royal Point Apartments
                            Welcome home! Thank you for choosing our community as your home and for sharing how much you enjoyed your leasing experience with our team. If there's anything we can do to make things even better, please be sure to let us know at royalpointeapts-pm@pegasusresidential.com.
                            Review Author Icon

                            anonymous

                            Resident 2022 - 2023

                            5/17/2023

                            New Landlords are Terrible

                            READ RECENT REVIEWS OLD REVIEWS ARE FOR PREVIOUS MANAGEMENT I'll start by saying that the previous landlords were fantastic. Extremely reasonable, treated tenants like humans, put out nice little newsletters monthly, sent birthday cards, etc. The maintenance staff were the most friendly and helpful people… See More>
                              Review Author Icon

                              anonymous

                              Resident 2022 - 2023

                              4/12/2023

                              avoid

                              Last property managers were amazing, they were considerate and kept the grounds super clean; we had them for about two months and then ownership switched around Nov 2022 and this place went downhill. Property management now sucks. It's impossible to get in contact with the… See More>
                                Review Author Icon

                                anonymous

                                Resident 2015 - 2017

                                6/1/2017

                                Great place if you like loud kids running around and screaming outside all the time and loud neighbors. Place floods terribly during any kind of rain storm. The staff was very friendly and helpful whenever needed.

                                  Review Author Icon

                                  anonymous

                                  Resident 2015 - 2017

                                  1/24/2017

                                  I moved in here straight from deployment. They were one of the only apartment complexes to respond to my emails. Due to needing a place right away I moved here. When I viewed the apartment it was quiet, they accepted pets and I didn't mind… See More>
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2016

                                    4/26/2016

                                    Once my boyfriend and I were approved and have not heard from the leasing staff we have stressed numerous times how we had a short timeframe to get an apartment due to having to put our 60 day notice in at our current apartments. I… See More>
                                      Review Author Icon

                                      anonymous

                                      Resident 2013 - 2014

                                      7/15/2014

                                      Want to get burglarized? Or maybe you love never getting a good nights sleep because of inconsiderate neighbors and their loud cars? Then Royal Pointe Apartments may be for you! My girlfriend and I moved quite a distance across the state to try and make a… See More>
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                                        drswiff

                                        Resident 2010 - 2012

                                        6/19/2013

                                        I really enjoyed my stay here. I probably gave the manager more problems than I actually had with my apartment. I rented the 1 bedroom 1 bath townhome which was very cool. The floor plan design was like a loft. The… See More>
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                                          anonymous

                                          Resident 2012 - 2013

                                          4/2/2013

                                          Royal pointe is not a good place to live any more. The property maintaince team are a gang of convicted felons. There is no grass on the ground infront of the private dwelling. The. Bugs come inside the apartment. The neighbors are noisy and drunks… See More>
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                                            anonymous

                                            Resident 2012

                                            11/20/2012

                                            My husband and I were in a hurry to rent an apartment and had used reviews to find Royal Pointe to be the best choice. Worst mistake we have ever made. Cons: * Foxes: They have a fox problem. A couple of foxes who have been… See More>
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                                              edwa2669

                                              Resident 2009 - 2012

                                              11/13/2012

                                              My wife, our two boys, and I have lived here for the past three years while I was in law school. These apartments are very good for the price, and close to Regent University and I-64, and convenient to I-264. We plan on… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2012

                                                8/4/2012

                                                My husband and I were stationed at NAS Oceana earlier this year and were very unfamiliar with the area. After reading the horror stories about many of the communities nearby, we felt Royal Pointe would be a good decision based on the ratings, reviews on… See More>
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                                                  cwilliams229

                                                  Resident 2011 - 2012

                                                  3/3/2012

                                                  A Safe, Friendly Apartment Community

                                                  I am currently at the end of my one year lease with Royal Pointe Apartments and would like to leave an honest, informative review. I rented a one bedroom downstairs apartment. Based on a considerable amount of research (internet listings, police records, on-site visits)… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Car Care Center
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $35. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.. Pet Limit: 2
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                                                    Other
                                                    • BBQ Grills
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Multipurpose Room
                                                    • Nearby Trail
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Online Payments Accepted and Resident Portal
                                                    • Online Resident Services
                                                    • Pet Park
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Pond View
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Resident Social Activities
                                                    • Short Term Lease Available
                                                    • Walking Trails
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    Welcome to a home with everything you need to make your everyday life simple, easy, and convenient. At Royal Pointe, we understand that your home should help you relax and unwind while still looking modern and stylish enough to impress your guests. No matter what kind of at-home lifestyle you prefer, your apartment at Royal Pointe will complement your personality and give you that feeling of home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pegasus Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 148 number of votes by renters, Royal Point Apartments is currently rated 3.9 out of 5 stars.
                                                    Royal Point Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Royal Point Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Royal Point Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Royal Point Apartments is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Royal Point Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Royal Point Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.85 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $35
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Move in with-in 72 hours of your tour and get $750 OFF!

                                                    Contact Property

                                                    Royal Point Apartments

                                                    May 2024

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                                                    Royal Point Apartments is a 680 - 1,130 sq. ft. apartment in Virginia Beach in zip code 23464. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,390 - $1,807. Nearby cities include Norfolk, Chesapeake, Portsmouth, Hampton, and Suffolk.

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