#8,528 #43 #463

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Runaway Bay

100 Runaway Bay Drive, Virginia Beach, VA 23452
(172 Reviews)
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"Great experience! Love the staff and my neighbors. The apartments and grounds are well kep" ...
$1,495 - $3,105/mo

Floor Plans & Pricing

1 Bedroom

Chesapeake Bay

1 Bed, 1 Bath | 680 sq. ft.

$1,495 - $1,950

10 Available Units

See Floor Plan Details

Chesapeake Bay Sapphire

1 Bed, 1 Bath | 680 sq. ft.

$1,630 - $2,075

5 Available Units

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Cape Cod Diamond

1 Bed, 1 Bath | 798 sq. ft.

$1,775 - $2,390

5 Available Units

See Floor Plan Details

Chesapeake Bay Diamond

1 Bed, 1 Bath | 680 sq. ft.

$1,680 - $2,105

4 Available Units

See Floor Plan Details

Cape Cod Sapphire

1 Bed, 1 Bath | 798 sq. ft.

$1,735 - $2,325

2 Available Units

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Cape Cod

1 Bed, 1 Bath | 798 sq. ft.

See Floor Plan Details

Cape Cod Gold

1 Bed, 1 Bath | 798 sq. ft.

See Floor Plan Details

Chesapeake Bay Gold

1 Bed, 1 Bath | 680 sq. ft.

See Floor Plan Details

2 Bedrooms

Bristol Bay Diamond

2 Beds, 2 Baths | 934 sq. ft.

$1,960 - $3,105

10 Available Units

See Floor Plan Details

Bristol Bay Sapphire

2 Beds, 2 Baths | 934 sq. ft.

$1,870 - $3,005

5 Available Units

See Floor Plan Details

Bristol Bay

2 Beds, 2 Baths | 934 sq. ft.

$1,730 - $2,340

2 Available Units

See Floor Plan Details

Bristol Bay Gold

2 Beds, 2 Baths | 934 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

2.3

Grounds

2.8

Safety

2.3

Office Staff

3.5

Maintenance

2.8

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2 days

View Community Timeline
View Community Timeline

Runaway Bay Reviews

(172)

2.9 rating

See Details

172 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

11/6/2023

Love it!!

I moved in a few weeks ago and I love it. The peacefulness by the lake watching the ducks. I can look across the way and see that the pet park and watch the dogs play. I have wonderful neighbors that are friendly. I love… See More>
    Manager

    11/8/2023

    Runaway Bay
    Hi Anonymous, on behalf of myself and the team, we are so happy to hear you are enjoying your home at Runaway Bay! It has been a pleasure serving you, and we hope to continue providing you with the great customer service you've come to expect and deserve. We put a lot of hard work into making our community a great place to live, and we’re happy to share a five-star experience with you.
    Review Author Icon

    Brandy_M698

    Resident 2023

    11/6/2023

    I’ve never had problems here at Runaway Bay. The management team has always been courteous and attentive. If you treat them with some human decency they will 100% treat you the same in return. The location is perfect for VB living, close to town center… See More>
      Manager

      11/8/2023

      Runaway Bay
      Thanks, Brandy_m698! We are incredibly grateful you took the time to leave us this feedback. Our company values resident satisfaction as a top priority. Thank you for making your home at Runaway Bay! We hope you continue to enjoy your home at Runaway Bay, and we invite you to get in touch with our team if you ever need anything.
      Review Author Icon

      anonymous

      Resident 2023

      11/6/2023

      PREDATOR ALERT!!!!!!!

      DO NOT MOVE HERE! There was an incident where the ring door camera caught a man doing inappropriate things to himself more than one time I might add! This started immediately on the 1st day of staying there. This disgusting man is going around in… See More>
        Manager

        11/8/2023

        Runaway Bay
        Hi Anonymous, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We have reached out to VBPD as well as Guards patrol to inform them of the situation. We would be more than happy to review the footage if provided to the property. We apologize we were not able to come to a mutual understanding based on the legal binding contract signed between both parties and wish you the best in your future endeavors.
        Review Author Icon

        jordanschiess@gmail.com

        Resident 2022 - 2023

        10/25/2023

        A complete slum

        The name says it all. RUNAWAY. Complete slum, buildings are beyond repair, they refuse to do the bare minimum such as clearing out dryer vents so you don’t have to dry clothes for 6 plus cycles (put in 3 separate maintenance requests in the 10… See More>
          Manager

          10/27/2023

          Runaway Bay
          Jordan Schiess, we apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. Thank you for bringing items to our attention. We have completed a full property dryer vent cleaning to help ensure we keep the air flowing correctly. We have replaced numerous stairs, balconies, and wooded area around the property as fast as we can to ensure safety for our residents. I would love to address the revving cars as sadly the office is not open past 6:00PM, we do rely on the community to bring those issues to the office and inform us of which unit is causing the disturbance. I have looked up this information and can not find a record, I would be more than happy to discuss this further with you to avoid future residents to have to endure this. We will most certainly use your comments to refine our efforts to ensure these issue do not happen again.
          Review Author Icon

          anonymous

          Resident 2021 - 2022

          10/20/2022

          DO NOT LIVE HERE

          By far the WORST APARTMENT I have ever lived at!! They charge this "low" base rent to appear attractive to people but then find ALL kinds of ways to add fees to your bill. They charge for trash pick up whether you want it or… See More>
            Manager

            12/12/2022

            Runaway Bay
            Mr. Forbes, we try our best to prepare residents for potential fees in advance of moving out. Ultimately, additional charges are dependent upon the condition of various spaces/ items in your home which are more readily identified after move out. A parking policy is signed by each resident informing them of all rules upfront. The rules are explained in various places to avoid misunderstandings and signed by you the resident. We are not a non-smoking community and it is not advertised as such. While I also understand your frustration as far as Marijuana is concerned we follow all local laws. Your water is billed in the rears as explained in numerous places as well. We do offer weekly pest control services and anytime a resident needs service we are more than happy to add them to the list. If you have any further issues please reach out to the rental office and we would gladly assist.
            Review Author Icon

            anonymous

            Resident 2019 - 2022

            7/22/2022

            Definitely recommend.

            I lived at Runaway Bay for 3 years. Lawrence is my favorite - always got any maintenance requests done quickly & was consistently checking on me. The ladies in the office are always kind & worked with me upon my move out with any fees… See More>
              Manager

              12/12/2022

              Runaway Bay
              Thank you again for taking the time to let us know how we did. You were truly a blessing to the Runaway Bay Staff and we wish you the best in your future endeavors.
              Review Author Icon

              anonymous

              Resident 2021 - 2022

              7/7/2022

              Great experience

              Great experience! Love the staff and my neighbors. The apartments and grounds are well kept, and there is plenty of parking for residents and guest. The location is centralized to all of my needs which is a huge plus! Love that dog are welcome and… See More>
                Manager

                12/12/2022

                Runaway Bay
                Anonymous, we're happy you found our staff to be so supportive during your experience here at Runaway Bay. Thank you again for the great review!
                Review Author Icon

                anonymous

                Resident 2019 - 2022

                7/7/2022

                I love it here. Jessica the property manager is always there for her residents she keeps everything in order and my overall experience has been a 10 out of 10. This community is absolutely what I needed and are in a great area. The maintenance… See More>
                  Manager

                  12/12/2022

                  Runaway Bay
                  Thanks a bunch for sharing this high rating of our community! It's nice to know that you are enjoying your time with us. Our team is always ready to assist, so please feel free to reach out anytime. Thanks again!
                  Review Author Icon

                  anonymous

                  Resident 2021 - 2022

                  7/7/2022

                  Home is at Runaway!

                  "A great place to call "HOME". The entire staff always greets you with a smile and is very helpful to our needs, and is quick to attend to any problems that arise. They are very pet friendly! My dog LOVES a walk to the office… See More>
                    Manager

                    12/12/2022

                    Runaway Bay
                    Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Runaway Bay. We can't wait to see you again, have a great day.
                    Review Author Icon

                    anonymous

                    Resident 2020 - 2021

                    12/19/2021

                    Overpriced. I don’t mind living in a old building but $1600 some odd every month for a very old building and the bathrooms are older so your water bill skyrockets. Neighbors are loud and you can hear EVERYTHING they are doing on the bottom floor.… See More>
                      Manager

                      12/21/2021

                      Runaway Bay
                      Thank you for taking the time to offer this feedback of our community. We want you to feel comfortable in your home so if you believe your neighbors are violating our community policies, please let us know directly. Your water bills are individually metered based on your usage, if you believe there is something wrong with your unit please let us know so we can check for leaks, running toilets, and any other water-related issues.
                      Review Author Icon

                      Terry_G608

                      Resident 2019 - 2021

                      9/13/2021

                      I've been a resident here at Runaway Bay since August 2019 and I must say that I am more than pleased with the professionalism of the leasing office staff. They are always on top of things and some of the nicest folks you will ever… See More>
                        Manager

                        9/14/2021

                        Runaway Bay
                        Mr. Terry, thank you so much for taking the time to write this review of Runaway Bay and Stacey! We really appreciate the wonderful things you've said about our community and the staff. If you think of anything we can do to make your time here even better, just give us a call or stop by our office!
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2021

                        8/10/2021

                        I like where I live. It is truly accessible to two highways. There are at least10 different grocery stores within a mile radius. And with town center being within walking distance, you have the option of about 30 different restaurants and fast foods. I love… See More>
                          Manager

                          8/13/2021

                          Runaway Bay
                          We are grateful that you took time out of your day to leave us a review. At Runaway Bay Apartments, we continuously strive to better serve our residents and your feedback will help us to improve service to the entire community. Looking forward to serving you better in the future!
                          Review Author Icon

                          Jordan_B148

                          Resident 2021

                          7/22/2021

                          I recently moved into Runaway Bay Apartments and I am enjoying it so far. I interacted with most of the employees at the leasing office and I had pleasant interactions with all of them. They were all friendly, knowledgeable, and willing to help me as… See More>
                            Manager

                            7/23/2021

                            Runaway Bay
                            Hi Jordan, on behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Runaway Bay Apartments. Please feel free to call us for anything you may need, it is our pleasure to assist.
                            Review Author Icon

                            anonymous

                            Resident 2019 - 2021

                            6/29/2021

                            Recently had an inspection of units and discovered my smoke detector battery was dead. The staff immediately put in a work order to correct it. I’m so happy because this Cldve turned out bad of there had been a fire. Thank you for being proactive… See More>
                              Manager

                              6/30/2021

                              Runaway Bay
                              Hello, thank you for giving us a great review. We take smoke detectors and safety very serious and want you to feel secure in your home. If you need anything else please feel free to reach out to us.
                              Review Author Icon

                              FudgeBrownies

                              prospectiveVisited 2021

                              6/21/2021

                              The staff at Runaway Bay are by far the most personal and professional in Virginia Beach. After touring the apartments, I quickly realized how great of a value they are for the money. A high degree i splaced on safety of all residents. The decision… See More>
                                Manager

                                6/24/2021

                                Runaway Bay
                                FudgeBrownies: Thank you so much for your review of Runaway Bay Apartments and we greatly appreciate your understanding while we work through this new policy. If we can be of any other service to you please don't hesitate to reach out to the staff.
                                Review Author Icon

                                anonymous

                                Resident 2017 - 2020

                                6/17/2021

                                I wish I could say this place was great. It was. And then the manager and the staff changed and it became downright awful. Once you sign your lease, they are rude, unhelpful, dismissive and treat you as if you are a bother. Upkeep of… See More>
                                  Manager

                                  6/21/2021

                                  Runaway Bay
                                  Thank you for bringing this matter to my attention. I would love to address your concerns. You are welcome to schedule an appointment with me to discuss your concerns further. I will try and address a few concerns here, we do offer pest control every Thursday if you are seeing some pests in your home you are welcome to call the office and we can add you to the list. We generally have plenty of space for you to be added at any time. As for a murder/shooting, if this happened of course we can't control these items and it happened over half a mile away and is in no way affiliated with our property. Valet living is our trash carrier and they are also very customer service oriented you are welcome to call the number listed on the can and they will come and pick it up. We can also add your unit as a hot spot to make sure if anything is being missed we correct it immediately. While this does not correct all your concerns I hope this helps. I again am willing to set up an appointment to address everything.
                                  Review Author Icon

                                  Graceland4k

                                  Resident 2020 - 2021

                                  6/11/2021

                                  I stayed with a friend for a few weeks and I really enjoyed me stay. While there I saw the office staff helping maintenance pick up trash, I saw maintenance helping office which to me shows teamwork. The pandemic has been crazy and in my… See More>
                                    Manager

                                    6/14/2021

                                    Runaway Bay
                                    Grace, thank you so much for taking the time to write this review of Runaway Bay Apartments! We really appreciate the wonderful things you've said about our community. If you think of anything we can do to make your time here even better, just give us a call or stop by our office!
                                    Review Author Icon

                                    anonymous

                                    Resident 2020 - 2021

                                    5/23/2021

                                    Only $1400 for no AC, gas leak furnace, never actually fix anything from maintenance requests, full of trash, roof leaking, ceiling bowing in, and rude staff members. I have more photos than I can count of the shoddy works a ship here. Even for a… See More>
                                      Manager

                                      5/24/2021

                                      Runaway Bay
                                      Thank you for bringing this matter to our attention. We would like the chance to make it right. Please feel free to contact the office manager at 757-290-6120 to review and discuss your concerns further.
                                      Review Author Icon

                                      Russell15

                                      Resident 2021

                                      4/28/2021

                                      Jessica Barnes made everything go so smoothly. She helped me with phone numbers to set up utilities. She really made me feel welcomed! She was Fabulous! I did everything from Pittsburgh PA and our keys were ready for us on move in day.

                                        Manager

                                        5/6/2021

                                        Runaway Bay
                                        Thank you so much for your kind words about Jessica. We love to hear your move went so smoothly. Should you need anything from our office feel free to let us know.
                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2021

                                        4/27/2021

                                        Stacey R took her time to make sure that I had the apartment I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, built a working relationship I could trust. The world needs more people… See More>
                                          Manager

                                          5/6/2021

                                          Runaway Bay
                                          Thank you so much for your kind words about Stacey. Should you need anything from our office feel free to let us know.
                                          Review Author Icon

                                          anonymous

                                          Resident 2017 - 2021

                                          2/2/2021

                                          1. Apartment was pretty disgusting upon move in 2. Maintenance doesn't fix anything....they just patch it 3. Appliances are outdated 4. Poor insulation 5. Parking sucks 6. Dog feces everywhere 7. "New" Carpet just lifts from floor 8. Roaches in breezeways...then in your apartment 9.… See More>
                                            Manager

                                            8/2/2021

                                            Runaway Bay
                                            We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
                                            Review Author Icon

                                            anonymous

                                            Resident 2020

                                            6/6/2020

                                            I'm currently living at Runaway Bay Apartments and I've been living here for 3 years now. At first it's really nice but I've noticed the people in the office don't really care about their tenants or the health of the grounds. The breezeways are never… See More>
                                              Review Author Icon

                                              anonymous

                                              Resident 2020

                                              6/4/2020

                                              My fiancé and I moved in January 2020. We rented out a one bedroom with them. They were very nice when we moved in and signed our lease. We had an issue with our dryer and washer at move in. Which took them a couple… See More>
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2019

                                                11/25/2019

                                                This apartment complex does NOT have clearly marked parking spots (paint is old) and they will take every opportunity to tow your vehicle, just to make additional money. The apartment kitchens are outdated and the wood on the balconies is disintegrating and dangerous.

                                                  Manager

                                                  11/27/2019

                                                  Runaway Bay
                                                  We are saddened to hear that you had a negative experience with us, but are glad you brought this to our attention so that we can address it with you, and improve it for others. We'd like the opportunity to make this up to you, so if you're willing, please contact the Property Manager at (757) 340-7941. We hope to hear from you.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015 - 2019

                                                  5/25/2019

                                                  DO NOT LIVE HERE. For the first three years of my stay at Runaway Bay I would have written a decent review (mainly for Steve who holds up the maintenance department). For the past year, it's unfortunate that it has come to this. I write… See More>
                                                    Manager

                                                    5/29/2019

                                                    Runaway Bay
                                                    Hello, thank you for leaving this detailed feedback about your living experience at Runaway Bay Apartment Homes. Our Property Manager would like to address your concerns directly. Please reach out to us at (757) 340-7941 so we can look into these issues once again.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 3
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                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 3
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center with Computers and Wi-Fi
                                                    • Car Care Center
                                                    • Harborfit 24-Hour Fitness Center with Free Weights
                                                    • Outdoor Fitness Park
                                                    • Pet-Friendly Community
                                                    • Playscape, Leash Free Fenced-in Bark Park
                                                    • Swimming Pool with Sun Deck
                                                    • Tennis Court
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                                                    Leasing

                                                    A massive resort-style pool, lighted tennis courts, and luxurious interiors are just the beginning at Runaway Bay Apartments. Featuring spacious one and two bedroom layouts with modern kitchens and private patios, you'll never want to leave the apartment. Our sparkling pool, plush community clubhouse and a sand volleyball court will help you unwind in your spare time and with extra features like a fully equipped fitness facility, multi-purpose business center, a dog park and a playground. Plus, you'll enjoy gorgeously manicured grounds in an ideal location, surrounded by a wide array of shopping, dining, entertainment and nightlife options. Conveniently situated right off the I-264 freeway and Virginia Beach Blvd, our Virginia Beach Apartments near Norfolk are perfectly located no matter where you're headed.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Harbor Group Management

                                                    B
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                                                    Communities
                                                    215

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 172 number of votes by renters, Runaway Bay is currently rated 2.9 out of 5 stars.
                                                    Runaway Bay is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Runaway Bay is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Runaway Bay is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Runaway Bay is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Runaway Bay is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Runaway Bay is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2 days to their community reviews in the past year.
                                                    Harbor Group Management
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 3
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 3
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Runaway Bay

                                                    June 2024

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                                                    Runaway Bay is a 680 - 934 sq. ft. apartment in Virginia Beach in zip code 23452. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,495 - $3,105. Nearby cities include Norfolk, Chesapeake, Portsmouth, Hampton, and Suffolk.

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