Review History for anonymous

Runaway Bay


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anonymous

Resident 2020

6/4/2020

My fiancé and I moved in January 2020. We rented out a one bedroom with them. They were very nice when we moved in and signed our lease. We had an issue with our dryer and washer at move in. Which took them a couple times to come out and fix. The dryer problem made our electric really high until it was fixed which was 3 weeks after we moved in. 2 months after that they tried to take rent out of my account earlier than it was due and because of that they charged me a fee because the money wasn't there obviously since they pulled it out earlier than the 1st and my bank charged me. We broke our lease early due to COVID-19. When we moved out they charged us because of carpet damage. They have their own company come out and do a chemical test on the carpet. No stains or visible damage the charge was based on how much dirt was in the carpet and it was determined by a chemical test! On top of that we had the carpet professionally cleaned before we moved out which was not required on our lease but we did it anyways. I am very unpleased with them and happy to be gone. They are not reasonable and there is nothing you can do about it. We lived there for 5 months the charges aren't reasonable

    Review 23 out of 172

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