Review History for anonymous

Runaway Bay


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anonymous

Resident 2021 - 2022

10/20/2022

DO NOT LIVE HERE

By far the WORST APARTMENT I have ever lived at!! They charge this "low" base rent to appear attractive to people but then find ALL kinds of ways to add fees to your bill. They charge for trash pick up whether you want it or not and they have the worst trash system after with trash ALL OVER THE PLACE. They charge for pest control but apartments have roaches there like they pay rent too! The visitor parking is a whole other thing. $5 per evening/night if someone is there after 6pm or else they get towed. $50 per month to have a permanent decal. The one for my car get damaged trying to remove it when I got a different car and then I was billed another $30 per month to have it replaced, PER MONTH! Then billed for it again AFTER I Ieft to go live somewhere else because I didn't give them the damaged one. The place stinks ALL the time. They quote its non smoking but weed and smoking dwells there like crazy. My last might when I left had 3 water bills for some reason and another set of fees appearing like I didn't pay them before. They are extremely opportunistic and I would never suggest anyone every live here. The apartments look NOTHING like what they advertise and nothing about them are "updated" This "new" management staff is the worst and so are their policies. Its all a pile of crap! I wanted to leave the very first week I was there!!! My final bill had 3 water bills that were each double the charge of what I pay now for a two bedroom apartment when it's only a 1 bedroom and I have a way bigger and nicer apartment. The have it all thrown into their leases to protect themselves but I fell for it due to timing and but doing my due diligence. DO NOT DO IT!!! There are better places to live for the money!!
    Manager

    12/12/2022

    Runaway Bay
    Mr. Forbes, we try our best to prepare residents for potential fees in advance of moving out. Ultimately, additional charges are dependent upon the condition of various spaces/ items in your home which are more readily identified after move out. A parking policy is signed by each resident informing them of all rules upfront. The rules are explained in various places to avoid misunderstandings and signed by you the resident. We are not a non-smoking community and it is not advertised as such. While I also understand your frustration as far as Marijuana is concerned we follow all local laws. Your water is billed in the rears as explained in numerous places as well. We do offer weekly pest control services and anytime a resident needs service we are more than happy to add them to the list. If you have any further issues please reach out to the rental office and we would gladly assist.

    Review 5 out of 172

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    Runaway Bay

    July 2024

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