I complained several times about different problems in my unit and most of the time you have to speak to a voice mail and the NEVER return your phones calls. I eventually moved because of the lack of maintenance and fortunately got a job transfer out of state. When you move make sure you take pictures because they will lie about bogus repairs and are quick to start deducting from your security deposit. Speaking of security deposit well do not hold your breath if you plan to get it within 60 days. It has been almost a year and I moved out of state and everytime I call its in the mail and to file a claim I will have to take time off work to go back to VA. I will keep checking my mail but I have been keeping recordings of my conversations with them. Parking for visitors also suck. I felt like I was in a college dorm and could not have no overnight guests.