Spring Water Apartments
#3,879 #29 #276

What is epIQ?

Spring Water Apartments

1205 Colgin Drive, Virginia Beach, VA 23455
(509 Reviews & Surveys)
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"I moved her 2020 looking for a place I could feel safe because I am alone and I have found" ...
$1,794 - $2,491/mo

Move-In Specials

Waived Pro-rate @ MOVE IN - MUST MOVE-IN BY 5.24!!! *Must apply within 48 hours of touring ALL OTHER HOMES $250 OFF @ MOVE-IN!! Waived Administrative Fee if A...

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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 850 sq. ft.

$1,794

5 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,190 sq. ft.

$2,112

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,250 sq. ft.

$2,239

5 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,380 sq. ft.

$2,491

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

4.2

Grounds

4.0

Safety

3.5

Office Staff

4.0

Maintenance

3.4

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

29

Manager’s Review Engagement

A

Percentage of reviews responded to

86.21%

Manager’s Review Reply Time

B-

Average time to respond to reviews

24.34 days

View Community Timeline
View Community Timeline

Spring Water Apartments Reviews

(128)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1192982

Verified Resident 2023 - 2024

5/21/2024

Apartments are nice, and management is quick to resolve issues. The prices are a bit much. however the new management has turned a lot around and handles concerns as needed. I love the space and open concept.

    Updated Review

    Review Author Icon

    Resident 1200941

    Verified Resident 2019 - 2024

    5/13/2024

    It is a good experience. I never really had any problems. Except when my tires were flattened. The rental office looked into it. I just got a garage foe my vehicle. So I don't have to worry about that anymore.

      Manager

      5/16/2024

      Spring Water Apartments
      Our team appreciates you sharing your review with us. It is great to hear that you are having a positive experience here, and that you are happy with your new garage. We hope to have you here with us for a long time to come.
      Review Author Icon

      Resident 1242653

      Verified Resident 2024

      4/9/2024

      Community is very nice, apartment is very nice, but not as nice as the one we saw. All staff was very welcoming and guided us through the whole process seamlessly. All common areas are very nice and well maintained.

        Manager

        4/12/2024

        Spring Water Apartments
        Welcome! We are glad things are going well, and you are enjoying your experience in our community. Our team is here for you, so if you need any assistance as you settle in, please come by the office or email us at springwater-pm@pegasusresidential.com.

        Updated Review

        Review Author Icon

        Resident 1076005

        Verified Resident 2020 - 2024

        4/7/2024

        I moved her 2020 looking for a place I could feel safe because I am alone and I have found the security I was looking for and much more here at Spring Waters apartments . I would recommend Spring Waters.

          Manager

          4/11/2024

          Spring Water Apartments
          We are so pleased that living in our community gives you such peace of mind. Your 5-star recommendation is an honor to receive! Thank you for letting us know.
          Review Author Icon

          anonymous

          Resident 2023 - 2024

          3/22/2024

          Inappropriate and Aggressive Property Manager

          The property manager, Raney, is very inappropriate and aggressive. She is constantly screaming over you and gets very angry and defensive, rude, and harassing when you call to follow up regarding the maintenance issues. I did not have a working AC nor heat for over… See More>
            Review Author Icon

            anonymous

            Resident 2023 - 2024

            2/1/2024

            Poor Communication

            Since April of this year my AC has not worked properly or consistently. The screenshot couldn’t fit all of the maintenance I have put it, but it has been well over 10 requests on the AC alone. Throughout this time maintenance has been refilling the… See More>
              Manager

              2/9/2024

              Spring Water Apartments
              Thank you for reaching out. Your comfort is our top priority, and we are very sorry to hear of any delay in addressing your AC unit. This is not at all what we want to hear and want to speak with you in order to ensure this request is fully resolved. Please email us at communications@pegasusresidential.com for further assistance. We hope to hear from you soon.
              Review Author Icon

              Resident 1211422

              Verified Resident 2023

              12/24/2023

              Nice and affordable, very straight to the point on what was available to my liking. Inside was very nice and spacious kitchen island is great closet space awesome full mirror and double sinks in bathroom.

                Manager

                12/28/2023

                Spring Water Apartments
                We are so happy to hear how much you enjoy your spacious and well-appointed home! We want you to love it here, and if there is anything we can do for you, please don't hesitate to ask.
                Review Author Icon

                Resident 1207952

                Verified Resident 2023

                12/12/2023

                It was a good move in experience but I wish they would actually come fix the stuff that I put on my move in sheet. I turned it in on time and they said they would update me when the cleaners could come and I've… See More>
                  Manager

                  12/17/2023

                  Spring Water Apartments
                  Welcome to the community, and thank you for bringing this to our attention. We want you to love your home and apologize for any pending maintenance requests. Please come by the office or email us at springwater-pm@pegasusresidential.com so that we can be sure these matters are resolved.

                  Updated Review

                  Review Author Icon

                  Resident 1115812

                  Verified Resident 2023

                  12/5/2023

                  Community is beautiful, however, I have had consistent maintenance issues with my AC for the last 7 months. I've put in over 10 requests and it still has not been properly fixed and continues to go out. Maintenance and office staff are very kind, but… See More>
                    Manager

                    12/8/2023

                    Spring Water Apartments
                    Thank you for reaching out. It is important to us for your home to function to its fullest capacity, and we apologize for any unresolved concerns with your AC unit. Please come by the office or email us at springwater-pm@pegasusresidential.com for further assistance.

                    Updated Review

                    Review Author Icon

                    Resident 1197351

                    Verified Resident 2023

                    11/26/2023

                    Still too new but the residents and the staff have been great.mmjjjjjjjjjjjjjjjjjjjjjjjhhhhjjjjjjj hell ffffffgggghbbbbbbbbbjjnhhhhgvhhhhhhhhhhhhhgghhjiojhytdchdd rd fighting the f hug gtggghggggghhvhhhhj

                      Manager

                      11/29/2023

                      Spring Water Apartments
                      Wow! Knowing you have found such a great home in our community is wonderful. Thank you for the glowing review of both our team and our residents! Welcome to the family.

                      Updated Review

                      Review Author Icon

                      Resident 1200898

                      Verified Resident 2013 - 2023

                      11/19/2023

                      Great when I moved in until new owners took over things changed. Grills don't work. Neighbors smoke marijuana in their apartments stinking up other apartments. Bowling alley never works. Summer time, the pool feels like a community pool with everyone coming from different parts… See More>
                        Manager

                        11/26/2023

                        Spring Water Apartments
                        Hello, thank you for sharing your observations. We do our best to maintain our community amenities and shared spaces to a high standard of excellence. Our team also strives to ensure that our policies are upheld with the convenience of our residents in mind. We welcome the opportunity to discuss our outdoor grills, bowling facilities, and pool access to resolve your concerns. Please email us at springwater-pm@pegasusresidential.com when you have the time.
                        Review Author Icon

                        Resident 1197020

                        Verified ProspectVisited 2023

                        11/7/2023

                        Foremost, the receptionist customer service skills are top peak and the office area is very clean and appealing. When entered the apartment, I was extremely pleased of the style and how appealing it is and top of that both the interior and exterior are… See More>
                          Manager

                          11/10/2023

                          Spring Water Apartments
                          Wow! It is always thrilling to know how welcomed visitors and potential residents feel when they visit our gorgeous community and luxurious apartment homes. We hope you know you can expect the same level of service from our entire team if you join our community. We look forward to welcoming you to the family!
                          Review Author Icon

                          Resident 1192796

                          Verified Resident 2023

                          10/24/2023

                          The stay has been excellent. The family has enjoyed the pool. The staff is usually very receptive to any issues that may arise during the stay. It has been a very warm experience with staff and surrounding area. Gas station, schools, shopping all within reasonable… See More>
                            Manager

                            10/28/2023

                            Spring Water Apartments
                            Hello, thank you for taking the time to detail what you enjoy most about our community. From our fantastic location and wonderful amenities to the top-notch customer experience that our team takes pride in providing, it is our pleasure to serve you!
                            Review Author Icon

                            Resident 1189087

                            Verified Resident 2023

                            10/16/2023

                            Only been here a lil under a week!The apartments are beautiful but they seemed to dropped the ball during my move in far as repair work.Been told on two occasions that they will seen someone out,but nobody came.I've paid my deposit and the fact that… See More>
                            Manager

                            10/20/2023

                            Spring Water Apartments
                            Thank you for connecting with us. We strive to provide move-in-ready homes to our new residents, and we are sorry to hear that you have had maintenance concerns in your first week with us. We are eager to address these needs promptly so you can enjoy your new home, so please contact us at springwater-pm@pegasusresidential.com at your earliest convenience.
                            Review Author Icon

                            Resident 1185909

                            Verified Resident 2023

                            10/2/2023

                            The community is beautiful. The staff is very willing to assist and are all extremely pleasant. I'm really happy with my choice so far! The gate is currently broken however I have been told the parts are on order and it will… See More>
                              Manager

                              10/5/2023

                              Spring Water Apartments
                              Thank you for your kind words about our beautiful community and helpful team. We are so glad you chose us! If you'd like any updates about our gate or for any other concerns, please visit the office or email us at springwater-pm@pegasusresidential.com.
                              Review Author Icon

                              Resident 1182996

                              Verified Resident 2020 - 2023

                              9/21/2023

                              I have been living here for 3 years.I love this place. It is a very quiet place. Very clean and safety. Close to shopping centers, schools, hospitals and much more. I recommend it 100% If you decide to live here you will not regret it.

                                Manager

                                9/26/2023

                                Spring Water Apartments
                                We appreciate you being a loyal resident over the last several years. Our team is glad to know how much you value our convenient location and peaceful living environment. We are honored that you feel so confident in recommending our community to others!
                                Review Author Icon

                                Resident 1179187

                                Verified Resident 2023

                                9/10/2023

                                Rent has gone up while living in the same apartment. Bugs are everywhere while never hearing anything about pest control. Frogs are everywhere and while not a big issue they do go everywhere at night.

                                  Review Author Icon

                                  Resident 1176618

                                  Verified Resident 2023

                                  9/3/2023

                                  My wife and I like the location to different amenities. The staff seems overwhelmed and we had to wait for almost an hour to finalize our lease. The apartment is nice but the other tenants don't use the dumpsters correctly and don't pick up after… See More>
                                    Review Author Icon

                                    Resident 1174562

                                    Verified Resident 2023

                                    8/28/2023

                                    Beautiful community, the landscape is well maintained. I just wish they could do something about the garbage area or switch to a trash valet service. There are residents who don't properly dispose of the trash and it piles up in front of the can making… See More>
                                      Manager

                                      8/31/2023

                                      Spring Water Apartments
                                      We work hard to maintain beautiful grounds, and we're so glad you've noticed! We appreciate your feedback about trash and will remind residents to clean up after themselves. If there is anything more we can do to help, please let us know.
                                      Review Author Icon

                                      Resident 1164838

                                      Verified Resident 2023

                                      7/30/2023

                                      Nice apartment, clean, very nice staff and it's a quiet neighborhood. Parking is great and and the security I feel living here is top notch with the gate! I have no complaints so far! Definitely recommend!

                                        Manager

                                        8/3/2023

                                        Spring Water Apartments
                                        Thank you for the recommendation and your kind words about our team and community. We appreciate you too!
                                        Review Author Icon

                                        Resident 1161668

                                        Verified Resident 2022 - 2023

                                        7/20/2023

                                        Started off really well then took a sudden turn, multiple car break-ins including vandalism to actual vehicle. Bowling alley was never in service and limited number of trash can units often times causing people to place trash on the ground. Bugs began to enter the… See More>
                                          Manager

                                          7/26/2023

                                          Spring Water Apartments
                                          Thank you for bringing this to our attention. Nothing is more important than our residents' comfort, and we are so sorry if your peace of mind has been affected by recent events. Furthermore, we want to help address any concerns you have regarding pests. We are committed to supporting you and discussing all available options in pursuit of your contentment. Please visit the office or email us at springwater-pm@pegasusresidential.com for further assistance. We hope to hear from you soon.
                                          Review Author Icon

                                          Resident 1161041

                                          Verified Resident 2023

                                          7/19/2023

                                          The office staff maintains Professionalism and attempts to satisfy residents need as soon as possible, the community is well kept , however need more maintenance personnel for more time efficient service.

                                            Manager

                                            7/21/2023

                                            Spring Water Apartments
                                            Thank you for letting us know how satisfied you have been with our team and their attentive service. However, we are sorry if you have not been satisfied with the efficiency of our maintenance services. Please reach out to us at springwater-pm@pegasusresidential.com so we may learn more and work to uplift your experience in our community.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1031247

                                            Verified Resident 2016 - 2023

                                            7/14/2023

                                            Complex is nice and close to work.I enjoy using the gym and complex is close to shopping. I live in the back of complex . I would like to see cameras strategic place along the back wall. Staff is very helpfull.

                                              Manager

                                              7/18/2023

                                              Spring Water Apartments
                                              Thank you for your feedback. We are glad our location serves you well and have also noted your suggestions. If you'd like to follow up with us, please stop by the office or email us at springwater-pm@pegasusresidential.com.
                                              Review Author Icon

                                              Resident 1159344

                                              Verified Resident 2022 - 2023

                                              7/13/2023

                                              Not great. It took months to get my AC fixed. Matter of fact it took months to get a fan into the apartment during simmer! Then the actual AC was fixed months later during the fall yet I still had to pay full price. Maintenance… See More>
                                                Manager

                                                8/5/2023

                                                Spring Water Apartments
                                                We regret to learn the scope of your dissatisfaction and apologize for any delay in addressing your maintenance requests. We want you to live comfortably in our community and to ensure your AC is fixed and your home is functioning as it should. If your concerns remain outstanding, please visit the office or email us at springwater-pm@pegasusresidential.com for further assistance. Thank you.
                                                Review Author Icon

                                                Resident 1155753

                                                Verified ProspectVisited 2023

                                                7/2/2023

                                                The staff was very nice and helpful. But it wasn't the place for me and my husband. It was a bit too expensive for the size of the apartment. We found bigger apartments for a cheaper price with the same amenities. Maybe not as updated… See More>
                                                  Manager

                                                  7/6/2023

                                                  Spring Water Apartments
                                                  Thank you for sharing your impressions and letting us know how much you enjoyed working with our team. We strive to maintain competitive pricing and are sorry that you feel dissatisfied. If you would like to speak with us directly concerning pricing, you may reach us at springwater-pm@pegasusresidential.com. We wish you the best in your new home.

                                                  Features & Amenities

                                                  Parking
                                                  • Covered Parking
                                                  • Guest Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                  • Dogs Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                  Other
                                                  • BBQ Grills
                                                  • BBQ and Picnic Area
                                                  • Bowling Alley
                                                  • Breakfast and Coffee Concierge
                                                  • Business Center
                                                  • Cabana
                                                  • Clubhouse
                                                  • Electronic Payments Accepted
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Game Room
                                                  • Gated Access
                                                  • High-Speed Internet
                                                  • Multipurpose Room
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Leasing Office
                                                  • Online Payments Accepted
                                                  • Online Payments Accepted and Resident Portal
                                                  • Online Resident Services
                                                  • Outdoor Patio with Fire Pit
                                                  • Package Receiving Service
                                                  • Pet Park
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Pre-qualified Renter's Insurance Available
                                                  • Short Term Lease Available
                                                  • Spa
                                                  • Tanning Beds
                                                  • Weight Machines
                                                  • Wi-Fi at Pool and Clubhouse
                                                  • e-Payments
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                                                  Leasing

                                                  When you call Spring Water Apartments home, you ll find yourself in a fresh, modern community enhanced with a variety of unique features. Our community offers four distinctive floor plans including one, two & three bedroom apartments each designed with comfort in mind. Our attention to detail and our commitment to excellence is revealed the moment you arrive home to our gated apartment community and enter our awe-inspiring clubhouse.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Pegasus Residential

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 509 number of votes by renters, Spring Water Apartments is currently rated 4.3 out of 5 stars.
                                                  Spring Water Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Spring Water Apartments is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Spring Water Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Spring Water Apartments is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Spring Water Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Spring Water Apartments is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 86.2069% of their community reviews in the past year.
                                                  Managers have replied within 24.34 days to their community reviews in the past year.
                                                  Pegasus Residential
                                                  Cats Allowed
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  Dogs Allowed
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Waived Pro-rate @ MOVE IN - MUST MOVE-IN BY 5.24!!! *Must apply within 48 hours of touring ALL OTHER HOMES $250 OFF @ MOVE-IN!! Waived Administrative Fee if Apply @ Time of Touring!! *Credited back at Move-in

                                                  Contact Property

                                                  Spring Water Apartments

                                                  May 2024

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                                                  Spring Water Apartments is a 850 - 1,380 sq. ft. apartment in Virginia Beach in zip code 23455. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,794. Nearby cities include Norfolk, Chesapeake, Portsmouth, Hampton, and Suffolk.

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