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Windsong

4736 Windway Lane , Virginia Beach, VA 23455
(274 Reviews)
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"I like it and thank you it was a smooth and easy transition i will be recommending this pl" ...
$1,305 - $1,987/mo

Reviews

(243)

4 rating

See Details

274 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 660736

Verified Resident 2018 - 2019

12/20/2019

So far it has been good. Move in was easy, and requesting maintenance has been easy. I don't like that rent may be going up due to building but, not much you can do. My building is quite and my neighbors are respectful.

    Manager

    12/18/2020

    Windsong
    Welcome and thank you for your four-star rating of Windsong! We're happy to hear move in was easy and you're enjoying your home. Please don't hesitate to reach out to us to discuss any concerns you have. We hope you'll be very happy here!
    Review Author Icon

    Resident 660701

    Verified Resident 2019

    7/4/2019

    Love my apartment! The office staff and maintenance are a great team to work with! They are very personable. Great community! Perfect location to access the beach, grocery stores, schools, shopping and entertainment! Great place to live!

      Manager

      7/5/2019

      Windsong
      Thank you for your five-star! On behalf of everyone here at Windsong, thank you so much for taking a moment to provide this glowing review. We're thrilled to learn that you're enjoying all that our community has to offer, particularly our convenient location. We hope you continue to love your home with us for a long time to come!
      Review Author Icon

      Resident 660686

      Verified Resident 1999 - 2019

      7/4/2019

      I like being near the beach. My Grandmother used to take me down here when Chick's still had a hot dog stand. My first time getting bit by a jellyfish!!! Grandma just put some cigarette tobacco on it and it took care of it!!

        Manager

        7/5/2019

        Windsong
        Thank you for your five-star rating of Windsong! It's nice to hear that our community is bringing back happy memories for you. Thank you for your residency!
        Review Author Icon

        Resident 652741

        Verified Resident 2019

        6/14/2019

        When we were looking for apartments, windsong caught my eye instantly because they had a dog park and that was #1 on my list, since then the whole process of getting a place here was easy and everyone was SUPER helpful and friendly! Would totally recommend to my friends!

          Manager

          6/17/2019

          Windsong
          Thank you for your five-star rating of Windsong! We are thrilled to hear that our community was at the top of your list! We're happy that your application process went so smoothly and that our staff members have been helpful and friendly. It's what you can expect from everyone that works at Windsong. We really appreciate you recommending our community, that is the greatest compliment of all!
          Review Author Icon

          Resident 650123

          Verified Resident 2019

          6/8/2019

          Great apartment staff, great customer service. Quiet neighborhood. I don't really have much else to say. They allow dogs, which I appreciate, and always supply dog waste bags. There's plenty of space for dogs to walk around in.

            Manager

            6/11/2019

            Windsong
            Hello and thank you for your four-star rating of Windsong! We're delighted that you're satisfied with the excellent customer service, quiet setting, and dog-friendly atmosphere offered by our community. Have a great day!
            Review Author Icon

            Resident 646656

            Verified Resident 2019

            5/30/2019

            Quite no major crime going on love the staff if ot wasnt for my best friend i wouldn't known of Windsong Apts havent ment any neighbors yet cant to take a dip in the pool this summer and enjoy learning the area

              Manager

              5/31/2019

              Windsong
              We really appreciate this five-star review of Windsong! It's great to know that your friend told you about our community and that you decided to make your home with us. Thank you for your kind words about our customer service! We hope you enjoy the pool this summer!
              Review Author Icon

              Resident 641626

              Verified Resident 2019

              5/25/2019

              Office and maintenance team has gone above and beyond their requirements to ensure happiness of it's community members. Outstanding job by all members. I am very pleased with how they handled the situation.

                Manager

                5/20/2019

                Windsong
                We appreciate you sharing this feedback. We're glad that you're happy with our friendly staff and your apartment, but we're sorry to hear that you don't have a working refrigerator. Please accept our apologies! Please email us at bonaventurecares@bonaventure.com to discuss this further. Thank you.
                Review Author Icon

                Resident 637190

                Verified Resident 2019

                5/7/2019

                Poor experience so far. Staff is very friendly but we were told our lease had to be canceled and we had to re sign a new one for new apartment they said it would be "upgraded" first thing I did was open. The window and it fell out of the ceil. Chipped countertops and yellowing appliances. Not upgraded at all.

                  Manager

                  5/8/2019

                  Windsong
                  We are very sorry to hear that your experience here at Windsong has been disappointing so far. We're eager to do everything possible to make things right, so please email us at bonaventurecares@bonaventure.com so we can discuss your concerns in greater detail as well as prioritize your outstanding maintenance requests. We look forward to hearing from you soon.
                  Review Author Icon

                  Resident 631768

                  Verified Resident 2019 - 2020

                  5/14/2020

                  My experience has been hit or miss honestly. When I first moved in it was wonderful. Now my complex constantly smells like marijuana and the office staff do nothing about it even after I told them 3-4 times about it. They tell me they are going to "post the building" and then nothing happens.

                    Manager

                    12/21/2020

                    Windsong
                    Thank you for your review. We're sorry that our parking arrangements have been a source of frustration for you. We understand that parking is in high demand at our community, and we've done our best to help ensure our residents have fair and equal access to our facilities. We welcome your feedback, so please contact us at bonaventurecares@bonaventure.com or stop into the office with any suggestions.
                    Review Author Icon

                    Resident 628175

                    Verified Resident 2019

                    7/29/2019

                    I love the staff. Friendly and courteous quite too. Friendly neighbors . They came out the next office took care of the problem immediately. I liked that. The problem was fixed when I got home. No more washer issues.

                      Manager

                      4/22/2019

                      Windsong
                      Thank you for this excellent review of Windsong! We're thrilled that you're happy with our peaceful setting as well as our convenient location and our friendly vibe. We're very happy to have you as a member of our community!
                      Review Author Icon

                      Resident 618391

                      Verified Resident 2019

                      3/21/2019

                      So far I love it. Haven't been here long but all the staff have been fantastic so far. All communal areas are clean and obviously are regularly kept up with. The complex as whole has been very quiet and drama free. Maybe some more outside lighting would be nice

                        Manager

                        3/22/2019

                        Windsong
                        We are grateful for this review of Windsong! We're so pleased that you love living here so far. Thank you for your praise of our customer service as well as our beautiful, quiet community. We appreciate your feedback on how we could make our community even better -- please let us know if you have any additional feedback!
                        Review Author Icon

                        Resident 609021

                        Verified Resident 2019

                        2/26/2019

                        Looking for an apartment can be a burden and cause more stress than the move itself. I looked at apartment after apartment before I looked at Windsong but it was the only place that felt like home. They truly care about their residents and potential residents.

                          Manager

                          3/5/2019

                          Windsong
                          We're delighted to hear this feedback! Thank you for your kind words. It's wonderful that you felt like home when you visited us here at Windsong! Our current and potential residents are our top priority and we're grateful for your recognition. We hope to welcome you to your new home soon!
                          Review Author Icon

                          Resident 607747

                          Verified Resident 2019 - 2020

                          1/31/2020

                          Quiet and clean apartments which has security I Like The area close to the beach and to the base.. friendly staff and maintenance kept up and look forward to the new development of the building coming soon.

                            Manager

                            12/18/2020

                            Windsong
                            Thank you for your five-star rating of Windsong! We work hard to provide our residents with the conveniences and customer service they expect and deserve. We're so pleased to have exceeded your expectations. We hope you'll continue to enjoy our community for years to come.
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                            Resident 606974

                            Verified Resident 2018 - 2019

                            5/24/2019

                            Very satisfied with my apartment. Good value and friendly hospitable staff. Maintenance staff is excellent; prompt, on time, efficient, and friendly. Complete all issues in a timely manner. Looking forward to the pool.

                              Manager

                              3/5/2019

                              Windsong
                              This is exactly the type of feedback we aim for here at Windsong! Thanks for the five-star review of our staff and apartments!
                              Review Author Icon

                              Resident 605170

                              Verified Resident 2014 - 2019

                              2/17/2019

                              I enjoy this community. It's close to everything. The staff are very friendly especially Rico and Ricky!!!! The maintenance crew has been upgrade!! Same day service!!! Everything is walking distance. Love it here.

                                Manager

                                3/5/2019

                                Windsong
                                Thanks for your five-star rating of Windsong! It's our pleasure to provide our residents with exceptional care and attention, and we appreciate your compliments about Rico and Ricky. Thank you for making a home with us!
                                Review Author Icon

                                Resident 604907

                                Verified Resident 2018 - 2019

                                2/16/2019

                                My experience has been great. I think this is a great community. I love the fact that once every two months they have gatherings like ice cream socials paint nights s'mores nites. My children love it. I also want to say that when I first moved in house keeping did not clean the apt. I was so frustrated. I called the office and Ricky and several guys from maintenance cleaned the apt from top to bottom. This showed me that they cared.

                                  Manager

                                  3/5/2019

                                  Windsong
                                  We appreciate your five-star rating of Windsong! We strive to provide our residents with a memorable, meaningful living experience, so it's great to hear that you and your children are enjoying your time with us. Thank you for your residency and for taking time to write this review. See you at the next resident event!
                                  Review Author Icon

                                  Resident 602103

                                  Verified Resident 2019

                                  2/7/2019

                                  I just moved into Windsong a week ago, and so far have had a great experience. Staff is friendly and helpful and willing to answer questions. The move in process was very quick and painless, and the manager, Alicia, worked very efficiently with me to get the paperwork completed and get me moved in on short notice which was great. Only thing I wasn't a fan of when I moved in was that all the vents were still filled with dirt/dust from the last people, or from not being used. There were a couple little maintenance things but after I completed the move in checklist they were in here within 2 or 3 days and fixed almost all of it. The walls are thin, but they are in most inexpensive apartments so it's really not an issue. These apartments aren't anywhere near perfect, but they're spacious, mostly well-kept, in a great area, and everything is properly functioning including appliances, water, heat, etc. For the price, it's hard to beat it.

                                    Manager

                                    2/11/2019

                                    Windsong
                                    We're delighted that you've had a great first week here at Windsong! Thank you for sharing this feedback with us. It's fantastic to hear that your application and move-in process went smoothly, and we're pleased that we were able to address the maintenance issues you brought our attention. We look forward to you continuing to enjoy your stay!

                                    Updated Review

                                    Review Author Icon

                                    Resident 601195

                                    Verified Resident 2019

                                    2/6/2019

                                    ONLINE APPLICATION PROCESS WAS QUICK . Move in date was executed faster than I expected. The studio style apartment meets my needs at this time. Excellent location.Close to the beach. Shopping options are out standing.

                                      Manager

                                      2/11/2019

                                      Windsong
                                      Thank you for reviewing Windsong! It's fantastic to hear that your application process was completed so quickly. We're pleased that you're happy with your studio, and we hope you have fun exploring all of the great shopping spots nearby!
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2019

                                      2/3/2019

                                      I have to say," WOW"! The staff will text you at all times of the day and make sure your questions are answered. No other community I have visited has had this type of commitment to helping me find a new home. While I was at my appointment, I was introduced to so many of the other staff members. I even saw the manager help out a resident who was very upset. Every person that came into the office felt cared for and you could feel the commitment from first contact. I can not wait to live here and say good bye to the place I currently live.

                                        Manager

                                        2/11/2019

                                        Windsong
                                        Hi, Thank you for your five-star rating! We are happy to hear that you enjoyed visiting Windsong. Our entire staff is proud to deliver superior customer service and we're happy it shows! Please let us know if we can assist you further. We look forward to you joining our community soon!
                                        Review Author Icon

                                        Resident 599747

                                        Verified Resident 2018 - 2020

                                        2/10/2020

                                        Living at Windsong has been a really great experience. Kelly, in the office is extremely accommodating and personable. The maintenance staff is amazing. They respond to your requests within hours- usually less and do a fantastic job. The last time we had a storm, they were out early making sure everyone was okay and had power. They also do an awesome job of making sure the hallways are cleaned regularly. I would highly recommend living here. You really can't beat it; being so close to the beach :)

                                          Manager

                                          12/18/2020

                                          Windsong
                                          Thank you for your five-star rating and recognition of our hard working team members! At Windsong, we are dedicated to the well-being and comfort of our residents. We appreciate you making your home with us and look forward to living and working with you for years to come!

                                          Updated Review

                                          Review Author Icon

                                          mcleanm48

                                          Resident 2017 - 2019

                                          1/22/2019

                                          Been doing the GEO bachelor thing for 2 years now, time to move on and go back to my family. Had a great time here - Kelly, her staff and the maintenance crew are fantastic! The grounds are well maintained. I don't have a pet here but most folks I've talked to say that the dog park is great. The beach is a quarter-mile to the North, Shopping Center, Restaurants and entertainment a quarter-mile to the South. All the locals say that the best seafood in VB is along Shore drive - most of which are a few minutes away - how does it get better than that? Can't wait to get back to my family, but I will definitely miss the crew here at Windsong and the convenience afforded by this location! All the best! Mac

                                            Manager

                                            1/28/2019

                                            Windsong
                                            Thanks for this great review, Mac! We're sorry to hear that you're saying goodbye to our community, but we're delighted by your feedback. It's wonderful to hear your praise of our customer service and our location, and we wish you nothing but happiness in the future!
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2019

                                            1/22/2019

                                            I went on a tour at Windsong Apartments and I absolutely love it! I love how close it is to the beach, affordable, and clearly the people bashing this cute community are angry people who didn't get their way. I also loved the dog park and the fact that the staff was so nice and upbeat. I have been to a lot of communities and most of the time the staff won't even make eye contact. I met everyone at Windsong, including the maintenance. I will be moving to Windsong and will report back with my experience!

                                              Manager

                                              1/28/2019

                                              Windsong
                                              We love receiving such great feedback! Thank you for your praise of Windsong, including our location as well as our dog park, the value we offer, and our customer service. We're looking forward to welcoming you into our community! Please let us know if you need anything as you prepare to relocate.
                                              Review Author Icon

                                              Resident 595029

                                              Verified Resident 2017 - 2020

                                              1/18/2020

                                              Chics beach is a beautiful and amazing community, Windsong apartments isn't the best you can get out here but it works if you're on a budget and still want to live in a beach neighborhood that's safe and in Virginia Beach.

                                                Manager

                                                12/18/2020

                                                Windsong
                                                Thank you for this feedback about Windsong. We're happy you're enjoying our desirable location. If you have any concerns please contact us directly at 757-460-1789 or windsong@bonaventure.com. Thank you.
                                                Review Author Icon

                                                Resident 595004

                                                Verified Resident 2017 - 2019

                                                1/20/2019

                                                Horrible!!!!!! Very unprofessional staff, rude to residents whenever there is a problem. The property is trashed. Always garbage on the roads here, hallways are rarely cleaned unless neighbors do it. Mold in several apartments.

                                                  Manager

                                                  1/22/2019

                                                  Windsong
                                                  We're sorry to receive this feedback. We're proud of our commitment to better apartment living, and we apologize if you've experienced customer service or conditions that are not reflective of our community's high standards. Please give us a call at 757-460-1789 to discuss these concerns. We look forward to improving your remaining time at Windsong. Thank you.
                                                  Review Author Icon

                                                  Resident 589728

                                                  Verified Resident 2018 - 2019

                                                  1/4/2019

                                                  Some pros: 1. I really appreciate the office staff and maintenance staff. They are always responsive and willing to help out. 2. I enjoy the layout and space of our apartment at such an 3. affordable cost for this area. Some cons: 1. I am on the first level and have a hard time sleeping due to the floors of the unit above me being very creaky. This might just be my building or the specific unit above me. 2. The entry way is not cleaned as often as I had expected. 3. Can easily hear neighbors playing music loudly with base.

                                                    Manager

                                                    1/9/2019

                                                    Windsong
                                                    Thank you for your balanced evaluation of Windsong. We're happy that you're satisfied with our attentive, responsive service as well as our spacious floor plans and excellent value. Regarding your concerns about noise transfer, please stop by the office or give us a call at 757-460-1789. We're always happy to hear from our residents and address their concerns. Have a great day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Marina

                                                    1 Bed, 1 Bath | 558 sq. ft.

                                                    $1,400

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Scallop

                                                    1 Bed, 1 Bath | 597 sq. ft.

                                                    $1,445 - $1,495

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Surf

                                                    1 Bed, 1 Bath | 597 sq. ft.

                                                    $1,445

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    29

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    93.10%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    15.86 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryers
                                                    • Laundry On-Site
                                                    • Upgraded HVAC
                                                    Parking
                                                    • Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Pet Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • Carpet
                                                    • Convenient to I-64 and Chesapeake Bay Bridge Tunnel
                                                    • Convenient to Military Bases in Norfolk Virginia Beach and Portsmouth
                                                    • Convenient to the Beach
                                                    • DishWasher
                                                    • Fully Equipped Kitchens
                                                    • Furnished and Corporate Leases Available
                                                    • Individual Climate Control
                                                    • Low Deposit Options
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online and Credit Card Payments Accepted
                                                    • Pets Allowed
                                                    • Refrigerator
                                                    • Resident Activities
                                                    • Short Term Lease Available
                                                    • Upgrades
                                                    • Walk In Closets in Master Bedrooms
                                                    • Water, Sewer, and Trash Included in Rent
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                                                    Leasing

                                                    Welcome to the future of Windsong Apartments! Be the first to experience our brand-new renovations that are guaranteed to leave you in awe and provide you with the ultimate living experience! The ocean breeze and sandy vistas are just a part of the experience when you live at Windsong. Living here, you can enjoy a spacious apartment, wonderful community, and a home walking distance from Chick s beach! When you aren t spending your days with your feet in the sand, you can take advantage of our various amenities like our swimming pool or grilling areas (coming soon!), or join the social events hosted by our community. Modern beachside living awaits you!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 11:00 AM - 06:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 274 number of votes by renters, Windsong is currently rated 4 out of 5 stars.
                                                    Windsong is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Windsong is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Windsong is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Windsong is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Windsong is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Windsong is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 93.1034% of their community reviews in the past year.
                                                    Managers have replied within 15.86 days to their community reviews in the past year.
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Pet Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Windsong

                                                    July 2024

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                                                    Windsong is a 499 - 874 sq. ft. apartment in Virginia Beach in zip code 23455. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,305 - $1,987. Nearby cities include Norfolk, Chesapeake, Portsmouth, Hampton, and Suffolk.

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