Number of reviews in the past 365 days | 57 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 73.95 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 57 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 73.95 days |
We appreciate your review of Aura at Arbordale! It's wonderful that you're experiencing the exceptional customer service that our residents expect and deserve. Thanks for your compliments and your residency!
Welcome to Aura at Arbordale! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving great treatment. Thank you for the kind words about our team and our community. We hope you enjoy your time with us!
Hello and thank you for your positive review of Aura at Arbordale! We're so glad to hear that you're loving our amenities, and that the team has been courteous and helpful. We appreciate your feedback. Have a great day!
Thank you so much! We're committed to providing our residents with the best experience possible, so we're happy to hear that you are enjoying our friendly community and excellent service from the team. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Aura at Arbordale.
Thank you for reviewing! We seek to provide our residents with the very best in apartment living at Aura at Arbordale, so we appreciate your compliments to our beautiful living spaces and attentive team. We look forward to providing you with helpful service during your residency. Please reach out if we can assist you in the future.
We're so happy to be hosting you! Thank you for taking the time to share your experience. We're especially glad that the team has been courteous and helpful, and that you're enjoying our conveniently-located community. You deserve an amazing living situation, and we're glad that you've found it at Aura at Arbordale
Welcome to your new home at Aura at Arbordale! We're delighted that everyone has been welcoming and nice. We hope you continue to enjoy your beautifully appointed apartment for a long time to come. Have a great day!
Welcome! We're so glad that you're having a five-star experience at Aura at Arbordale. Thank you for your kind words about our team and the top notch service you've received. We appreciate your feedback, and hope you'll be a resident for many years to come.
Hello and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Aura at Arbordale, and that the trash service has been helpful. And of course, compliments about our team are our absolute favorite. We appreciate your feedback!
Thank you for taking the time to leave a review of Aura at Arbordale. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out to [email protected] if there are any issues you'd like to discuss. We value your residency, and would be happy to speak with you
Thank you for taking the time to leave a review of Aura at Arbordale. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out if there are any issues you'd like to discuss. We value your residency, and would be happy to speak with you.
Thanks for the kind words about Aura at Arbordale! We're glad our quiet community, with its well-tended grounds and spacious apartments, has been such a great home for you. We appreciate your residency!
Thanks for the awesome review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. I'm so glad to hear the community can provide you the feel of home. - Aura at Arbordale Apartments
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and truly appreciate your feedback - Aura at Arbordale Apartments
Thanks for reviewing Aura at Arbordale! We appreciate your five-star rating and compliments about the friendly customer service that sets our community apart from the rest.
Thank you for the wonderful feedback and taking the time to reach out and let us know your experience here. As always, if there is ever anything we can do to make your experience even better, please do not hesitate to reach out to us. Aura at Arbordale Apartments
We're sorry to hear that we've fallen short of meeting your expectations. We'd like to learn more about your situation, and how we can improve it. Please contact us at [email protected] so that we have an opportunity to discuss your feedback further. Thank you.
That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with our amenities and pet-friendly spaces. Please let us know if you need anything during your residency at Aura at Arbordale.
Welcome to Aura at Arbordale! We're happy that you're enjoying your time at our community overall. Please don't hesitate to reach out if we can be of assistance to you. Thank you.
Welcome to Aura at Arbordale! We're happy that you're enjoying your living experience so far. We do apologize about the key fob. Please stop into the office or send an email to [email protected] so that we can get this sorted out for you. Thanks!
Hello and thank you for your positive review of Aura at Arbordale! We're delighted that you're enjoying your living experience with us. We look forward to continuing to provide you with responsive and attentive care and attention!
Thanks for awarding Aura at Arbordale with a five-star rating! It's great that you're happy and comfortable at our community—we want nothing less for our residents!
Thanks for this excellent rating! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community!
Thank you for your positive review of Aura at Arbordale! We're so happy that we helped make your relocation go smoothly. Please don't hesitate to reach out if we can ever be of assistance to you.
Welcome to Aura at Arbordale! It's great that we've helped make your out-of-state move go smoothly. We look forward to your continued comfort and satisfaction as a valued member of our community. Thank you for your review and your residency!
Thanks for reviewing Aura at Arbordale! We're delighted that you've been enjoying a five-star experience with us, as we seek to provide our residents with nothing less than excellence.
$1,600
N/A
N/A
Studio
$1,000
N/A
N/A
1 Bedroom
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Aura at Arbordale