What are noise levels like at Aura at Arbordale?

The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Aura at Arbordale?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Aura at Arbordale?

The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 73.95 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath

Ratings & Prices for Aura at Arbordale, Williamsburg, VA

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.5
Office Staff	4.6
Maintenance	4.7
Neighborhood	4.5
SatisFacts™ Tour Survey	4.7/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	57

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	73.95 days

Ratings & Reviews (66 Reviews)

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Verified Resident 767149 • vrp • 2020

05/08/2020

Touring, leasing, and moving in during the pandemic we knew would be a challenging. However, the team at Arbordale exceeded our expectations every step of the way. Arbordale makes you feel like you have moved into a 5 star resort!

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Aura at Arbordale Manager

12/21/2020

We appreciate your review of Aura at Arbordale! It's wonderful that you're experiencing the exceptional customer service that our residents expect and deserve. Thanks for your compliments and your residency!

Verified Resident • vrp • 2021

02/26/2021

My partner and I have only been here a week, but we already love it! Community is great and respectful! Staff has been wonderful as well! Overall we have been very pleased with the entire experience at Aura in Arbordale.

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Aura at Arbordale Manager

03/01/2021

Welcome to Aura at Arbordale! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving great treatment. Thank you for the kind words about our team and our community. We hope you enjoy your time with us!

Verified Resident • vrp • 2019 - 2021

Updated Review

02/19/2021

Aura at Arbordale is a five star community! I love all the amenities and apartment features. I have been here for over a year now, and have nothing but great things to say about the apartments and staff!

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Aura at Arbordale Manager

02/22/2021

Hello and thank you for your positive review of Aura at Arbordale! We're so glad to hear that you're loving our amenities, and that the team has been courteous and helpful. We appreciate your feedback. Have a great day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

02/19/2021

It's been great. I have recommended it to my friends. The apartments room are spacious. The staff at the main office are helpful and pleasant, and make you feel at home. The parking space is available at all times See More

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Aura at Arbordale Manager

02/22/2021

Thank you so much! We're committed to providing our residents with the best experience possible, so we're happy to hear that you are enjoying our friendly community and excellent service from the team. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Aura at Arbordale.

Verified Resident • vrp • 2021

02/16/2021

My wife and I are downsizing.. The leasing staff took us on a tour of the community and amenities, The lease was completed and signed electronically. The apartment was clean and still had a faint odor from the repainting. Looking for an apartment during the Covid… See More

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Aura at Arbordale Manager

02/18/2021

Thank you for reviewing! We seek to provide our residents with the very best in apartment living at Aura at Arbordale, so we appreciate your compliments to our beautiful living spaces and attentive team. We look forward to providing you with helpful service during your residency. Please reach out if we can assist you in the future.

Verified Resident • vrp • 2019 - 2021

02/07/2021

Super great people - neighbors and staff. Amenities are awesome and maintained by community members and staff. Location of apartment complex is close enough to be neat everything you need, but far enough out to feel at home in nature.

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Aura at Arbordale Manager

02/08/2021

We're so happy to be hosting you! Thank you for taking the time to share your experience. We're especially glad that the team has been courteous and helpful, and that you're enjoying our conveniently-located community. You deserve an amazing living situation, and we're glad that you've found it at Aura at Arbordale

Verified Resident • vrp • 2021

02/06/2021

We haven't been at the apartment a week yet but everyone has been so welcoming and nice. That's including the staff and other residents. We are very happy that we chose Aura. We love it here already! :)

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Aura at Arbordale Manager

02/08/2021

Welcome to your new home at Aura at Arbordale! We're delighted that everyone has been welcoming and nice. We hope you continue to enjoy your beautifully appointed apartment for a long time to come. Have a great day!

Verified Resident • vrp • 2021

02/05/2021

It's a wonderful peaceful community and the staff is excellent! I've only been a week but so far loving it. The facilities are very nice to have and love the 24 hour usage die to work schedule. Staff is top notch!

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Aura at Arbordale Manager

02/08/2021

Welcome! We're so glad that you're having a five-star experience at Aura at Arbordale. Thank you for your kind words about our team and the top notch service you've received. We appreciate your feedback, and hope you'll be a resident for many years to come.

Verified Resident • vrp • 2021

Updated Review

02/05/2021

Beautiful, well kept community that is pet friendly. Private patio entrance is a dream! Building/units are overall quiet. I love the trash pick up service! My kids love the pool. I love that there are so many well behaved pets!

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Aura at Arbordale Manager

02/08/2021

Hello and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Aura at Arbordale, and that the trash service has been helpful. And of course, compliments about our team are our absolute favorite. We appreciate your feedback!

2 Previous Reviews· Last 12/03/2020

Verified Resident • vrp • 2019 - 2021

02/05/2021

So far so good. This location was brand new when I moved in so I can't complain. The building itself is nice however, outside you can easily hear cars and garage doors open and close all hours of the day. Also wish kids wouldn't skateboard at… See More

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Aura at Arbordale Manager

02/08/2021

Thank you for taking the time to leave a review of Aura at Arbordale. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out to [email protected] if there are any issues you'd like to discuss. We value your residency, and would be happy to speak with you

Verified Resident • vrp • 2020 - 2021

02/02/2021

I love it. However, there is a problem keeping stairwells and foyer areas in complex clean. I have pointed this out. So Hopefully things will improve. Also, bldg 421, stairwell heater is not working. Would love for that to be fixed. Hey! Love this form that… See More

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Aura at Arbordale Manager

02/03/2021

Thank you for taking the time to leave a review of Aura at Arbordale. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out if there are any issues you'd like to discuss. We value your residency, and would be happy to speak with you.

Verified Resident • vrp • 2021

01/30/2021

I actually moved in during 2020, but that wasn't an option. My experience here at Aura has been delightful. The grounds are tended to, although to what extent the walking path will finish is yet unknown. The neighbors relatively are quieter compared to other places I… See More

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Aura at Arbordale Manager

02/01/2021

Thanks for the kind words about Aura at Arbordale! We're glad our quiet community, with its well-tended grounds and spacious apartments, has been such a great home for you. We appreciate your residency!

Verified Resident • vrp • 2019 - 2021

01/20/2021

The location is amazing, right near stores and easy access to get on the interstate or to the other side of town. I always felt safe even when my roommate would be out of town. Even though the complex is large it always felt private because… See More

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Aura at Arbordale Manager

01/20/2021

Thanks for the awesome review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. I'm so glad to hear the community can provide you the feel of home. - Aura at Arbordale Apartments

Verified Resident • vrp • 2020 - 2021

01/19/2021

I like the apartment here at Aura at Arbordale. For the most part it is quite. The immediate neighbors above my apartment need to add carpeting to dampen the running noise of children. Nice property, overall. See More

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Aura at Arbordale Manager

01/20/2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and truly appreciate your feedback - Aura at Arbordale Apartments

Former Resident • 2020 - 2021

01/07/2021

Great living and easy living especially thanks to Lindsey in the leasing office took care of all of my needs and went above and beyond! Everything was well put together and easy to work with definite go to!

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Aura at Arbordale Manager

01/11/2021

Thanks for reviewing Aura at Arbordale! We appreciate your five-star rating and compliments about the friendly customer service that sets our community apart from the rest.

Eberry711 • Resident • 2020 - 2021

01/07/2021

I absolutely love living here! The apartments are beautiful, the area is nice, and the staff is so helpful and super friendly! I definitely recommend the next place you rent from, be here! I’ve really enjoyed living here.

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Aura at Arbordale Manager

01/07/2021

Thank you for the wonderful feedback and taking the time to reach out and let us know your experience here. As always, if there is ever anything we can do to make your experience even better, please do not hesitate to reach out to us. Aura at Arbordale Apartments

Verified Resident • vrp • 2020

12/28/2020

Looking forward to the end of our lease to move out. Manager does not follow up and communication is terrible. Hallway carpets are stained. We were told these would be cleaned weekly when we moved in, that is not the case. Call system to allow others… See More

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Aura at Arbordale Manager

12/30/2020

We're sorry to hear that we've fallen short of meeting your expectations. We'd like to learn more about your situation, and how we can improve it. Please contact us at [email protected] so that we have an opportunity to discuss your feedback further. Thank you.

Verified Resident • vrp • 2019 - 2020

12/21/2020

I love this apartment. They're so nice and modern. The gym, pool, movie theater room and hangout area are so nice! We love inviting friends over to use those areas. It's super dog friendly, and even has a little dog park on the grounds.

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Aura at Arbordale Manager

12/22/2020

That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with our amenities and pet-friendly spaces. Please let us know if you need anything during your residency at Aura at Arbordale.

Verified Resident 851528 • vrp • 2020

12/13/2020

My maintenance request was handled promptly and efficiently. When we moved in we noticed that the shower curtain rod in our guest bathroom was too small and kept falling off the wall. I asked them to come replace it, which they left the parts for. I… See More

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Aura at Arbordale Manager

12/18/2020

Welcome to Aura at Arbordale! We're happy that you're enjoying your time at our community overall. Please don't hesitate to reach out if we can be of assistance to you. Thank you.

Verified Resident 852041 • vrp • 2020

12/10/2020

We just moved in and so far things have been great. Staff and maintenance have been very helpful. The only negative with the move is my key fab isn't working. But I really haven't contacted anyone to try to fix it because I just use my… See More

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Aura at Arbordale Manager

12/18/2020

Welcome to Aura at Arbordale! We're happy that you're enjoying your living experience so far. We do apologize about the key fob. Please stop into the office or send an email to [email protected] so that we can get this sorted out for you. Thanks!

Verified Resident 852013 • vrp • 2020

12/10/2020

It has been a good time so far. The staff both maintenance and leasing office are always courteous and helpful. I don't have any real issues. Work orders are tended to promptly and done right the first time.

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Aura at Arbordale Manager

12/18/2020

Hello and thank you for your positive review of Aura at Arbordale! We're delighted that you're enjoying your living experience with us. We look forward to continuing to provide you with responsive and attentive care and attention!

Verified Resident 849928 • vrp • 2020

12/04/2020

lovely workers .. pleasent staff members and beautiful community.. very peaceful .. dog friendly and family oriented which is what I love to see .. very clean .. clean fresh grass ... I love the walking trail and beautiful veiw from my apt

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Aura at Arbordale Manager

12/18/2020

Thanks for awarding Aura at Arbordale with a five-star rating! It's great that you're happy and comfortable at our community—we want nothing less for our residents!

Verified Resident 849694 • vrp • 2020

12/03/2020

With all the hustle and stress of moving, the community has helped me tremendously. The communication is outstanding, and the amenities are and services provided are both modern proactive which makes my moving experience seem organized and less stressful. I really love how the staff is… See More

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Aura at Arbordale Manager

12/18/2020

Thanks for this excellent rating! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community!

Verified Resident 849685 • vrp • 2020

12/03/2020

This community was amazing. Staff was quick to respond to questions via all sources of communication. My relocation from Washington state was made a lot less stressful by leasing staff. They answered all my questions and assisted with small hiccups such as storage leasing and navigation… See More

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Aura at Arbordale Manager

12/18/2020

Thank you for your positive review of Aura at Arbordale! We're so happy that we helped make your relocation go smoothly. Please don't hesitate to reach out if we can ever be of assistance to you.

Verified Resident 846604 • vrp • 2020

11/23/2020

We are Very happy with it so far after one week. We are relocating from another state and never had been here but we are very happy with our decision to rent here. The newness is a plus and all the amenities are fantastic.

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Aura at Arbordale Manager

12/18/2020

Welcome to Aura at Arbordale! It's great that we've helped make your out-of-state move go smoothly. We look forward to your continued comfort and satisfaction as a valued member of our community. Thank you for your review and your residency!

Verified Resident 844468 • vrp • 2020

11/16/2020

It is an amazing place. Clean, the staff is amazing, very quite, excellent place for pets and very secured. The apartments are very nice with a great layout and upgraded appliances. We highly recommend this place. See More

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Aura at Arbordale Manager

12/18/2020

Thanks for reviewing Aura at Arbordale! We're delighted that you've been enjoying a five-star experience with us, as we seek to provide our residents with nothing less than excellence.

•

Updated Review

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Aura at Arbordale

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA+

Manager's Review EngagementA+

Manager's Review Reply TimeC+

Ratings & Reviews (66 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

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Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

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Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Aura at Arbordale Manager

Noise

Maintenance

Neighborhood

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Aura at Arbordale Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time