Colonial Pines

222-A Merrimac Trail, Williamsburg, VA 23185
222-A Merrimac Trail, Williamsburg, VA 23185

Floor Plans

Contact Property

Colonial Pines

222-A Merrimac Trail

Williamsburg, VA 23185

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 119 
Reviews
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
4.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4.5
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.7
Move-in
How residents felt about their move-in experience.
4.7
Unclosed Prospects
What prospective renters had to say about their visit.
4.9
Work Order
Our team's performance in responding to service requests.
93%RECOMMENDED
THIS PROPERTY
VS
85%CITY AVERAGE

Ratings & Reviews (119 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
AVERAGE RATING
See Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Colonial Pines Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
D and F Sucks • Resident 2018 - 2020 Not Recommended

Updated 03/25/2020

Reviewed 03/25/2020

Drucker and Falk are cheats. They pay for reviews and you can't believe any of these or on google. I didn't do that myself but my former neighbors did for gift cards in an app. They don't fix anything. There's mold. Water Leaks. And they always… See More
Colonial Pines Manager10/10/2020

First of all, please accept our apologies if you had an unpleasant experience at Colonial Pines. We strive to make repairs within 24 hours unless we need to hire a contractor or order a particular item to make a repair. Pest control does treat 8 apartment homes every week as per our contract or residents may call in a request in which case they will be added to the list for the week. Residents have a choice whether or not to participate in our Community Rewards program. There are several ways to earn points, i.e, renewing a lease, posting any type of review, participating in a community event, etc. Again, we apologize for any inconvenience you had while living here. Sincerely, Almonie Goodwin, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2018 - 2019 Recommended

Updated 05/25/2019

Reviewed 05/25/2019

Staff and maintenance were top notch. Same-day help and continuous effort to update aspects of the apartment to give us the best amenities we could have. Bus stop right outside to access all points in Williamsburg.
Colonial Pines Manager04/04/2019

Thank you so much for taking the time to post your review. We truly appreciate it especially since you just moved out! We do make every effort to ensure our residents have the best living experience! Kindest regards, Debby Eure, Property Manager.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Heidi_B929 • Resident 2016 - 2018 Recommended

Updated 12/10/2018

Reviewed 12/10/2018

I've lived in two separate units here since we moved to Colonial Pines approximately two years ago. I have zero complaints with the office staff or with the maintenance staff. My concerns about maintenance and any noise complaints I've experienced with others neighbors (mainly dogs barking)… See More
Colonial Pines Manager12/12/2019

Thank you for taking the time to post your review. First of all, my apologies for any inconvenience you have encountered due to the water shut offs, especially dealing with a sick child. You are a valued resident that pays on time and keeps a beautiful home! As you mentioned, this is an older community, and although it does happen from time to time, we try to give as much notice as possible before a water shut off, but sometimes, in an emergency, we aren't able to do so. In that case, we send out a broadcast email with the information as soon as possible. Please know that we value all of our residents and that you all are considered family. Sincerely, Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Mike_P285 • Resident 2017 - 2018 Recommended

Updated 05/15/2018

Reviewed 05/15/2018

I lived here for a year while my GF finished her time at W&M. I had an excellent time staying here, great price, convenient location. The staff is great and maintenance prompt. It is an older complex but maintained well. Had no issues with noise and… See More
Colonial Pines Manager22/22/2018

I am so glad to hear that you had an excellent stay here at Colonial Pines! We do try to exceed expectations when it comes to customer service and wish you all the best in your new home! Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
smgoche1 • Resident 2017 - 2018 Recommended

Updated 04/08/2018

Reviewed 04/08/2018

My time with Colonial Pines has been very positive, sans the beginning of our lease. That had nothing to do with the complex itself and more to do with downstairs neighbors putting unrealistic expectations of what the noise level should be, especially with small children. That… See More
Colonial Pines Manager09/09/2018

Good morning! Thank you so much for leaving such a detailed review of your experience at Colonial Pines. We highly value your opinion and appreciate all of your feedback, positive and otherwise. I wanted to let you know that we have received approval to build a fenced in area for dogs this year, which will hopefully be very soon! Perhaps we can update the playground in 2019...we will ask for it during budget preparation! When you see anything suspicious, please call the police and let us know here in the office. We do not want "shady" characters hanging around Colonial Pines! Again, many thanks for taking your time to write this review! Kindest regards, Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 399942 2017 - 2018 Recommended

Updated 03/21/2018

Reviewed 09/25/2017

My stay with Colonial Pines is pleasant. Very friendly, clean and safe environment. The staff here is caring and professional. I would recommend this community to friends or family to make this their new home. See More
Colonial Pines Manager21/27/2018

Thank you for your edited review. I am so glad that you enjoy your home and that you are pleased with our service. Please feel free to let us know if you need anything in your apartment home or if there are any issues that our team needs to address. Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 464296 2016 - 2018 Recommended

Updated 03/14/2018

Reviewed 03/14/2018

The staff are very helpful, welcoming, and responsive to issues. Maintenance requests are resolved quickly. The neighborhood is generally quiet and relaxed. It is close to stores and Colonial Williamsburg.
Colonial Pines Manager14/14/2018

Thank you for posting your review! We know that you took your valuable time to do this and appreciate it very much! We strive to give the best possible service and want you to always feel comfortable to give us both positive and negative feedback, when necessary. Sincerely, Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 399500 1999 - 2018 Recommended

Updated 03/04/2018

Reviewed 09/24/2017

I have here since 1996. The location is ideal for me. It was close to work & shopping & my church. Staff has always been great always fixed what was requested. I have never, in all of this time here, been put off. Things were addressed… See More
Colonial Pines Manager27/27/2017

What a great testimony indeed! Thanks so much for taking the time to tell everyone how happy you are and how long you have lived here. Seeing reviews from a resident who has lived here 21 years tells a story that everyone wants to read. We do have a staff that has been here for a long time. Almonie 7.5 years (11 with Drucker & Falk), Cheryl 18 years, Gus 19 years, Lee 2 years and I have been here 10.5 years. That kind of staff longevity is rare in any business these days, but especially in the property management industry. It is an honor and my pleasure to work with this staff to serve our residents! Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 460039 2017 - 2018 Recommended

Updated 03/04/2018

Reviewed 03/04/2018

Very nice apartments at a great price. Highly recommend! The staff is friendly and very professional. Noise level is low which is great. The only complaint I have is parking can get a little challenging on the weekends and at night. But other than that everything… See More
Colonial Pines Manager14/14/2018

Thanks for submitting your review! We truly appreciate your taking the time and trouble to post your feelings about Colonial Pines. Regarding parking, we know it is a challenge at times as well and we are constantly monitoring the parking lot for vehicles that are inoperable or have expired state tags and inspections!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 444379 2017 - 2018 Recommended

Updated 01/23/2018

Reviewed 01/23/2018

Wonderful staff, well maintained complex, smooth move in, pet friendly. We just moved in so don't have a lot to say yet but we love the place so far. Great apartment for the value and extremely welcoming and helpful staff.
Colonial Pines Manager08/08/2018

Thank you very much for choosing Colonial Pines! I just want to let you know that our staff appreciates your comments and that if you ever have a problem or need help with anything, we are here to help. You can contact us at 757-229-0533 or walk over anytime! Sincerely, Debby Eure Property Manager Colonial Pines Apartments.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 239608 2016 - 2018 Recommended

Updated 01/17/2018

Reviewed 05/21/2016

Colonial Pines is a great place to live it feels like your home,not an apartment. It safe, clean , and affordable. You have such a great staff,that go above and beyond to make you feel like your part of the family. When something goes wrong with… See More
Colonial Pines Manager04/04/2017

Thank you so much for your review of Colonial Pines! The review numbers are great but it is your written words that are even more important! We are so happy that you "wouldn't dream of going anywhere else!" I have shared your review with the rest of our team! Again, our appreciation for your compliments!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 436635 2017 - 2018 Recommended

Updated 01/02/2018

Reviewed 01/02/2018

Good experience, staff is very professional. Apartment is clean and everything is in great working order. Very close to shopping. Alarm system is a big plus for me with a granddaughter who will spend some time with me See More
Colonial Pines Manager08/08/2018

I was delighted to see that you are enjoying living at Colonial Pines. It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and please not that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvements. Also, we are so glad you love the alarm system. Such a great perk, especially since residents don't have to pay for it! Sincerely, Debby Eure Property Manager Colonial Pines Apartments

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 436103 2017 Recommended

Updated 12/31/2017

Reviewed 12/31/2017

The community is very quiet,nice and crime free. If you are looking for community where you have relaxing peace of mind after work, colonial pines is the right place for you. It also has assets to the shopping center, bush garden amusement park, the interstates route… See More
Colonial Pines Manager08/08/2018

Thank you for your review of Colonial Pines Apartments! Our team sets very high performance staff and 4 of 5 of us have been together for 8 years, so we are a well-oiled machine (or try to be most days). The fact that you feel relaxed and peaceful living here is just what we want to know and hear from our residents. I am so glad you find our location so convenient. We think so too! Also, please know that we are here for you if you should have an issue with which you need help. We take all reviews seriously, positive and negative. Again, many thanks for your compliments! Sincerely, Debby Eure Property Manager Colonial Pines Apartments

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 342165 2010 - 2017 Recommended

Updated 12/08/2017

Reviewed 05/09/2017

Maintenance is always friendly and on time when anything is needing a repair inside or outside the apartment. Very respectful of your home and all of your surroundings. If another problem occurs I would call them in a heartbeat!!!
Colonial Pines Manager27/01/2017

Thank you so much for taking the time to post a review! We appreciate the compliments and are so pleased that you enjoy living here. I definitely shared your review with the rest of the team and it really made our day! Please continue to give us any feedback (positive or negative) because we take it to heart! Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 373784 2017 Recommended

Updated 12/07/2017

Reviewed 07/23/2017

I am satisfied with my home and management office. The officers in my apartment have been very kind and solved my difficulties, whenever I go to office to pay for monthly rent fee and ask for maintenence problem in my home. The solving process of maintenence… See More
Colonial Pines Manager28/28/2017

Thank you so much for taking the time to post a review. We are delighted that you found the electronic leasing process so helpful! We hope you enjoy your living experience even more!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 371820 2017 Recommended

Updated 12/05/2017

Reviewed 07/19/2017

Colonial Pines is the BEST apartment complex in Williamsburg. The office and maintenance staff are all warm, friendly and competent. They truly make you feel like part of a community, not just another lessee. See More
Colonial Pines Manager19/19/2017

Thank you so much for taking the time to post a review! It warms my heart to see reviews like this that reflect our dedication to our residents. Our tagline is "It Begins and Ends With You!" and your review is proof that our staff actually walks the walk! Please know that we value all feedback from our residents (positive and negative) and that we are here to address any issues you may have now or in the future.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 333428 2017 Recommended

Updated 11/20/2017

Reviewed 04/18/2017

Very clean community, safe, and quiet. The office staff are amazing and maintanence is always taken care of quickly. The neighbors are friendly. It truly feels like home. Its cozy and comforting. The apartments are a great size
Colonial Pines Manager01/01/2017

Thank you for your review! We strive to give the very best customer service and it warms my heart to see such wonderful compliments. I have shared your review with our entire staff. Again, thank you for the great comments and please continue to give us your feedback (positive and negative). We take all comments seriously and consider all resident feedback to be valuable tools for improvement.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 408125 2014 - 2017 Recommended

Updated 10/26/2017

Reviewed 10/17/2017

This is a very well run complex. The management here is superb. Maintenance is top notch. It is very clean, stuff works, and I feel very safe here. There are no pest problems here either. I have been here 3 years, and I have never seen… See More
Colonial Pines Manager18/18/2017

Thank you for taking the time to post your review! You can't imagine how much it means to our entire staff that you are happy with our service and I want you to know that I share all reviews with our entire team. There is nothing more important to us than keeping our residents happy! Positive feedback is fabulous and we love it; please remember that if you ever have any issues, we are here to help! Debby Eure, Property Manager.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 385912 2017 Recommended

Updated 10/25/2017

Reviewed 09/10/2017

Stunningly fabulous. I have lived at a variety of properties over the years and your care and upkeep surpass them all. It is truly appreciated and enjoyed. It's a lovely apartment. And I would recommend this community readily and have.
Colonial Pines Manager27/27/2017

Thank you for posting a reviews! Just one word but it says it all. We appreciate you so much. Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 313797 2017 Recommended

Updated 10/13/2017

Reviewed 02/22/2017

This has been a wonderful place to live. The office staff will always greet you with a warm and welcoming smile and the maintenance staff is wonderful too. The apartments are a great size if you're living roommate style and all the neighbors are very friendly.… See More
Colonial Pines Manager04/04/2017

Thank you so much for your review of Colonial Pines! I certainly hope that your entire stay with us is as great as it has been for the first few weeks. Please know that we will continue to do everything possible to exceed your expectations and appreciate any and all feedback (positive and negative) as we use it for continual improvement.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 403291 2017 Recommended

Updated 10/04/2017

Reviewed 10/04/2017

Very friendly. It is a quiet neighborhood. The staff is friendly. And helpful. The location is also convenient. If you need anything you can call the ladies in the office and they are very understanding
Colonial Pines Manager04/04/2017

Thank you so much for submitting your review. Your review validates our desire to give the best customer service experience to our residents. I am so happy you are enjoying the convenience and friendliness of our neighborhood. Your opinion matters to us, and I am glad you feel free to contact us if you need anything. Here's hoping you will stay with us for a long time! Debby Eure, Property Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 379573 2017 Recommended

Updated 09/12/2017

Reviewed 08/06/2017

Colonial pines apartments is home, the management is excellent and very professional! This is a beautiful and quiet safe area. This area is also close to shopping places and grocery store, very convenient! Absolutely love it here however it is still an apartment so nothing is… See More
Colonial Pines Manager07/07/2017

Thank you so much for posting this fabulous review! It means so much to our entire staff that you are pleased with your new home. Please know that we are here for you if you need us and that we value resident feedback, both positive and negative.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Andrew_L962 • Resident 2017 Recommended

Updated 08/24/2017

Reviewed 08/24/2017

I recently moved in and was blown away with the quality of the staff here. ----- does a great job and takes a lot of pride in the community here. I would recommend this community to others!
Colonial Pines Manager25/25/2017

Hi Andrew! Thanks so much for taking the time to post a review and for your kind words about me and our fabulous staff! We appreciate your feedback and I want to hear about any concerns you may have about the neighborhood. As I told you, we have a great relationship with the Williamsburg Police Department and they have always been very helpful to our community! Please let me know how I can help you to enjoy our community even more than you have already. Sincerely, Debby Eure, Property Manager.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 384592 2015 - 2017 Recommended

Updated 08/16/2017

Reviewed 08/16/2017

Its been great, the people are friendly for the most part everyone stay to themselves. The staff are friendly and very helpful when needed, and just generally talking to them.I enjoy talking to the manager's.
Colonial Pines Manager17/17/2017

Thank you so much for taking the time to leave a review. In this day and time people check for reviews on everything as you know, and for people who are unfamiliar with our area, reviews are the only way prospective residents can research apartment communities. We appreciate you and want to make sure you know we are here for you whenever you need us and we're so happy you are enjoying your home.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 378928 2017 Recommended

Updated 08/04/2017

Reviewed 08/04/2017

Here is a good place. I think here is a peaceful place. The staff is very kind and prompt answering. Neihgbor is mild. And I think this apartments rent fee is cheap. When the wherther is hot you can also swim in the pool. See More
Colonial Pines Manager05/05/2017

Thank you for posting your review of Colonial Pines. We appreciate your taking the time out of your day to share your feedback. I am glad you are enjoying the pool and hope you will let us know if there is anything we can do to make your stay even more enjoyable!

How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Free Parking

General

  • 24-Hour Emergency Maintenance
  • Carpet
  • Central Heat and Air
  • DishWasher
  • Frost Free Refrigerators
  • Garbage Disposal
  • Gated Access
  • On-Site Maintenance
  • On-Site Management
  • Playground
  • Pool
  • Public Transportation
  • Quality Landscaping
  • Tiled Bathrooms

Pets

  • Cats Allowed
    Comments: There are no weight limits for dogs, but breed restrictions do apply. Call for details.
  • Dogs Allowed
    Comments: There are no weight limits for dogs, but breed restrictions do apply. Call for details.

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

  • Price

    $910 - $960

  • SQ. FT.

    750

  • Available
    Avail.

    2 Units

  • Model

    2 Bed 1 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Colonial Pines Apartments in Williamsburg, VA is convenient to everything in the city. We are just minutes from the College of William & Mary, Colonial Williamsburg & Historic Area and the outlets and I-64 is just a mile away. We’re a small, friendly community and pet friendly too. Here you’ll find beautifully landscaped grounds with outdoor grills and a swimming pool. We’re a great Williamsburg value. Call today for a tour of our two-bedroom apartments today!

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:30 PM
  • Saturday: 10:00 AM - 03:00 PM

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Colonial Pines Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

Similar Properties

Colonial Pines is a 750 sqft apartment in Williamsburg in zip code 23185. This community has a 2 bedroom, 1 bathroom, and is for rent for $910 - $960. Nearby cities include Toano, Gloucester, Yorktown, Newport News, and Poquoson. 02185, 23188, 23603, 23168, and 23690 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Colonial Pines

Provided by Property Management

Management Photos (3)

  • (Manager photo uploaded on 02/22/2019) Image of Colonial Pines in Williamsburg, VA
  • (Manager photo uploaded on 02/21/2019) Image of Colonial Pines in Williamsburg, VA
  • (Manager photo uploaded on 04/11/2020) Image of Colonial Pines in Williamsburg, VA

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 06/08/2012) Image of Colonial Pines in Williamsburg, VA
  • (Resident photo uploaded on 06/08/2012) Image of Colonial Pines in Williamsburg, VA
  • (Resident photo uploaded on 06/08/2012) Image of Colonial Pines in Williamsburg, VA
  • (Resident photo uploaded on 09/26/2015) Image of Colonial Pines in Williamsburg, VA
  Back To Top
Contact Property