| Number of reviews in the past 365 days | 20 |
| Percentage of reviews responded to | 85% |
| Average time to respond to reviews | 55.8 days |
Elan Williamsburg Apartments
100 Whitworth Way, Williamsburg, VA 23185
100 Whitworth Way, Williamsburg, VA 23185
Floor Plans
- $1,910
CONTACT PROPERTY
Elan Williamsburg Apartments
100 Whitworth Way
Williamsburg, VA 23185
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (51 Reviews)
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Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2020
A convicted child rapist lives in our building which is not super great since two families with young children also live in this building. He was convicted of violently raping a minor when he was 20. I wish he wasnt allowed to live here. See More
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Elan Williamsburg Apartments Manager
12/24/2020
Thank you for your concerns. As soon as this was brought to our attention, immediate and appropriate action was taken. At this time, the described is no longer an active resident at our community.
Verified Resident 844835 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2020
Overall an amazing community. Has exceeded our expectations from day one. Extremely helpful and friendly staff that will always greet with a smile. Only real thing to add is the place needs more parking spaces. See More
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Elan Williamsburg Apartments Manager
11/21/2020
Hi Verified Resident 844835, we are very happy to have provided you with such a positive experience! Thank you for your suggestion, we will pass it along!
Verified Resident 796213 • vrp • 2020
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2020
I just really wish Elan would go Green and start recycling cardboard. We pay a lot for a top notch facility but it is super inconvenient to have to load your car up with recycling and drive toTewning Road just to recycle cardboard. See More
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Elan Williamsburg Apartments Manager
11/03/2020
Hello Verified Resident 796213, thank you; we appreciate your feedback! I'm happy to report that Elan Williamsburg is in the process of introducing recycling to the community. Stay tuned! : )
Verified Resident 750508 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2020
Everything is great here. The parking is still an issue but I understand it is being evaluated at this time. It's difficult to enjoy all of the amenities at this time because of the virus but that's understandable. See More
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Elan Williamsburg Apartments Manager
11/03/2020
Verified Resident 750508, thank you so much for the positive review! Great news: our new parking policy begins November 1, 2020 and it will help tremendously!
Verified Resident 793430 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2020
At this time I am not happy. 1)We need assigned parking. I have yet to be able to park near my apartment. People with multiple vehicles should not be able to take up all the premium spaces. 2) Valet trash is not working. My neighbor left… See More
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Elan Williamsburg Apartments Manager
11/03/2020
Verified Resident 793430, your satisfaction is our top priority. As of November 1, 2020, our new parking policy will be in place to ensure that all residents can find parking. We work very hard to keep the community beautiful and would love the chance to speak with you if you find that the Valet Living service is not being utilized properly. Please don't hesitate to reach out with any further concerns you my have. Your feedback helps us to improve!
Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2020
This complex and Grey Star as a whole is very deceiving. The amenities are beautiful with a lap pool and huge gym but this is just to cover up all of the short comings. I used this property for a short term rental and paid dearly… See More
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Elan Williamsburg Apartments Manager
08/20/2020
Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your stay. Your feedback helps us improve moving forward.
Verified Resident 792101 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2020
Overall, I love the appearances, amenities, and convenience with Elan Williamsburg. The ease of parking is very great. Would be better if there were more roads providing quicker access to the space and the rest of Williamsburg. Other than lower rent prices and making the valet… See More
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Elan Williamsburg Apartments Manager
07/17/2020
Hello Verified Resident 792101, we appreciate you taking the time to leave us this feedback. Welcome to Elan Williamsburg!
Verified Resident 790001 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2020
Happy to be a resident of Elan Williamsburg. The complex is nice, quite and well maintained. Management and Maintenance Team are always available to help, professional and effective when resolving any issue. See More
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Elan Williamsburg Apartments Manager
07/16/2020
Verified Resident 790001, thank you for your kind words and this wonderful review! Welcome to Elan Williamsburg!
Verified Resident 783311 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2020
If you are looking for your next home, Elan Williamsburg is the place to be! The community and amenities are excellent. Above all, the office and maintenance staff are absolutely wonderful to work with and make living here feel like a 5-star resort. I'm so happy… See More
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Elan Williamsburg Apartments Manager
06/26/2020
Verified Resident 783311, we are so happy to read such a great review about Elan Williamsburg!
Verified Resident 775865 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2020
We have loved the whole experience of renting an apartment at Elan! From the warm welcome and tour to the beautiful buildings and decor, our move has been easy and exceeded our expectations. The online portal is so easy to use and the fees are minimal.… See More
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Verified Resident 775513 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
Elan is wonderful! Fantastic, friendly staff, beautiful apartments, great community! I've been living here for almost one year and would highly recommend living at Elan Williamsburg to anyone. Can't say enough good things! See More
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Elan Williamsburg Apartments Manager
06/05/2020
Verified Resident 775513, it's experiences like yours that really keep us motivated! We love our residents!
Verified Resident 771709 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2020
The community areas are very clean, and the office staff is polite and always ready to help. We had issues with the power in our apartment the first day we moved in which weren't Elan's fault at all, but they still gave us a small discount… See More
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Elan Williamsburg Apartments Manager
05/25/2020
Verified Resident 771709, thank you for your kind review; we are happy to pass along your comments to the team here at Elan Williamsburg!
Verified Resident 655648 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2020
I have been stolen something in my car a couple of weeks ago, even though my car got parked in front of my place. Now I am a little bit worried about the safety. I have no idea if the elan have something to deal with… See More
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Elan Williamsburg Apartments Manager
06/26/2019
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 767090 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2020
My family and I love living in Elan Williamsburg. We like the apartment and our neighbours are very nice. The staff are more than professional. We enjoy the activities the staff organised. Overall we are very satisfied with everything! See More
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Elan Williamsburg Apartments Manager
05/09/2020
Verified Resident 767090, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elan Williamsburg Apartments.
Verified Resident 750123 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
The staff is friendly and efficient. The apartments are clean, beautiful, and have great appliances and layouts. The complexs location is fantastic, close to main Williamsburg but enough removed to feel private. Fantastic! See More
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Elan Williamsburg Apartments Manager
03/08/2020
Verified Resident 750123, thank you so much for your high rating! We love having you here at Elan Williamsburg!
Verified Resident 749782 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2020
Elan offers great amenities (including a pool, fitness center, business center, and walking path), friendly, professional and knowledgeable staff, and upscale apartments. The icing on the cake is the reasonable price tag, which underlines the value of this community! See More
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Elan Williamsburg Apartments Manager
03/08/2020
Verified Resident 749782, it's experiences like yours that really keep us motivated! Welcome to Elan Williamsburg!
Verified Resident 747655 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2020
Nice Quality apartment, good appearance, good kitchen appliances, great service from management, quick response on maintenance request, great grilling set up, good community activities, club house complementary coffee and appetizers occasionally See More
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Elan Williamsburg Apartments Manager
02/27/2020
Hi Verified Resident 747655, thank you so much for your positive comments about Elan Williamsburg!
Verified Resident 744327 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2020
This has thus far been a stressful part in my life, moving from the west to the east coast, however, the staff at Elan Williamsburg truly made moving in the easiest part of my transition. I appreciate all their help, from the maintenance to the staff… See More
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Elan Williamsburg Apartments Manager
02/14/2020
Verified Resident 744327, we strive to make every move as easy and painless as possible, we are happy that we were able to do that for you! Your wonderful feedback means a lot to us and thank you for your praise and kind comments about our team. Welcome to Elan Williamsburg!
Verified Resident 742035 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2020
Maybe I am paranoid, but just having one deadbolt on a door isn't enough for me. Other than that this community gets top marks across the board. The leasing office is very polite and handle matters quickly and have even responded to emails when they are… See More
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Elan Williamsburg Apartments Manager
02/07/2020
Hi Verified Resident 742035, thank you for taking the time to leave a review for us at Elan Williamsburg. We're happy we could meet your expectations! Welcome to Elan Williamsburg!
Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/29/2020
For the past 2 months there has been some transient living in the apartment next to me and I have been unable to sleep because she is so incessantly loud (yelling/angry). I can hear all her 4+ hour conversations in detail late into the night. The… See More
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Verified Resident 598373 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2020
Good. Only complaint is the noise from the kid upstairs when they are here for their weekend visits. Staff overall is great and community is friendly. Convenient to my work, shopping, activities. Thank you!!! See More
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Elan Williamsburg Apartments Manager
02/04/2019
Thank you so much for your praise and kind comments about our team, amenities, and community. We are thankful you chose Elan Williamsburg as your new home and look forward to going beyond your expectations during your residency.
Verified Resident 732185 • vrp • 2019
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
I've only been here a short time, but from the moment I walked into the rental office, I felt at home. Because of the way Michelle Dean treated me. She was very friendly and professional and made me feel that this was the place I could… See More
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Verified Resident 730203 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2019
We are a military family, I PCSd from Germany, my spouse from Texas and the process was extremely easy. The staff was always efficient at responding, and providing me with the information needed to make such a crucial decision from over seas. I am very pleased… See More
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Elan Williamsburg Apartments Manager
12/24/2019
Verified Resident 730203, we are so happy to read such a great review about our community. We will pass along the wonderful comment about Shirae as well to her. Welcome to Elan Williamsburg!
Verified Resident 729313 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
Elan is a beautiful place to call home. It is children friendly. Spacious , very beautiful and has a warm friendly accommodating staff. It is a quiet place with nice furniture. The outdoors is very inviting. The environment feels like a hotel. See More
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Elan Williamsburg Apartments Manager
12/19/2019
Verified Resident 729313, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elan Williamsburg. Welcome to Elan Williamsburg.
Verified Resident 728640 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/17/2019
I recently moved into an apartment and so far, I have had a very positive experience with the staff at Elan Williamsburg. The apartments are fairly new, with modern appliances and good insulation. The gym is clean and well furnished with top quality equipment. I appreciate… See More
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Elan Williamsburg Apartments Manager
12/18/2019
Verified Resident 728640, thank you for sharing your positive experience about your move in with us. We are glad you are getting to enjoy our gym and Amazon Hub lockers. We are only a phone call away if you need something to make your residency more enjoyable. Welcome to Elan Williamsburg!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,910
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
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Frequently Asked
What are noise levels like at Elan Williamsburg Apartments?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Elan Williamsburg Apartments?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
How safe is Elan Williamsburg Apartments?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.
The community is rated 4.6/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 85% of their community reviews in the past year.
Managers have responded to 85% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 55.8 days to their community reviews in the past year.
Managers have replied within 55.8 days to their community reviews in the past year.
What is the pet policy at Elan Williamsburg Apartments?
No pet policy available
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath
1 Bed, 1 Bath
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Elan Williamsburg Apartments is an apartment in Williamsburg in zip code 23185. This community has a 1 bedroom, 1 bathroom, and is for rent for $1,910. Nearby cities include Toano, Gloucester, Yorktown, Newport News, and Poquoson. 02185, 23188, 23603, 23168, and 23690 are nearby zip codes.
