Number of reviews in the past 365 days | 20 |
Percentage of reviews responded to | 85% |
Average time to respond to reviews | 55.8 days |
Elan Williamsburg Apartments
100 Whitworth Way
Williamsburg, VA 23185
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 20 |
Percentage of reviews responded to | 85% |
Average time to respond to reviews | 55.8 days |
Thank you for your concerns. As soon as this was brought to our attention, immediate and appropriate action was taken. At this time, the described is no longer an active resident at our community.
Hi Verified Resident 844835, we are very happy to have provided you with such a positive experience! Thank you for your suggestion, we will pass it along!
Hello Verified Resident 796213, thank you; we appreciate your feedback! I'm happy to report that Elan Williamsburg is in the process of introducing recycling to the community. Stay tuned! : )
Verified Resident 750508, thank you so much for the positive review! Great news: our new parking policy begins November 1, 2020 and it will help tremendously!
Verified Resident 793430, your satisfaction is our top priority. As of November 1, 2020, our new parking policy will be in place to ensure that all residents can find parking. We work very hard to keep the community beautiful and would love the chance to speak with you if you find that the Valet Living service is not being utilized properly. Please don't hesitate to reach out with any further concerns you my have. Your feedback helps us to improve!
Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your stay. Your feedback helps us improve moving forward.
Hello Verified Resident 792101, we appreciate you taking the time to leave us this feedback. Welcome to Elan Williamsburg!
Verified Resident 790001, thank you for your kind words and this wonderful review! Welcome to Elan Williamsburg!
Verified Resident 783311, we are so happy to read such a great review about Elan Williamsburg!
Verified Resident 775513, it's experiences like yours that really keep us motivated! We love our residents!
Verified Resident 771709, thank you for your kind review; we are happy to pass along your comments to the team here at Elan Williamsburg!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 767090, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elan Williamsburg Apartments.
Verified Resident 750123, thank you so much for your high rating! We love having you here at Elan Williamsburg!
Verified Resident 749782, it's experiences like yours that really keep us motivated! Welcome to Elan Williamsburg!
Hi Verified Resident 747655, thank you so much for your positive comments about Elan Williamsburg!
Verified Resident 744327, we strive to make every move as easy and painless as possible, we are happy that we were able to do that for you! Your wonderful feedback means a lot to us and thank you for your praise and kind comments about our team. Welcome to Elan Williamsburg!
Hi Verified Resident 742035, thank you for taking the time to leave a review for us at Elan Williamsburg. We're happy we could meet your expectations! Welcome to Elan Williamsburg!
Thank you so much for your praise and kind comments about our team, amenities, and community. We are thankful you chose Elan Williamsburg as your new home and look forward to going beyond your expectations during your residency.
Verified Resident 730203, we are so happy to read such a great review about our community. We will pass along the wonderful comment about Shirae as well to her. Welcome to Elan Williamsburg!
Verified Resident 729313, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elan Williamsburg. Welcome to Elan Williamsburg.
Verified Resident 728640, thank you for sharing your positive experience about your move in with us. We are glad you are getting to enjoy our gym and Amazon Hub lockers. We are only a phone call away if you need something to make your residency more enjoyable. Welcome to Elan Williamsburg!
$1,910
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1 Bedroom
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Elan Williamsburg Apartments