Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 167 days |
Contact Property
Woods of Williamsburg
108 Tilghman Ct.
Williamsburg, VA 23188
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 167 days |
Anonymous, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 225-9033. We look forward to hearing from you.
We are sorry to hear that you are displeased with our community. We appreciate all feedback, and for giving us the chance to improve by providing us with your experience. We would like to get some more details about your experience with us. If you can please contact myself, the property manager, at (757) 565-0396 or email me at [email protected] at your earliest convenience to discuss your concerns further that would be great!
I am very happy to hear you are enjoying your home at Woods of Williamsburg! We appreciate your feedback and thank you for taking the time to share your feedback! We look forward to your continued residency.
We appreciate all feedback, and appreciate you giving us the chance to improve by providing us with your experience. We regret to hear that you are displeased with your recent experience with us. We would like to get some more details about your experience with us. If you can please contact myself, the property manager at (757) 565-0396, at your earliest convenience to discuss your concerns further.
Liam, I am sorry to hear that our efforts to inform our residents on how to prepare for Hurricane Florence and the steps that we would take afterwards was relayed in a negative way. Due to the initial reports of potential flooding and downed trees we wanted to ensure we were able and prepared to get residents back to normal as quickly as possible should they be affected by flooding or other damages. This involved notifying all residents in advance that we may have to enter after the storm had passed. Again, I apologize that we didn't convey our concerns for our residents and the community as well as we had intended and will use your feedback to improve our communications with residents in the future. Please don't hesitate to contact me at [email protected] if you'd like to discuss your concerns further.
I am sorry we kept missing one another and understand your frustration during this crisis. I am happy you received my messages and we were finally able to connect. I hope you like the apartment we found for you! As you get settled in, please let me know if there is anything more I can do to help with the transition, I am here to help in any way.
$864
590
1 Units
Heartland Cherry
$960
655
1 Units
River Birch
$1,030 - $1,079
895
8 Units
Flowering Dogwood
N/A
1,085
N/A
Southern Magnolia
At Woods of Williamsburg Apartments in Williamsburg, Virginia, live in comfort and convenience in a studio, one, two, or three bedroom apartment! Options abound to find the perfect apartment for every need with amenities like washer and dryer connections, white appliances, private patio and walk-in closets. The community boasts amenities like a swimming pool, two playgrounds, laundry facilities. Close to home, entertaining activities like Go Ape Zipline Tours and Busch Gardens bring the fun. Find other conveniences like nearby grocery stores and shopping. Everything you need is at Woods of Williamsburg Apartments!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Woods of Williamsburg
108 Tilghman Ct.
Williamsburg, VA 23188