Review History for Liam W

Woods of Williamsburg


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Liam W

Resident 2018

9/11/2018

Wife called the office yesterday to ask what action would be taken regarding the sliding glass door, since we're in a very exposed unit and expecting some fallout from the hurricane - was advised to wait for an email.. the email said basically 'good luck'. Noticed tonight that both the maintenance and office glass doors have been boarded up. Oh, but we will be inspected "when it's safe to return" to see if there's any damage they can claim on insurance. GG
    Manager

    9/18/2018

    Woods of Williamsburg
    Liam, I am sorry to hear that our efforts to inform our residents on how to prepare for Hurricane Florence and the steps that we would take afterwards was relayed in a negative way. Due to the initial reports of potential flooding and downed trees we wanted to ensure we were able and prepared to get residents back to normal as quickly as possible should they be affected by flooding or other damages. This involved notifying all residents in advance that we may have to enter after the storm had passed. Again, I apologize that we didn't convey our concerns for our residents and the community as well as we had intended and will use your feedback to improve our communications with residents in the future. Please don't hesitate to contact me at pm.woodswilliamsburg@missionrockres if you'd like to discuss your concerns further.

    Review 9 out of 63

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