Review History for anonymous

Enclave at Potomac Club Apartments


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anonymous

prospective ā€¢ Visited 2015

4/1/2015

I truly wish I had reviewed this site before securing an apartment at Potomac Club...BUT WAIT I haven't moved in an I still have issues. I secured an apartment online, and paid the security deposit (plus app fee) to secure this particular unit. While I was filling out the online application the young lady that I originally contacted to secure the unit called me back and said "hey someone else just called about this particular unity so you may want to hurry up and submit the app and deposit. Convenient right? Well I met with her a few days later and received all the information required to process prior to moving in....renters insurance requirements, VA power etc. All of my paper work lists the unit I secured online, and the unit was written on all of my paperwork. Well...I called two weeks prior to my move in date to check on the status of my lease, and I DID NOT receive a return call until the week I was supposed to move in. More importantly the unit I secured online is surprisingly not available! What's funnier is that no one has a real reason for or offer to make good on the secured apartment. So the story goes a little further, as I have a friend whom also lives in the building I scheduled to move into...we have gone to the unit listed on my contract and someone STILL lives there! I seriously think I was a victim of bait and switch, and I have contacted two state agencies to assist me with investigating this matter. Consumer beware.
    Manager

    4/9/2015

    Enclave at Potomac Club Apartments
    Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have had issues with your application process and securing the apartment you applied for. Please contact us and speak with myself, property manager, so that I can speak with you directly about this situation and how we can resolve it.

    Review 28 out of 50

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    Enclave at Potomac Club Apartments

    March 2024

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