Glen Ridge Commons Apartments
#6,733 #12 #390

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Glen Ridge Commons Apartments

12810 Island House Loop, Woodbridge, VA 22193
(145 Reviews)
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"The office staff are awesome they go above and beyond to help you. They are very friendly." ...
$1,540 - $2,172/mo
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Floor Plans & Pricing

2 Bedrooms

Two Bedroom One and half Bathroom 50%

2 Beds, 1.5 Baths | 872 sq. ft.

$1,540

1 Available Unit

See Floor Plan Details

Two Bedroom One and half Bathroom 60%

2 Beds, 1.5 Baths | 872 sq. ft.

$1,699

1 Available Unit

See Floor Plan Details

Two Bedroom Two Bathroom 60%

2 Beds, 2 Baths | 895 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bathroom 60%

3 Beds, 2 Baths | 1,101 sq. ft.

$2,172

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

2.3

Safety

3.0

Office Staff

3.5

Maintenance

3.7

Neighborhood

3.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.33 days

View Community Timeline
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Glen Ridge Commons Apartments Reviews

(127)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 748933

Verified Resident ā€¢ 2021 - 2023

8/4/2023

Safe area, nice neighborhood. Wish they would upgrade the apartments and get a nice playground for the kids for the amount money we pay per month. I do like the new leasing office ladies they do not harass you like the previous ladies Loranne andā€¦Ā See More >
    Manager

    8/8/2023

    Glen Ridge Commons
    We are glad you have been satisfied with our comfortable apartment homes and new office team. We will work to improve our apartments and outdoor amenities, and please let us know if there is anything else we can do to improve. Thank you for your kind words!
    Review Author Icon

    Resident 1158605

    Verified Resident ā€¢ 2023

    7/11/2023

    The staff here are amazing. Ashley was so easy to work with and she actually what's to help. The life guard is so good with children and very friendly too. I have not met one person here that was not helpful. The apartment could useā€¦Ā See More >
      Manager

      7/13/2023

      Glen Ridge Commons
      We strive to provide courteous and professional service, and your compliments have made our day! We cannot wait to share your kind words with Ashley, our lifeguard, and the rest of our team. We would be happy to see how we can update your apartment home, so please get in touch with our team when you have a moment to chat. Thank you!
      Review Author Icon

      Resident 1158589

      Verified Resident ā€¢ 2020 - 2023

      7/11/2023

      TRASH! Raggedy apartments. Don't fix things correctly. These apt are so outdated for the price that we are paying. Ridclous. Pleas get hel and figure it out. They don't care about our welling being and health issues

        Manager

        7/14/2023

        Glen Ridge Commons
        Your satisfaction is important to us, and we are sorry to hear you feel this way. Our team aims to meet our residents with amazing service, and we are sorry if your experience has not reflected this. We would like to connect with you to learn more, please give us a call or stop by our office for a chat. We hope to hear from you soon.
        Review Author Icon

        Resident 1157197

        Verified Resident ā€¢ 2019 - 2023

        7/7/2023

        The first year was ok, I moved here in a hurry right after a seperation from my husband. I was able to get processed quickly and moved in within 2 weeks of me applying. Since then there has been many changing of the gaurds inā€¦Ā See More >
          Manager

          7/11/2023

          Glen Ridge Commons
          Thank you for reaching out to us as a loyal resident. We greatly appreciate your feedback on our team and enhancements to your home. As you mentioned, our team is making efforts to improve relations with your neighbor, and we would be happy to discuss this matter with you further to facilitate a more positive experience for you overall. When you have a moment to talk, please call or come by the office. Thank you.

          Updated Review

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          Resident 807692

          Verified Resident ā€¢ 2020 - 2023

          6/10/2023

          Overall good, the building and the surroundings need cleaning. The pool needs new chairs and tables. Maintenance team is great, they come in on a timely manner and get things done. Visitors parking need to improve, we need to have at least something that weā€¦Ā See More >
            Manager

            6/13/2023

            Glen Ridge Commons
            We appreciate you sharing your experience with us. It is nice to know our team has addressed your concerns in a timely manner. We hold the upkeep of our community at the top of our priority list, and we would like to hear more about your observations. At your earliest convenience, please give us a call or stop by our office for a chat.

            Updated Review

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            Resident 827326

            Verified Resident ā€¢ 2021 - 2023

            4/9/2023

            At first I was in love with the community and my apartment but as time started passing and the way things are being handled it's a joke and a circus complain about rudely neighbors nothing gets done ????n

              Manager

              4/13/2023

              Glen Ridge Commons
              We are sorry to hear that you have not been satisfied with your experience and our response to your concerns about noise, so we ask that you call or come by our office so we may learn more and work to uplift your experience. Thank you.

              Updated Review

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              Resident 711605

              Verified Resident ā€¢ 2011 - 2023

              1/8/2023

              Glenridge Commons is not the community it once was there's a lot of single mothers moving in with so-called boyfriends, the breezeways now all smell like marijuana, my apartment stinks like marijuana from my neighbor who smokes it all day even though it is federallyā€¦Ā See More >
                Manager

                1/12/2023

                Glen Ridge Commons
                We are sorry to hear of your disapproval of your neighbors. We do care about you and continually do our best to grow and move forward, so your input is important to us. If you have any specific ideas for us to note, or if you would like to request a service of any kind, call or stop by the office anytime.

                Updated Review

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                Resident 855233

                Verified Resident ā€¢ 2020 - 2022

                10/10/2022

                Horrid! It is not kept clean. trash all over, drug smell, dog feces liter the grass and the sidewalks. Trash is constantly overflowing and stinky. Cigarette burns. Absolutely the worst place to live. Lights are poor in spots. On-site management is rude.

                  Manager

                  10/14/2022

                  Glen Ridge Commons
                  Thank you for bringing forward these concerns. Our team aims to provide excellent service and well-maintained grounds, and we regret your disappointment. We will be glad to speak with you directly, so please contact our regional customer care group at MidAtlantic@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!

                  Updated Review

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                  Resident 846131

                  Verified Resident ā€¢ 2018 - 2022

                  8/5/2022

                  It been okay. . Get what you pay for. Apartments are very old. Old appliances. There's always trash on the ground throughout community. Everything is falling apart, pipes appliances. They just keep putting bandages on things instead of replacing it

                    Manager

                    8/10/2022

                    Glen Ridge Commons
                    We appreciate this valuable feedback about our apartment homes. We value these suggestions and will begin to put focus on improving some of these items. We will also remind residents to dispose of their garbage appropriately, and feel free to reach out to our office if you would like to chat in more detail. Thank you!

                    Updated Review

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                    Resident 823536

                    Verified Resident ā€¢ 2020 - 2022

                    7/8/2022

                    Amazing I love it here. Very quiet clean. Very well kept up. Maintenance is very quick. Office staff are amazing and very helpful will work with you when you have any problems .I highly recommend these apartments.

                      Manager

                      7/12/2022

                      Glen Ridge Commons
                      Thank you for your glowing review! Our team works hard to continually provide a great experience for our residents, and we are so happy to hear about your wonderful interactions with our dedicated maintenance and office teams. We appreciate your recommendation greatly.

                      Updated Review

                      Review Author Icon

                      Resident 735419

                      Verified Resident ā€¢ 2020 - 2022

                      4/8/2022

                      Nice area with many good neighbors that become like family. It's a good location for my son's many sport activities and practices and as well as work. The management staff is very polite and responsive for any issues that comes up.

                        Manager

                        4/12/2022

                        Glen Ridge Commons
                        Our team cannot thank you enough for the compliments. It is nice to know our convenient location and amazing team have made you feel at home here. Stop by the office if you need us.

                        Updated Review

                        Review Author Icon

                        Resident 858648

                        Verified Resident ā€¢ 2020 - 2021

                        4/30/2021

                        The maintenance staff is friendly and respectful. Property Management responds swiftly to emails. There is no playground for the children, but there are a few in walking distance outside of the complex.

                          Review Author Icon

                          Resident 894195

                          Verified Resident ā€¢ 2019 - 2021

                          4/16/2021

                          Quiet, safe, clean little community. A little far from 95, but restaurants and grocery stores are close by. Small gym and pool usually available for tenant use. Monthly games and prizes keep thing fun.

                            Manager

                            4/17/2021

                            Glen Ridge Commons
                            Dear Valued Resident, Thank you for taking the time to leave this wonderful review! We work hard to keep our community great and we are happy to see resident satisfaction! Please do not hesitate to ever reach out to me directly, should there be anything we can help you out with. Sincerely, Marianne Ramey, Property Manager mramey@herculesliving.com
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                            Resident 886139

                            Verified Resident ā€¢ 2021

                            3/21/2021

                            Love love the two office ladies!!! Helped me so much to move in ! Couldn't thank them enough . Very nice and professional made sure I had all the updates on my status of the application for my apartment! Great experience

                              Manager

                              4/3/2021

                              Glen Ridge Commons
                              Dear Valued Resident, Thank you for submitting this amazing review! Our goal is 100% resident satisfaction, and we are clearly hitting this goal! Please do not hesitate to ever reach out to me directly, should there be anything we can help you out with. Sincerely, Marianne Ramey, Property Manager mramey@herculesliving.com
                              Review Author Icon

                              Resident 884585

                              Verified Resident ā€¢ 2020 - 2021

                              3/16/2021

                              The main reason I moved to glen ridge commons was because of the affordable rent and parking. Recently they have started using parking decals and visitor passes which is kind of an inconvenience but understandable for managements sake. I can live with the changes! Overallā€¦Ā See More >
                                Manager

                                4/3/2021

                                Glen Ridge Commons
                                Dear Valued Resident, Thank you for submitting this great review! Our goal is 100% resident satisfaction, and we are clearly hitting this goal! Please do not hesitate to ever reach out to me directly, should there be anything we can help you out with. Sincerely, Marianne Ramey, Property Manager mramey@herculesliving.com
                                Review Author Icon

                                Resident 868837

                                Verified Resident ā€¢ 2020 - 2021

                                1/31/2021

                                It's been good, living here . Every one here very professional and courteous. Willing to help when there a need, to you happy living in this area. Very convenience to store and highway. Taken out garbage bags the bins to to be picked up moreā€¦Ā See More >
                                  Manager

                                  4/3/2021

                                  Glen Ridge Commons
                                  Dear Valued Resident, Thank you for submitting this amazing review! Our goal is 100% resident satisfaction, and we are clearly hitting this goal! Please do not hesitate to ever reach out to me directly, should there be anything we can help you out with. Sincerely, Marianne Ramey, Property Manager mramey@herculesliving.com
                                  Review Author Icon

                                  Resident 858898

                                  Verified Resident ā€¢ 2020 - 2021

                                  1/1/2021

                                  I like this apartment and the community overall. The apartment could have been cleaner before I moved in and there are some issues with adherence to trash policy, but the community seems safe and quiet and the office staff is responsive.

                                    Manager

                                    4/3/2021

                                    Glen Ridge Commons
                                    Dear Valued Resident, Thank you for this great review! We certainly agree that we have a lovely community, thanks to residents just like you! Please do not hesitate to reach out to me directly, should you ever have any needs. Resident satisfaction is a #1 priority of ours. Sincerely, Marianne Ramey Property Manager mramey@Herculesliving.com

                                    Updated Review

                                    Review Author Icon

                                    Resident 505611

                                    Verified Resident ā€¢ 2017 - 2020

                                    11/29/2020

                                    Very quiet community. Absolutely love the most current leading manager, Marianne! Very friendly, helpful and always goes above and beyond! The only issue is the fact that it's about 10-15 min from the highway and it's not as modern for the price you pay.

                                      Manager

                                      11/30/2020

                                      Glen Ridge Commons
                                      Dear Valued Resident, we are delighted to hear that you enjoy calling Glen Ridge Commons your home. Our dedicated management and maintenance teams strive to make your living experience its very best, and reviews like yours let us know we are doing just that! Be sure to let us know if there's anything else we can assist with. Thank you!
                                      Review Author Icon

                                      Resident 846835

                                      Verified Resident ā€¢ 2016 - 2020

                                      11/24/2020

                                      Great community the new property manager has really cleaned up this community and incorporates new programs to encourage more of a community feel. Apartments are affordable, maintenance is hit or miss but when work is finally done it is always up to par.

                                        Manager

                                        11/30/2020

                                        Glen Ridge Commons
                                        Hello Valued Resident! We appreciate the wonderful review! We're pleased to see that your experience with our community has been a positive one. Thank you for sharing and please don't hesitate to let us know if there's anything we can assist with!

                                        Updated Review

                                        Review Author Icon

                                        Resident 656991

                                        Verified Resident ā€¢ 2018 - 2020

                                        11/20/2020

                                        Office staff is rude, passive aggressive, and unresponsive. The maintenance men are difficult to reach and slow to respond. The neighborhood is quiet which is great. The appliances are older models and for the amount that we pay monthly there should be upgrades.

                                          Manager

                                          11/30/2020

                                          Glen Ridge Commons
                                          Hello Valued Resident. Thank you for reaching out. We apologize if you've had a less than positive experience here at Glen Ridge Commons. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail directly. Please feel free to contact us via phone at 757-473-3701 or email us directly at info@herculesliving.com. We look forward to having the opportunity to change your mind! Thank you.
                                          Review Author Icon

                                          Resident 827150

                                          Verified Resident ā€¢ 2020

                                          10/2/2020

                                          We love it here and would Highly recommend living here to others that are looking for affordable rent. The office and maintenance staff are all wonderful and extremely fast at addressing any issues or concerns I may have had.

                                            Manager

                                            11/30/2020

                                            Glen Ridge Commons
                                            Dear Valued Resident, thank you for this excellent review of Glen Ridge Commons! We take pride in making our community a comfortable and enjoyable place to call home, and we're glad to see that reflected in your rating. Should you ever have any questions or suggestions for us, please feel free to visit or call our office team. Thank you!
                                            Review Author Icon

                                            Resident 816996

                                            Verified Resident ā€¢ 2020

                                            9/13/2020

                                            Wonderful front office staff!! Apartments built pretty good the noise from other apts are rarely heard. Outside of apartments are fairly neglected. Trash overflows consistently, residents dont pick up dog fecesc and stairwells are extremely dirty. The outside area needs a major cleaning and powerā€¦Ā See More >
                                              Manager

                                              11/30/2020

                                              Glen Ridge Commons
                                              Hello, Valued Resident! Thank you for your review. We're very happy to learn we've exceeded your expectations! Anyone who encounters our community deserves a positive experience, and we're glad we could do that for you. If you have any questions or concerns, please feel free to call us at the leasing office. Thank you!
                                              Review Author Icon

                                              Resident 745638

                                              Verified Resident ā€¢ 2019 - 2020

                                              2/18/2020

                                              Quite and friendly neighborhood ! Close to grocery store and the prince William parkway! Close to public transportation and dining. Friendly staff and good quality home. Lots of places to walk if you like to walk for fitness.

                                                Manager

                                                2/24/2020

                                                Glen Ridge Commons
                                                Dear Valued Resident, Thank you so much for your great review! We are so happy to have you and your family here with us! Glen Ridge truly is in a fantastic area! Please do not hesitate to contact me directly should you ever have any questions or concerns. Sincerely, Marianne Ramey, Property Manager (mramey@herculesliving.com)
                                                Review Author Icon

                                                Resident 745520

                                                Verified Resident ā€¢ 2020

                                                3/22/2020

                                                The community is good and and the people are clean good environment .office and stuff .they fix the issue on time when you call the sometimes the people living in they don't know how to trow the garbage correctly.

                                                  Manager

                                                  2/24/2020

                                                  Glen Ridge Commons
                                                  Dear Valued Resident, Thank you so much for your kind review! We are so happy that you and your family have made Glen Ridge Commons your home! Please be sure to reach out to me directly should you ever have questions or concerns! Sincerely, Marianne Ramey, Property Manager (mramey@herculesliving.com)
                                                  Review Author Icon

                                                  Resident 737846

                                                  Verified Resident ā€¢ 2019 - 2020

                                                  1/21/2020

                                                  Community is growing adding more to the area. Safe walking trails for joggers. Lots to do in the area free parking for all guest .......................................................:.::

                                                    Manager

                                                    1/27/2020

                                                    Glen Ridge Commons
                                                    Dear Valued Resident, Thank you for this great review! We're pleased to see that your experience with our community has been a positive one. Thank you for sharing and please don't hesitate to let us know if there's anything we can assist with! Sincerely, Marianne Ramey, Property Manager (mramey@herculesliving.com)

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • Balconies or Patios
                                                    • Blinds
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Coat Closets
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Kitchen Pantries
                                                    • National Relocation Program
                                                    • Online Resident Services
                                                    • Playground
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Security Deposit Alternative Available
                                                    • Short Term Lease Available
                                                    • Walk In Closets
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                                                    Leasing

                                                    Ideally located in Prince William County, Glen Ridge Commons Apartments is Woodbridge, VA's most comfortable and convenient living destination. Feel at home in our spacious two and three-bedroom apartment homes, each designed with your relaxation in mind. Our pet-friendly community offers several resident amenities, including a resident clubhouse, fitness center, and swimming pool. Schedule an in-person or virtual tour today for more information regarding your new home at Glen Ridge Commons Apartments.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Highmark Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Glen Ridge Commons Apartments Rated?
                                                    Based on 145 number of votes by renters, Glen Ridge Commons Apartments is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Glen Ridge Commons Apartments?
                                                    Glen Ridge Commons Apartments is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Glen Ridge Commons Apartments is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Glen Ridge Commons Apartments?
                                                    Glen Ridge Commons Apartments is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Glen Ridge Commons Apartments?
                                                    Glen Ridge Commons Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Glen Ridge Commons Apartments is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Glen Ridge Commons Apartments?
                                                    Glen Ridge Commons Apartments is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.33 days to their community reviews in the past year.
                                                    Who manages Glen Ridge Commons Apartments?
                                                    Highmark Residential
                                                    What is the pet policy at Glen Ridge Commons Apartments?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                    What types of floor plans are available?
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Glen Ridge Commons Apartments

                                                    March 2024

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                                                    Glen Ridge Commons Apartments is a 872 - 1,101 sq. ft. apartment in Woodbridge in zip code 22193. This community has a 2 - 3 Beds, 1.5 - 2 Baths, and is for rent for $1,540 - $2,172. Nearby cities include Lake Ridge, Dumfries, Lorton, Triangle, and Quantico.

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