epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.4
Office Staff	4.3
Maintenance	4.4
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	77.78%

Manager's Review Reply Time

Average time to respond to reviews	13.67 days

Ratings & Reviews (147 Reviews)

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Noise

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Pines of York Manager

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• 2016 - 2020 Recommended

Updated 05/16/2020

Reviewed 05/16/2020

The staff is great. Whenever I have a maintenance issue, it is taken care of either the same day or the next day depending on severity rating. I enjoy seeing residence take walks around the neighborhood and the people that live here are friendly.

Pines of York Manager19/19/2020

Thank you so much for completing the online review. We know your time is valuable and we appreciate you giving us your feedback. We love having you as a resident, and we strive to make sure your experience with us is the best it can be. Thank you so much again for your feedback! We hope you have a great day!

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• 2010 - 2020 Recommended

Updated 05/10/2020

Reviewed 05/10/2020

Very warm and inviting. Neighbors are friendly and sociable (6' apart). At this time in my life I would not want to reside any place else. It is close to work and all my daily actions.Feel safe walking around apartment as well as to Food Lion.… See More

Pines of York Manager12/12/2020

The Pines Of York have the best residents! We know how lucky we are to have had you here as a valued resident. We will continue to push our community to the next level in 2020.

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Verified Resident 766592 • 2018 - 2020 Recommended

Updated 05/07/2020

Reviewed 05/07/2020

Good,friendly, dog friendly, quiet great,great,great,great th as no you ppppppppppppp]pppppppppppppppppppppppppppppppp]ppp]pp]ppppp 00000 See More

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Verified Resident 764585 • 1999 Recommended

Updated 05/02/2020

Reviewed 05/02/2020

I've never, to my knowledge, had any problems, with exception of when Apt will be payment. It would be interesting to learn IF Apt becomes vacant, (formerly by Mr Francis) I may be interested if present tenants decide to leave. If it does become vacant,I'd like… See More

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Russel 80 • Resident • 2016 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

I moved here because the complex was close to work and it was recommended to me. PROS: Peaceful Community, Friendly Staff, Spacious Apartments, close to work, Needs are Meet. CONS: Older Building, Pitbull's not allowed, no garages.

Pines of York Manager20/20/2020

Russel 80, we are so happy to read such a great review about Pines of York! Thank you so much again for your feedback! We hope you have a great day!

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Sabooda • Resident • 2019 Not Recommended

Updated 11/06/2019

Reviewed 11/06/2019

I would not recommend moving here unless you like living with MICE..I have sent out emails, calls to the rental office even sent out maintenance request online which maintenance marked completed without even coming out. I pay close to $1000 @month, I refuse to live with… See More

Pines of York Manager07/07/2019

Hello Ms. Sanders. Thank you for being a valued resident with the Pines Of York for the last 3 years. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (757) 690-2555 to discuss this further.

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Bianca Sanders 550 • Resident • 2016 - 2019 Recommended

Updated 10/18/2019

Reviewed 10/18/2019

Theyre always incredible to work with any time I have an issue or even a simple question. They respond quickly to maintenance issues and take such good care of the grounds and apartments. Theyre very prompt and always helpful! Definitely the best place Ive lived at… See More

Pines of York Manager23/23/2019

We greatly appreciate all feedback and want to thank you for sharing your thoughts and comments with us. We strive to provide timely and thorough maintenance at The Pines of York. It makes us all very happy when we hear that our residents are Happy to live at The Pines of York. Thank you for allowing The Pines of York to be your home

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Ivy Parker • Resident • 2016 - 2019 Recommended

Updated 09/17/2019

Reviewed 09/17/2019

Great place to live, The area is peacefull and my neighbors are friendly. The only con to this place is that the units are not updated, however they are very well maintained by the maintenance staff. Love the office staff and the monthly functions they host.… See More

Pines of York Manager03/03/2019

Dear Ivy, The Pines Of York have the best residents! We know how lucky we are to have had you here as a valued resident. We will continue to push our community to the next level in 2019.

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Kennieth Rankine • Resident • 2019 Recommended

Updated 09/10/2019

Reviewed 09/10/2019

I have been here for two years and moving in a couple days. My experience has been excellent. Both office staff and Maintenance took care of all of my needs. I recommend the Pines Of York. All my work orders have been taken care of in… See More

Pines of York Manager03/03/2019

Kennieth Rankine, thank you for your kind review; we are happy to pass along your comments to the team here at Pines of York! We hope to be of service to you again in the future. Best wishes, Pines of York

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AstonC • Resident • 2019 Recommended

Updated 05/15/2019

Reviewed 05/15/2019

This community is peaceful and calm. The appartment are good and well maintained. The environment is neat and well taken care of. I'm really enjoying my stay here and I will recommend this community to anyone who wishes to change environment.

Pines of York Manager03/03/2019

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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0619 Williams • Resident • 2017 - 2019 Recommended

Updated 02/12/2019

Reviewed 02/12/2019

My girlfriend and I love Pines Of York Apartments. We feel safe, close to all the locations that we frequent, and the few maintenance requests that we have needed have all been handled incredibly quickly and efficiently. The office staff is friendly and always makes you… See More

Pines of York Manager03/02/2019

Thank you again for taking the time to let us know how we did. We hope you have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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roger1982 • Resident • 2014 - 2018 Recommended

Updated 11/07/2018

Reviewed 11/07/2018

Pines of York is my home. I have lived at different apartment communities in my life time and each complex has had its ups and down. No where is perfect. We do not live in a perfect world. People make mistakes, after all we are all… See More

Pines of York Manager03/03/2019

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Resident • 2014 - 2018 Not Recommended

Updated 08/08/2018

Reviewed 08/08/2018

I have lived there for 4 and half years and recently moved out . When I moved out they duped me to pay for two extra months of rent. I was in process for buying house in Dec and terminated contract in Nov well before my… See More

Pines of York Manager20/20/2018

Hello, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (844) 832-1637 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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B. D. Johnson • Resident • 2017 - 2018 Recommended

Updated 02/21/2018

Reviewed 02/21/2018

I am a military member that has lived here for close to a year now. I love the location and peace it provides for my family especially when I am underway. The grounds are always well kept. Kenny and Santos from the maintenance department take care… See More

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HildaJames • Resident • 2007 - 2017 Recommended

Updated 03/17/2017

Reviewed 03/17/2017

I love this apartment complex. I have no complaints. The maintenance man Kenny alwasys takes care of my apartment and fixes the problem. Nancy and Mariska in the office are awesome.

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Resident • 2017 Recommended

Updated 02/24/2017

Reviewed 02/24/2017

I recently moved in to pines of York, and I couldn't be happier with the decision my significant other and I made by choosing this place. The employees are wonderful, and professional, Kenny the maintenance man is quick and professional and responds to work orders almost… See More

Pines of York Manager24/24/2017

From all of us at Pines of York, we just want to say thank you for expressing your positive experience you had while moving and residing at our community. It is our mission to provide all of our residents with a hassle free experience, through superior customer service in a well maintained home and community. Thank you so much for expressing your positive views. We look forward to having you both as valued residents for years to come.

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TammiDunn • Resident • 2015 - 2017 Recommended

Updated 02/13/2017

Reviewed 02/13/2017

Wanted to come on this site and write that we like our apartment but my main reason is to compliment Kenny who works in maintenance. He is always fast at coming out and fixing things that I have reported. Great sense of humor as well. Very… See More

Pines of York Manager24/24/2017

I am pleased to hear that you are so happy with your apartment home and taking the time to compliment Kenny. As you know, we strive to provide top notch customer service and based on your review it looks like we are doing a great job of it. Please let us know if there is anything else we can assist you with and thank you for choosing us to meet your housing needs.

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QuinnW • Resident • 2014 - 2016 Recommended

Updated 12/22/2016

Reviewed 12/22/2016

Thank you Mariska and Nancy for the wonderful holiday experience with Santa. Both my children truly enjoyed seeing Santa and taking a picture with him. We appreciate you guys taking out the time to host this event for the community. See More

Pines of York Manager24/24/2017

It is always wonderful to see the smiling happy faces of the little ones. I am pleased to hear that you and your children enjoyed the Christmas function. We truly value all of our residents and try to give back. Thank you so much for taking the time to write this review and for being a valued resident.

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Resident • 2014 - 2016 Recommended

Updated 11/16/2016

Reviewed 11/16/2016

My family and I lived here from June 2014 to November 2016.We relocated from Atlanta, from a single family home, so our perspective might be slightly skewed. Having said that, we loved our apartment experience. From day one on the entire staff was super friendly. They… See More

Pines of York Manager24/24/2017

Thank you so much for the positive review. You are most welcome. I am glad to hear that you and your family enjoyed the community events that are hosted monthly. Our mission is to always provide our residents with superior customer service as well as a well maintained home. Should there be a need in the future for an apartment home, please do not hesitate to come back to The Pines. A as always feel free to join us at any of our monthly resident functions.

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Codyschultz421 • Resident • 2014 - 2016 Recommended

Updated 11/08/2016

Reviewed 11/08/2016

I have rented here for two years now and have no complaints about the management or maintenance crew whatsoever. Recently had my heat go out and one of the maintenance men named Kenny was at my door within minutes and fixed my heat in no time… See More

Pines of York Manager24/24/2017

Hello Cody, On behalf of all us at the Pines of York, we just want to say "Thank you!" for taking the time to express your experience. We greatly appreciate all feedback and want to thank you for sharing your thoughts and comments with us.

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Rickr1804 • Resident • 1991 - 2016 Recommended

Updated 11/04/2016

Reviewed 11/04/2016

Pines of York is a wonderful apartment community to live in. The grounds are well maintained. I see the maintenance team, Kenny, Dandi and Santos roaming the grounds daily to pick up trash. They are always friendly when spoken to. I also see the Manger Mariska… See More

Pines of York Manager24/24/2017

Hello Rick, We greatly appreciate all feedback and want to thank you for sharing your thoughts and comments with us. We strive to provide timely and thorough maintenance at The Pines of York. It makes us all very happy when we hear that our residents are Happy to live at The Pines of York. Thank you for allowing The Pines of York to be your home.

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Airforcewife2011 • Prospective Resident • Visited 2016 Recommended

Updated 11/02/2016

Reviewed 11/02/2016

My husband and I stopped by Pines of York to check out the neighborhood because We are looking to move by the end of the year. We talked to Miss Nancy In The office who was a pleasure. We also spoke with the maintenance supervisor, as… See More

Pines of York Manager24/24/2017

Thank you so much for taking a moment to express your positive experience. We value YOU as a customer. We are committed to provide quality services to all our residents and customers. Again, we greatly appreciate your feedback!

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Resident • 2015 - 2016 Recommended

Updated 11/02/2016

Reviewed 11/02/2016

Mr santos and Kenny fixed a leak I have within an hour. They are always professionals and polite. I enjoy living here alot.

Pines of York Manager24/24/2017

We are grateful to have such terrific residents at the Pines of York. Thank you for sharing your positive experience. We value YOU as our resident and hope to have you here at The Pines Of York for years to come.

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Michelle White • Resident • 2016 Recommended

Updated 11/01/2016

Reviewed 11/01/2016

I have to say that the staff of Pines of York is beyond wonderful ! Mariksa and Nancy are so helpful and Pleasent to speak with. The staff as a whole are always very Pleasent and easy to approach . Kenny fixed my toilet leak within… See More

Pines of York Manager24/24/2017

Dear Michelle, We cannot express how encouraged we are by your kind words. We want you to know that we are truly dedicated to providing quality service to our residents. We value your feedback and we will continue to strive to make the Pines Of York the very best community in Hampton Roads.

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Resident • 2016 Not Recommended

Updated 10/28/2016

Reviewed 10/28/2016

I have lived in this apartment a few months now. First when we moved I the apartment had ants and damage. Our AC went out and the maintenence owner Mr. Santos said that he didn't care about the temperature in our apartment he wasn't coming out.… See More

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Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Ample Open Parking Available

General

24-Hour Emergency Maintenance
Additional Storage
Balcony or Patio
Business Center
Clubhouse
Convenient to Langley and Nasa
DishWasher
Disposal
Excellent School District
Fitness Center
High-Speed Internet
On-Site Management
Online Payments and Maintenance Requests
Park-like Setting
Pet-Friendly Community
Playground
Pool with Sundeck
Preferred Employer Program
Sliding Glass Doors
Spacious Floor Plans
Sports Court
Walk In Closets
Well Equipped Kitchen with Gas Range
Wi-Fi Access

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$950 - $1,415
SQ. FT.
836
Available
Avail.
4 Units
Model
One Bedroom, One Bath

View Floor Plan

Price
$990 - $1,500
SQ. FT.
915
Available
Avail.
5 Units
Model
One Bedroom, One Bath with Den

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
$1,160 - $1,550
SQ. FT.
1,118
Available
Avail.
3 Units
Model
Two Bedroom, One and a Half Bath

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,340 - $1,870
SQ. FT.
1,336
Available
Avail.
1 Units
Model
Three Bedroom, Two Bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! At Pines of York Apartment Homes, we take the concept of living large quite literally when it comes to our lovely apartments in Yorktown, VA. Each one is downright roomy – even our one-bedroom homes are 900 square feet! – and well-outfitted with everything you need to live comfortably. Picture coming home every day to a spacious apartment, a convenient location, and features that are created around enhancing your life. Located in Yorktown, VA, just minutes from Newport News, Langley AFB, NASA, and Bethel Park, Pines of York Apartment Homes has everything you need to relax and unwind. We offer spacious one, two, and three-bedroom apartment homes that feature exclusive community and household amenities like sliding glass doors and in-home washers and dryers. Enjoy the day lounging on the pool sun deck, stroll through our community with your favorite furry companion, or have a day out on the town in nearby Yorktown, VA. We know you deserve the very best when it comes to apartment living and amazing amenities. Explore our photo gallery and schedule your appointment online or drop by and visit us for your personal tour today!