Keen's Crossing

Keen's Crossing

(52 Reviews)
65 Winooski Falls Way, Winooski, VT 05404
$1,295 - $1,595/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

3 Bedrooms

3 Beds, 1.5 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Noise

1.8

Grounds

1.0

Safety

1.5

Office Staff

1.3

Maintenance

2.5

Neighborhood

2.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(52)

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anonymous

Resident 2020 - 2021

3/9/2021

renting here has been an incredibly stressful experience three months ago I reported water leaking into the apartment. it's still leaking. the sprinklers burst in one building last year and in another building this year, and poorly managed the entire situation in various ways. ConstantlySee More >
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anonymous

Resident 2019 - 2021

2/27/2021

The only good thing here is the maintenance team tryng to fix a poorly built apartment complex. Trust me electric will be high as the insulation is close to none. The walls are so thin we get to hear our upstairs neighbors kids all daySee More >
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anonymous

Resident 2020

12/15/2020

ultimately allowed the same waterline break to happen in one of their buildings by failing to review similar problems theyve had in the past which now has caused the 65 winooski falls way residents to live in a hotel room per 1 apartment for 5See More >
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brenda ritchie

Resident 2017 - 2020

12/7/2020

I do not like how this experience of being disgusted, the laundry room is always messy and the tenants do not clean up and laundry is on the floor also the washer 1 always has water in it and it doesn't spin out and 2See More >
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anonymous

Resident 2017 - 2020

8/3/2020

Awful if you are paying retail rent. Phones aren't answered, mail gets lost even if they sign for it, parking is always full because anyone can sneak in and there is no recourse while you paid 80$/m for your car. If you interact with themSee More >
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anonymous

Resident 2020

7/9/2020

Would not recommend to anyone. It is built very cheaply. Our pipes bursted and flooded the entire building. Don't have renters insurance so I lost everything. Awful management. They are making us pay for rent while we are displaced and electricity. Go somewhere else don'tSee More >
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anonymous

Resident 2011 - 2019

3/14/2019

Overall Expensive and Crowded. Staff seem like they cared when we moved in, have seen many staff changes. Neighbors extrememly boisterous and annoying, mail is ridiculous when trying to receive packages...

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anonymous

Resident 2016 - 2019

3/13/2019

I love living here. Keen's Crossing has a great management and maintenance staff. They're are incredibly responsive, and I always felt like they cared about our comfort and safety while living here. Great location, spacious apartment, with indoor parking.See More >
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anonymous

Resident 2014 - 2016

2/19/2017

My boyfriend and I really enjoyed living here for over two years, and the only reason we left was because we had to move to a different state. I've lived in quite a few apartments, and I have to say that Keen's Crossing has someSee More >
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anonymous

Resident 2016

10/31/2016

O M G The office lady's ( b.....es),can't do s..... Is taking for ever to hear back form them. To get approved is gonna take u at least 7-8 weeks , cause those stupid people how's working in there doesn't know what they doing . Please don't waste yourSee More >
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anonymous

Resident 2016

7/13/2016

Place is a ---- hole that caters to no/low income families and rapes retail rent payers. You couldn't pay me to live here and/or recommend it to anyone for now more than one day. This ------ person is less than friendly and good luck catchingSee More >
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anonymous

Resident 2014 - 2015

10/17/2015

This is one of the only places that always has openings. That is because the regular rent paying people leave as soon as their leases are up. The place is weird because its half low income peopleSee More >
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anonymous

Resident 2013 - 2014

12/7/2014

This place is HORRIBLE. I can sum up why people hate living here in one word. Noise. The location is awesome, it looks great on the outside. They put zero insulation in the building. YourSee More >
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Oli7

Resident 2012 - 2013

1/16/2013

I have lived here for a year now and am happy where I am. Right before I moved in though, I found this website and due to a lot of the horrible reviews I almost decided not to move in. I am gladSee More >
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richiesvt

Resident 2011 - 2012

9/15/2012

The management staff at Keens is amazing. I've lived there for over a year and they have been nothing but helpful. I've mostly dealt with the Assistant Property Manager, Trishia, and she has been amazing. I've lived in a few different apartment buildings in theSee More >
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anonymous

Resident 2009 - 2012

9/13/2012

I have been reading the reviews and here is another take on Keen's Crossing. When I moved back to Vt. I looked for two months for a place to live. Through other rental properties, I found smaller one bedrooms whereas the bedroom could holdSee More >
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burlingtonvt

Resident 2011 - 2012

8/24/2012

Keen's, like everywhere else, has its high points and low points. One of the highest points, in my opinion, is the management staff. I have had very few problems while living at Keens, going on a year now, but every time I have had toSee More >
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anonymous

Resident 2012

8/1/2012

Okay, first let me say I have lived here since this placed opened and I have seen a few managers come and go, Diane is pretty great, but the poor girl has to manage other properties owned by Hal-Keen as well. The new leasingSee More >
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anonymous

Resident 2011 - 2012

4/15/2012

Essentially in order to fill the buildings quickly they opened up a lot of units to Section 8 housing. While a few of these tenets are very nice and friendly, most are rude and inconsiderate to those around them. As soon as ourSee More >
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mirrorrim

Resident 2011 - 2012

1/9/2012

I'll try to address comments I've read and add my own. We moved from across the country and had a very hard time finding apt. complex reviews online, so I'll try to be thorough. Skip to the end for the short version. Edit: Sorry forSee More >
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anonymous

prospectiveVisited 2011

12/23/2011

hows is keens as of recent? and does anyone know what building number the leasing office is in?

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anonymous

Resident 2009 - 2011

12/20/2011

Knowing what I know now I wouldn't have ever moved here. The parking is expensive and it's not included in rent, and most of the time there isn't enough parking because they give out more tags then they have places for. If you wantSee More >
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unhappyathm

Resident 2008 - 2011

4/9/2011

I t am so frustrated with their parking policy and lack of space.You need a key card to enter that's OK,but you also need it to leave if you don't have your key card you cant get out and they only allow you one keySee More >
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anonymous

Resident 2009 - 2011

4/7/2011

WHAT SEEMED TO BE A WONDERFUL OPPORTUNITY HAS GONE SOUR. KEENS CROSSING IS DIRTY AND FULL OF DOG ---- EVERYWHERE ESPECIALLY IN FRONT OF 16 ABENAKI WAY 'THE DOG BUILDING' AND THE WALK WAY BEHIND IT. MANY TENANTS REFUSE TO CLEAN UPSee More >
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anonymous

Resident 2008 - 2010

2/11/2011

I recently moved out of Keens Crossing and enjoyed my two years of renting. I lived in building 85, in 2 bedroom facing the river. I dont have alot of complaints and feel some of the reviews are exaggerated or not true. ISee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: Can you hear your neighbors?

Frequently Asked

What are noise levels like at Keen's Crossing?
The community is rated 1.8/5 stars, which is considered having loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Keen's Crossing?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is Keen's Crossing?
The community is rated 1.5/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.
What is the pet policy at Keen's Crossing?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 1.5 Baths

Check Availability

Keen's Crossing

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Beds

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Baths

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Keen's Crossing is an apartment in Winooski in zip code 05404. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Burlington, Colchester, South Burlington, Essex, and Essex Junction. 05401, 05446, 05403, 05451, and 05452 are nearby zips.