What are noise levels like at Shangri La Apartment Homes?

The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Shangri La Apartment Homes?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Shangri La Apartment Homes?

The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 48.75 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Shangri La Apartment Homes, Bothell, WA

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	48.75 days

Ratings & Reviews (48 Reviews)

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Resident • 2020

12/15/2020

Best apartments in Bothell. This is a quiet place to live and Jeff and Julie do a great job taking care of everything here. The elevator and secure building have been my favorite part of living here and having trash and recycling chutes on my floor… See More

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Resident • 2016 - 2020

12/03/2020

I lived at Shangri La for 4 years and loved it while I was living there. I bought a house so I am not there anymore but just wanted to say it was a lovely place to live. The apartment was very modern and beautiful and… See More

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Resident • 2020

09/29/2020

I have lived here for 2 years and I am pleased with my apartment here. Everything is high quality. I never hear my neighbors. The building is always clean and employees are always friendly and professional. Packages get delivered to my door and side I have… See More

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Shangri La Apartment Homes Manager

09/30/2020

Thank you so much for this amazing review. We appreciate this!!!

Former Resident • 2020

06/20/2020

Best apartments I have ever lived at. I'd still be there if I did not have to move due to my job. If you want to live in a beautiful place with the nice neighbors and great staff this is the place. The apartment had so… See More

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Shangri La Apartment Homes Manager

07/22/2020

Thank you so much for your nice review. I will share it with everyone.

Resident • 2019 - 2020

01/28/2020

I love Shangri La. The employees are great and everyone I see that lives here is friendly. The place is beautiful and it is always clean. Could not ask for a better place to call home. I looked all over before I decided on moving here… See More

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Shangri La Apartment Homes Manager

07/22/2020

We are so happy to hear you are loving living here. We are so thankful for your wonderful review and are glad to have you here.

meyan • Resident • 2019

12/31/2019

This is a secured and very safe community. The staffs work in professional manners and manage resident's requests in short time if not immediate. The property is well maintained. I lived in 2 different units in the building and both units are spacious compared to local… See More

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Shangri La Apartment Homes Manager

07/22/2020

Thanks for the review. We appreciate it!

Former Resident • 2019

12/30/2019

I really enjoyed my stay at Shangri La. I'd still be there if I didn't have to relocate due to my job. I miss it and all the nice people I would see every day. The place is always so clean and the employees are so… See More

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Shangri La Apartment Homes Manager

07/22/2020

Thank you for the great review.

Resident • 2019

11/26/2019

I love Shangri La apartments! I have lived here 4 years now and cant see myself ever moving unless I can afford to buy a house. My neighbors are all so friendly and the employees are wonderful. I highly reccomend Shangri La. I never hear my… See More

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Shangri La Apartment Homes Manager

07/22/2020

Happy to hear you love it here. We appreciate the nice review.

JLarson77 • Resident • 2019

11/21/2019

I've lived at Shangri La for about 6 months now. Best apartment experience I've had to date. The staff here is absolutely amazing. They're always quick to address my questions or concerns. I also really enjoy the people who live here - super friendly and kind.… See More

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Shangri La Apartment Homes Manager

07/22/2020

Thanks for the amazing review. We are so happy to hear how you like living here.

kaiserjohn52 • Resident • 2019

09/23/2019

Shangri La is a really great place to live. I love the secure building, the neighbors and the staff here. I looked around at a lot of apartments and I am so glad there was an apartment available for me here.

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Shangri La Apartment Homes Manager

07/22/2020

We are happy you found a wonderful place to call home that you love. We love having you here too.

Resident • 2017 - 2019

09/12/2019

Everything about this place is terrific. I could not be happier. My apartment is beautiful and the building is always clean and the employees are very nice here. I love the fact that I can walk to the restaurants right next door and not have to… See More

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Shangri La Apartment Homes Manager

07/22/2020

Thanks so much for this nice review.

Prospective Resident • Visited 2019

09/11/2019

The office manager was fantastic and knowledgeable. Julie showed us around the apartment complex and my parent have moved in and are extremely happy living there. The grounds are keep clean and picked up. Julie has been especially accommodating to when needed.

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Shangri La Apartment Homes Manager

01/23/2018

We are so glad to hear you like your new home. Thank you for your nice review.

smiles4cats • Resident • 2017 - 2019

09/09/2019

This is a great place to live! Jeff & Julie are so helpful and kind. The people in the complex are friendly. Everything runs efficiently from garbage pickup to elevator. If you have a problem, it is addressed promptly. The building and grounds are well maintained… See More

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Shangri La Apartment Homes Manager

07/22/2020

We are so happy you feel like we are taking good care of your home.

[email protected] • Resident • 2018

10/30/2018

This has been such a great apartment. Love the staff - they're so friendly and kind. Nice folks living here too. Really like it. I can see myself being here for some time. Recommend checking it out if you're looking for a new place.

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Shangri La Apartment Homes Manager

10/31/2018

Thank you so much for your review. We are so glad you like it here and that you hope to stay for a long time.

Korenuh • Resident • 2018

04/03/2018

Shangri La is amazing. The staff is friendly and the apartment is beautiful! Hardwood floors, stainless steal appliances, and black granite countertops. I looked at so many apartments before finding Shangri La and I knew immediately that I wanted to live there. Couldn't be happier!

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Shangri La Apartment Homes Manager

04/04/2018

We are so glad to hear you like it here. We love it here too.

josephmyi • Resident • 2017 - 2018

01/15/2018

We love Shangri La. It is a great apartment with awesome staff. Mrs. Julie is a professional and kind manager. She listens what we say !!!. When we have issues with maintenance issues, Mr. Aaron does his best to fix it. It can't get better than… See More

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Shangri La Apartment Homes Manager

01/16/2018

Thank you for your nice review. We are so happy to hear you like living here. We hope to have you around here for a long time.

[email protected] • Resident • 2017 - 2018

01/09/2018

I rented the first apartment I looked at (at Shangri La) because of the following: The Manager, Julie, is fantastic. She is friendly, knowledgeable and efficient, and she followed up quickly to all of my questions during the rental process. Apartments are spacious, and an excellent… See More

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Shangri La Apartment Homes Manager

01/09/2018

We are so glad to have you here at our community. Aaron and I love hearing how happy you are here. We truly put our hearts into this place so it's nice to know you appreciate everything we are doing around here. We look forward to having you here with us for a very long time.

naygem • Resident • 2017

12/11/2017

I've been living here for 9 months and my experience in overall has been great here. *Noise: We hardly hear outside or neighbors noise in our unit. I know there are some families with small children on my floor but I wouldn't have noticed it if… See More

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Shangri La Apartment Homes Manager

12/12/2017

Thank you so much for this nice review. I will share it with Aaron too. We are glad to hear you are happy here.

BDUB-3rdFloor • Resident • 2016 - 2017

11/29/2017

Have been a pleased resident for over a year now. I am deeply thankful for the team here at Shangri La Apartments for their exceptional customer service. The team here goes above and beyond to make sure residents are well taken care of and it shows.… See More

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Shangri La Apartment Homes Manager

12/08/2017

Thank you for this really nice review. We appreciate it so much and we are very happy you are living here.

aruni199880 • Resident • 2017

11/01/2017

Many Issues: 1. Mails and important packages might be sent back as front door access doesn't work as expected to work 2.MAINTENANCE: Current maintenance guy is kinda RUDE.He just finds reasons and also he wont be available most of the time. .But the old maintenance guy… See More

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Shangri La Apartment Homes Manager

11/02/2017

Thanks for your review Aruni. I just wanted to let you know we took away the codes for the intercom for your safety because we had some very shady Amazon Flex delivery people showing up here to deliver packages that had codes so they could come here whenever they felt like it and they were coming here in unmarked cars and did not even have badges or any identification. You can request they call you on the intercom to so you can let them into the building when they arrive with your package. The new maintenance man actually really cares about the property and the residents here. I am always available to talk if you have an issue you would like to personally discuss with me in the office. I do not manage North Creek Bonaventure so if you have a issue with their machines you can address your concerns to them. I also do not have any say in what time the garbage man comes to pick up the garbage unfortunately. We are a small community so I am not quite sure what you mean by crowded. Please feel free to reach out to me about your concerns.

mhaight678 • Resident • 2014 - 2017

08/17/2017

Love this building. You are definitely taking a step up when moving into this community. Julie Searle is a great property manager. Always responsive to resident requests and/or complaints. Nothing is perfect, but this place is a pleasure to live in thanks to Julie and property… See More

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Shangri La Apartment Homes Manager

08/17/2017

Thank you so much for this nice review. It's nice to hear when residents are happy and it is a pleasure working here and having wonderful people like you as residents.

221BakerStreet • Resident • 2015 - 2017

08/16/2017

Our family has enjoyed living at the Shangri La Apartments for over two years. The apartment itself is spacious, with modern cabinets, floors and lighting. Everyone who visits us says that walking down the hallway to our apartment feels like a "hotel experience", and I agree.… See More

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Shangri La Apartment Homes Manager

08/17/2017

We are so happy to hear that you are enjoying your apartment here and that it has been such a great experience for you. It is truly a wonderful group of people living here and I am so grateful for all of you.

Resident • 2016 - 2017

07/19/2017

Quiet hours are NEVER enforced. Maintenance needs to add more staff, he can barely keep up. Residents treat the building like a personal dumping ground. Water pipes bursting in above freezing temperatures. The "hardwood" floors are laminate, and the granite countertops are tile not slab. The… See More

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Shangri La Apartment Homes Manager

07/21/2017

Thank you for your review Krista. We are sorry to hear your living conditions here were beneath your standards. Most people find it a luxury community and we do wish all residents a positive experience here but do realize not everyone has the same experience. I do truly apologize for not meeting your expectations. I wish you the best in your new home.

rahulkh24 • Resident • 2015 - 2017

06/29/2017

I living here from last 2+yrs. Staff is very very professional and friendly, specially Julie(Property Manager). She is an awesome lady, she takes care of property and the people who live here very well and I think I won't move until I buy my own home.… See More

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Shangri La Apartment Homes Manager

06/30/2017

Thank you for this very nice review. We really appreciate it. We are happy when we know you are happy here.

Resident • 2014 - 2016

04/01/2017

Plus: Neighbors are friendly and polite. Apartments are spacious and modern. Maintenance responds within a reasonable time. Location is convenient to local shopping and my job. Staff is usually on hand when needed and friendly. Cons: There have been several break-ins in the garage, in cars… See More

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Shangri La Apartment Homes Manager

07/28/2016

We agree with you that this is a great community and we appreciate your review. We also wanted to address the wear and tear that happens over time so we painted all the hallways and the trim on the baseboards throughout. We also hired Security and installed more cameras and have not had any issues since. If you have any other concerns please feel free to reach out to us in the office here so we can discuss with you in person. Sincerely, The Staff at Shangri La

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