I've lived at this community since March of 2005 and have had no problems with the staff. I'm surprised to see complaints about the staff since they are all helpful and nice! Coming from an apartment where rent was cheaper and a slumlord was included in the price- I can appriciate what the staff here does. I always get a quick response when something in my apartment needs repairs and most all of the staff knows my name! For an apartment in Everett, you definately could not get a better apartment for their prices.