Review History for Verified Resident 707254

Bella Sonoma


Updated Review

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Resident 707254

Verified Resident ā€¢ 2020 - 2021

7/13/2021

Management could be better and more eager to resolve issues. Management can be dismissive and unfriendly. I would like to see the office staff more welcoming. Also monitor the people across the street who come and get into the pool.
    Manager

    7/15/2021

    Bella Sonoma
    Thank you for sharing your suggestions for improvement. We understand the importance of courteous, responsive service and appreciate the feedback. We would like to know more about your interactions with our team. At your convenience, please contact our Customer Experience Team at customerexperience@fpimgt.com or The Community Director, Juniper Glihsmann at bellasonoma.cd@fpimgt.com. We look forward to hearing from you. Thank you!
    4 Previous Reviews

    Previous Review

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    Resident 707254

    Verified Resident ā€¢ 2020 - 2021

    7/1/2021

    Facility is esthetically appealing. The grounds are pristine. Noise levels are not great, lots of late night activities. The gated community is false, because the gate doesn't surround the property. A little disappointed in the response of Management and how they handle issues. Maintenance is the best part of living here.
      Manager

      7/8/2021

      Bella Sonoma
      Thank you for taking the time to complete the survey. We are pleased to hear you find the appearance of our community appealing and think so highly of our maintenance team. They work very hard. However, it is disappointing to learn your enjoyment has been impacted due to concerns about night noise and community access. At your convenience, please connect with me at bellasonoma.cd@fpimgt.com or contact the leasing office so we can discuss these matters further. Thank you,Juniper GlihsmannCommunity Director/Bella Sonoma

      Previous Review

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      Resident 707254

      Verified Resident ā€¢ 2020 - 2021

      4/29/2021

      The grounds are pristine, it is very appealing to come home. The maintenance is exceptional, very professional and attentive. The complex is quiet. The "gated community" is not really gated. The gate is just on the front, it does not surround the property. This is concerning because there have been individuals seen walking through the parking lot looking into windows. Overall it's a great place to live.
        Manager

        5/1/2021

        Bella Sonoma
        Thank you for highlighting our team's commitment to upkeep and service! We would like to learn more about your observations regarding the parking lot, so please contact us at bellasonoma.cd@fpimgt.com when you have a moment.

        Previous Review

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        Resident 707254

        Verified Resident ā€¢ 2020

        2/24/2021

        This property is quiet and clean, very nice place to live. The only draw back is they have a gate for cars to get in and out however the gate does not surround the property so if you are on foot you can just step over the small barrier and enter the property.
          Manager

          2/26/2021

          Bella Sonoma
          Thank you for highlighting our community's tranquil atmosphere and cleanliness! We are pleased to know that you are happy. We appreciate your feedback about access to the community. If you would like to share anything else with us, please feel free to reach out anytime.

          Previous Review

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          Resident 707254

          Verified Resident ā€¢ 2020

          1/17/2021

          I am new here and it has been an amazing experience. The staff have been extremely pleasant and helpful. I love maintenance they do great work. The grounds are really clean. I love how the property looks when you pull in.
            Manager

            1/20/2021

            Bella Sonoma
            Welcome to the community! We are pleased that you like the stunning first impression of the entrance and the maintenance in general. It is especially lovely to hear that our team has been so helpful to you. Please feel free to reach out anytime we can be of service.

            Review 31 out of 228

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            Bella Sonoma

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