Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 19.72 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 19.72 days |
Dear Verified Resident - Thank you for your kind review and 5-star rating! I'm happy to share your comments with the team here at Lakemont Orchard! Linda M. Community Manager
Dear Verified Resident, We truly appreciate your candid feedback about your experience here. I would really like to speak with you more regarding these matters. Please reach out to me at (425) 644-7147. I look forward to hearing from you. Thank you, Linda M. Community Manager
Thank you so much for your wonderful review and kind words...it means a lot to us! Linda M. Community Manager
Hi Dana! We're all so happy to welcome you and are looking forward to getting to know you during your stay here! Thank you for taking the time to leave your feedback :) Linda M. Community Manager
We're so happy to hear you had such a positive experience with our team! We appreciate the feedback and 5-star rating! Linda M. Community Manager
Hi Francesca - It makes me very happy to know we've provided you with such a positive experience! Your kind words mean a lot, and I appreciate you taking the time to leave such a wonderful review! Linda M. Community Manager
Hello Verified Resident! Thank you for sharing some of the great things about living at Lakemont Orchard. We appreciate the 5-star rating and are so glad you're enjoying living here! Linda M. Community Manager
Hello Verified Resident - Thank you for your great review and high star rating! I'll be sure to pass along your compliments to our maintenance team! Linda M. Community Manager
Dear Verified Resident 764913 - I'm disappointed to hear that you're not having a more positive experience with us at Lakemont Orchard. I would like to learn more about some of the experiences you've commented on so that we can address each of them specifically. If you'd like to reach out to me personally I can be reached at [email protected] or (425)644-7147. However, I would like to assure you that we are working with any resident who has let us know they're having difficulty paying rent due to Covid-19. If you're having financial difficulty we can certainly discuss your situation when we talk. I'd also like to let you know that we've added more play chips to the dog park and will look at other solutions if necessary. I hope you and your service dog will give it another chance! Thank you for taking the time to leave feedback and I hope to hear from you soon. Linda M. Community Manager
Hi Verified Resident - We're so happy you love it here and we appreciate the positive feedback about our team! Thank you for the 5-star rating! Linda Community Manager
Inca_i, We are so happy to read such a great review about Lakemont Orchard! Thank you for taking the time to leave your feedback. Linda M. Community Manager
Hi Verified Resident 795619, thank you so much for your positive comments about Lakemont Orchard!
Verified Resident 793090 - We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We do appreciate your honest feedback and we will use it to improve. Thank you, Linda M. Community Manager
Thank you so much for your positive comments about Lakemont Orchard! We appreciate you taking the time to share your feedback! Linda M. Community Manager
Hello - we're happy you found our staff to be so supportive during your many years here at Lakemont Orchard! Thank you for sharing your positive experience and detailed review! Linda M. Community Manager
Hi mtagelsir - Thank you so much for the wonderful review and 5-star rating! We really appreciate you taking the time to leave your feedback! Linda M. Community Manager
Hi Verified Resident 769412, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or email. (Hopefully soon we'll be able to say "stop by anytime") Thanks for taking the time to leave your feedback! Linda M. Community Manager
Hello Verified Resident 766663, - We appreciate you taking the time to leave us this valuable feedback. I regret that we didn't ensure you had a more positive move-in experience, and will use your candid feedback to help us improve in this area. Please don't hesitate to reach out to me directly if there is anything further we can do to turn your experience here to a more positive one. Thank you, Linda M. Community Manager
Hi Y---erak, Thank you so much for your positive comments about Lakemont Orchard and our team! We appreciate your feedback and recommendation! Linda M. Community Manager
Hello Verified Resident 742011 - Thank you and appreciate you taking the time to share your concerns. We certainly do not want you to feel this way, but it is necessary that all abide by the policies and procedures. As always, please feel free to contact me if you would like to schedule a time to discuss. Thank you. Linda M. Community Manager
Hi LeRay - We're happy to welcome you to Lakemont Orchard and to Washington! Thank you so much for the great review and 5 star rating. Please don't hesitate to reach out to us if there's anything more we can do! Linda M. Community Manager
Gina, First of all, I am sorry to hear of your mother's medical issues, and I hope she is doing well. It is upsetting to read your review and would like your mother to contact me so I can discuss her move-out and final billing with her personally. Thank you, Linda M. Community Manager
We regret to hear that you had a negative experience with us, We do appreciate all reviews, and thank you for giving us the chance to improve by providing us with this feedback. Linda M. Community Manager
Hi Verified Resident, we are very happy to have provided you with such a positive experience! We appreciate the wonderful review and 5-star rating! Linda M. Community Manager
$1,443
740
3 Units
1x1
$1,776
775
3 Units
1x1a
$1,973
905
2 Units
2x1
$1,903
950
8 Units
2x2
$2,053
1,025
2 Units
2x2 with den
$2,364
1,130
N/A
3x2
We are now offering self-guided and touch-less tours via scheduled appointments only. Our virtual tours are also available. Please schedule your personalized tour today! Welcome to a beautifully designed community! At Lakemont Orchard Apartments your home is located amidst lush landscaping on 27 wooded acres. Wonderful amenities, wonderful location, and a wonderful new home. We are only moments away from major employers, schools and fabulous shopping.
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