Review History for anonymous

Summerwalk at Klahanie


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anonymous

Resident 2019

12/9/2019

Summerwalk staff in the office rotates on a monthly basis. Quick to hand out late notices for the overpriced small and cramped apartments. Maintenance is another reason to avoid Summerwarlk. They want multiple inspections at a moment's notice and never knock. They do not want you to be there so they can pilfer through your things and steal. Some look pretty shady from my perspective. When you try to comply they run away only then to receive a notice to evict cause they do not want you home while they do inspections. I should know as I have heard the key turn in the door only for the dog who was crated barked only to run away before I could open the door. I have seen the back of one of them in the black uniforms as he ran up the stairs. They often block traffic with their golf carts on the main road and within the complex. I believe there is a law about golf carts as slow-moving vehicles on the main road with tags required but not them. The paper-thin walls allow everyone to hear conversations. Rent is overpriced. Kids climb on the dumpters to get on the roofs and not to mention screams and cries at the top of their lungs while throwing balls against the buildings. Maybe they should be on leashes as well for parents to control them. Parking is awful with limited free spots--Not mentioned in the leases as you are only allowed one. I have seen many squatters in the parking lot at not with no lighting. Someone must be in bed with one of Mary's towing guys or getting a kickback from them. Some scam they got going here. If you complain, they do very little for you other than tow your vehicle. They will be quick to rent you an overpriced garage that your vehicle does not fit in. No parking to stop and get the mail. Someone needs to learn about ADA and those rules for the disabled. They never plow. Only once I have seen plow to push the slush around and bury people in so they slip and fall when the slush freezes. Take my advice and don't come here to live in a shoe-box while you hear the neighbors flush the toilets and listen to their television shows through the walls. Be careful talking to them as the girls in the office play the I am offended card (Grow a spine Alexandria).
    Manager

    12/10/2019

    Summerwalk at Klahanie
    Hi Anonymous, We are sincerely sorry to hear about your experience. Our team here at Summerwalk has been in place since Oct 2018 and we would love the opportunity to assist you. Please reach out to me directly. I am the manager and can be reached confidentially at falexander@hollandpartnergroup.com. I'm sure we can work together to find a solution for your concerns. Sincerely, Felicity A. Property Manager

    Review 11 out of 176

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