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Highlander Apartments



Resident · 2014
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Office Staff
Keep searching!! My husband received a job offer in Kennewick, so he was in a rush to find us a place to live. He applied for an apartment on the first floor because we have a two year old that loves to jump, but when they took us to the apartment it was a different one! They gave us one on the second floor without a washer and drier! When he told them they gave us the wrong one they said, we called you and told you we switched it. He asked the manager Laura who she had talked to, she said she couldn't remember. It's not hard, obviously when you call someone you usually bother finding out their name before you call. She tried to make my husband look stupid and even had the nerve to yell at him and mock him! Like it was his fault. They never even called us! I have never had such a horrible experience. Well they said they couldn't change anything and we're stuck with this apartment for a year. These people are snakes don't trust them and save every receipt.
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