Review History for Amber_S969

La Serena at Hansen Park


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Amber_S969

Resident 2009 - 2016

5/8/2020

I've lived at la Serena's 2 separate times and will be moving back in for the third time tomorrow. After living at la Serena's no other apartment community even comes close to comparing. La Serena's is clean, has an amazing staff (which hasn't changed in 8 years) and fantastic upfront rates(no hidden charges like storm drain fees)The units are efficient and have modern layouts. The office response quickly to problems, if you have any. The maintenance guys are literal waiting outside by the tool storage unit for a tenant to need something fixed. I wanted to mention that because I was impressed by how hard they work at keeping everything running smoothly. Hot tub and pool are always clean, working and opened on time. I also wanted to say that after living here 3 years, I received my full deposit back when I moved out. That never happens even when you hire a professional cleaner. La Serena's is the only property in Tri-Cities owned and run by this company And they put a lot of effort into maintaining it and providing excellent services to their tenants. To all the staff at La Serena's, thank you for being so wonderful.

    Review 1 out of 44

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    La Serena at Hansen Park

    March 2024

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