Review History for anonymous

Rock Creek Landing


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anonymous

Resident 2015 - 2016

9/29/2016

This isn't about the community, I enjoy living here. This is about the property manager "------". I have never been talked down to more in my life then when I have to interact with her. She is probably the most condescending person I have ever met and talks to you like you're 12. "There is nothing I can do, that's company policy" is her catch phrase whenever you would expect her to step and be a team player, or community leader. That being said, I am friends with people who work here...she breaks policy all the time, when it suits her. Smoking isn't allowed on any Greystar property, yet her and nearly everyone in the office reeks of cig. smoke! How about closing the office for 2 hours because she doesn't want to deal with people anymore (while there are people standing outside wanting to use the gym)? What about the fact that her son and 3 other people live here under her name so they get the employee discount? Is that company policy? That sounds almost illegal if anything, oh yeah, it is!!
    Manager

    10/3/2016

    Rock Creek Landing
    Dear Selig, Thank you for taking the time to review Rock Creek Landing. I'm sorry that you haven't enjoyed living at the community and feel that the staff hasn't been respectful of your needs and requests. It's always our goal to provide excellent customer service and assist with any issues in a timely manner. We truly want you to love calling Rock Creek Landing home. Please reach out me via email so we can set-up a time to discuss your living experience. Best, Erin Heathers Regional Property Manager eheathers@greystar.com

    Review 17 out of 170

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    Rock Creek Landing

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