Callen

1404 Brittany Lane NE, Lacey, WA 98516
1404 Brittany Lane NE, Lacey, WA 98516

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Callen

1404 Brittany Lane NE

Lacey, WA 98516

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 82 
Reviews
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
39%RECOMMENDED
THIS PROPERTY
VS
57%CITY AVERAGE

Ratings & Reviews (82 Reviews)

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Callen Manager

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Resident 2020 Not Recommended
Reviewed 01/28/2020
office staff sweeps every problem under the rug. They invalidate your concerns and needs and instead makes excuses and accuses you for them. They belittle you. We had a mold problem since we were the ground floor and they assumed it was because we didn't wipe… See More
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Resident 2019 Recommended
Reviewed 12/07/2019
All 3 ladies at the leasing office are amazing! The process of moving in was so easy and the apartments are gorgeous and clean! I also love that they have gates, makes it feel so much safer. We couldn't be happier with living in Callen Apartments.… See More
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Kaylee_S213 • Resident 2019 Recommended
Reviewed 03/28/2019
I love this community because everyone is extremely clean and everyone is extremely helpful. If there is ever an issue, it is resolved in amazing time. It has the perfect place for my son to enjoy riding his bike and enjoying a nice little playground and… See More
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Courtney_B307 • Resident 2019 Not Recommended
Reviewed 03/27/2019
This a good place to live as long as you dont plan on ever moving out. At that point they will bend you over backwards. They took a yr to respond to my inquiry about them over charging me for flooring by 700 and charged me… See More
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Resident 2018 - 2019 Not Recommended
Reviewed 03/10/2019
Office staff is very unprofessional and gossip about residences and don't resolve issues needed. The apartment was put together cgheaply. The baseboards are half nailed in and the seem to paint over everything instead of cleaning the walls/doors
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Sean2_2 • Resident 2018 Not Recommended
Reviewed 01/28/2018
My lease is almost up and I will not be renewing it! The apartments are cheaply built and they charge you an arm and a leg to stay in them. Taking a hot shower causes the fire alarms to go off and everything in my apartment… See More
Callen Manager01/31/2018

Sean, we're very sorry you've not had the best experience at Brittany Lane. We understand the inconvenience of something breaking in your home and would love the opportunity to resolve any outstanding service requests. We try hold all our residents to the lease agreement, this includes quiet hours and only reasonable volume during the day but since we're not at the community at night, we rely on our residents to let us know. Please contact me directly at [email protected], so we can resolve any noise issues immediately and you can return to a peaceful home.

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Resident 2017 Recommended
Reviewed 07/13/2017
so this couple is at it again with the arguing, and loud yelling. I know its late to take a walk but I'm walking my dog and the same unit ---- is at it again. right now I can't wait until my lease is up to… See More
Callen Manager07/28/2017

Customer service is our number one priority here at Brittany Lane and I'm sorry to see that we have let you down in that regard. Ensuring that every person that comes through our door feels welcome and respected is critical to that mission. I would be happy to sit down with you in regards to your complaints about this community and mediate any neighbor disputes as best I can, but we will not tolerate discrimination of any kind. You and your family deserve professionalism and respect, just as much as all of our residents here at Brittany Lane. Please reach out to me directly at [email protected]

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Resident 2017 Not Recommended
Reviewed 06/28/2017
I live here and I've had a lot of problems before but why's worst now is that some new tenants moved in and this past weekend Apt L202 had a party and it was so loud and u went knocking on their door nd no one… See More
Callen Manager07/07/2017

Thank you for your feedback of Brittany Lane. We are truly apologetic that you experienced someone not abiding by our quiet hours. We always want to ensure the comfort of our residents and will do everything we can to uphold our community policies. Please contact me directly at [email protected] to discuss how we can ensure you continue to love living at our peaceful community.

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Resident 2014 - 2015 Not Recommended
Reviewed 01/04/2016
They have a "zero" sense of customer service. Any problems needing an immediate attention get overlooked too easy. Any accessories (blinds, fridge handle, microwave, oven, you name it!)within the apartment are cheap materials and get broken easily. And guess who has to pay for it? Yes,… See More
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Resident 2014 - 2015 Not Recommended
Reviewed 01/12/2015
We lived here for about two years, it used to be a great place to live. I used to go up and visit the office and when a new manager came and I didn't feel welcome at all. They don't seem to care about there residents… See More
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Resident 2011 - 2013 Recommended
Reviewed 09/17/2013
We loved our apartment at Brittany Lane! It was quiet, clean and the grounds were always kept. We had no problems, except smoke from a neighbor. The ladies in the office did their best to help with any issues or questions. Maintenance here is the best.… See More
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psalms • Resident 2011 - 2013 Not Recommended
Reviewed 08/30/2013
Don't waist your money! They raised the rent repeatedly and then charged us for everything when we moved out. There were a couple blinds that had one or two lines bent and they are trying to charge us for all the blinds- even the ones in… See More
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Prospective Resident Visited 2013 Not Recommended
Reviewed 07/31/2013
i searched for apartments for 2 months before finding the brittany Lane. i guess there was a switch in management because the new manager that i have been dealing with has an attitude, i believe the manager before was Beth. she was extremely nice and personally… See More
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kindersoldier • Resident 2013 Recommended
Reviewed 07/05/2013
We have lived here for about 6 months. We recently had are apartment flooded do to a accidental pipe bursting from the third floor, the were washing clothes and it all came down to are 1st floor apartment. The main maintenance man was over the top-… See More
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SymoneZien • Resident 2012 - 2013 Recommended
Reviewed 06/14/2013
Overall I consider brittany lane NE apartments to be one of the best complexes in the city of Lacey. The area is in a perfect location and right where you need it to be with great restaurants, stores, gyms, shops etc. right down the hill and… See More
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Resident 2012 - 2013 Not Recommended
Reviewed 06/13/2013
Our experience was great...until we moved out! They were very unfair with their appraisal of our cleaning. They took almost our entire deposit after I scrubbed that place for hours and hours. It was virtually spotless when I left it for the final time. They just… See More
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Resident 2013 Recommended
Reviewed 06/13/2013
Brittany Lane Apartments has been our home for the past 2 years. We have never had any huge issues with anything in the apartment or with any of our neighbors. While I wish we had more space to store things, the apartment has spacious living areas.… See More
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Rentanywhereelse • Resident 2011 - 2013 Not Recommended
Reviewed 04/12/2013
NO COMMENT--NOTHING GOOD TO SAY
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Prospective Resident Visited 2013 Not Recommended
Reviewed 03/13/2013
worst experience ever! Staff is very rude and unhelpful that we decided to change our mind before moving in. I would suggest to go to a town home that's not even five minutes away for that same price
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Resident 2010 - 2012 Recommended
Reviewed 11/15/2012
I lived here for a couple of years. Overall its a decent to pretty good apartment complex. I broke my rating into secions. Apartment Contstruction: Units are separated from side-to-side so that's a good thing but the sound proofing between floors is thin. You can hear… See More
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Prospective Resident Visited 2012 Not Recommended
Reviewed 09/12/2012
Went with a friend recently to go Look through, ugly apartments not worth the money it looks nice until you walk into the cheap ugly apartment and someone who lives there told me there are robberies there so much for security for those gates huh like… See More
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wayne718 • Resident 2012 Recommended
Reviewed 09/05/2012
Beth, Shana and Elvan has provided the best services to my family prior to moving in and even as a tenant. These individuals continue to provide excellent services as tenants. Four day ago we lost some very important information in the apartment compactor, they figured out… See More
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Santibiswo • Resident 0 Not Recommended
Reviewed 03/28/2012
Ive been living here for a year and half. Out of two women who work on the office, one is very soft and helpful. But, the one holding manager position seems very rude and proud.she has no customer service what so ever. Not a single bit… See More
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reganmcgee • Prospective Resident Visited 2011 Recommended
Reviewed 11/08/2011
I went into the office today to help a friend look for an apartment. It was out of his price range but instead of just sending us on our way the two girls in the office were awesome. They both made phone calls and sent us… See More
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CFrady • Resident 2010 - 2011 Recommended
Reviewed 10/07/2011
I lived here for a year and a half, and only left because I moved into a house. Overall, my experience here was better than any other when it comes to apartment-living. It is the most expensive apartment I've lived in as well, but you get… See More
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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Covered Parking
  • Garage

General

  • Clubhouse
  • Fitness Center
  • Gated Access
  • Night Patrol
  • On-Site Maintenance
  • Package Receiving Service
  • Playground
  • Pool
  • Professional Management
  • Spa
  • Storage Space
  • Sundeck

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    772 - 815

  • Available
    Avail.

    N/A

  • Model

    Canterbury

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    891

  • Available
    Avail.

    N/A

  • Model

    Kingston

  • Price

    N/A

  • SQ. FT.

    887 - 970

  • Available
    Avail.

    N/A

  • Model

    Chelsea

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,048

  • Available
    Avail.

    N/A

  • Model

    Stratford

  • Price

    N/A

  • SQ. FT.

    1,128

  • Available
    Avail.

    N/A

  • Model

    Tuscany

Disclaimer: Special, prices and availabilities subject to change.

Leasing

The community offers just as many amenities as the apartment homes with a fitness center, spa, pool, playgrounds, and clubhouse with free WiFi! Our community also offers additional storage and garages for rent if you need a little extra space.

Management Company: Internet Brands

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Callen Gallery

Manager Uploaded Photos
Floor Plans
Callen is a 772 - 1,128 sqft apartment in Lacey in zip code 98516. This community has a 1 - 2 bedroom, 1 - 2 bathroom. Nearby cities include Olympia, Winlock, Tumwater, Dupont, and Yelm. 98516, 98513, 98513, 98503, and 98506 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Callen

Provided by Property Management

Management Photos (45)

  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
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  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
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  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
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  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA
  • (Manager photo uploaded on 07/21/2017) Image of Callen in Lacey, WA

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