This seemed like it would be a great starter for me and my husband. Great distance to JBLM and close to Lakewood Town Center and the lake.
When applying, a resident came in and let management know that there was a bee that kept getting into her apartment and she didn't know how. After the resident left, Sharon laughed and said that some of the things that residents complain about are ridiculous. They were very quick to get back to us about our application and the deposit was not insane.
During our walk through before move-in, we saw the bathtub was very dirty. She said that they don't hire cleaning companies, so the men from maintenance don't always do a great job if they are busy.
When I started unpacking, I noticed moldy Tupperware in the back of one of the cupboards. There were also coins and crumbs in drawers and grease on the outside of cupboards. They said our freezer/fridge was new, but the freezer smelled like garlic and any ice we made tasted terrible, no matter how many times I cleaned it.
The siding in the shower bubbles out against the wall. It was not properly installed. Ours eventually popped up off the side. They recaulked it, but because there is so much extra siding and it is not properly attached to the wall, it came off again shortly after.
I was looking forward to using the gym, but I quickly realized that the machines are never cleaned (dust *everywhere*). One treadmill worked, but the screen would not display. The other treadmill was in great condition, but someone stole the power cord. If you are on a treadmill, your back is to an entrance. This does not make me comfortable working out alone. You *do* need a key to enter, but the doors could easily be broken into.
The playground is very dirty and there are fleas everywhere. Some of it does not even look safe.
They keep up the flowers in the front of the community beautifully. But the grass is mush near the apartment building we were staying in. Even if it doesn't rain, you sink right in. They do not enforce the pet station at all. There was always dog feces around our apartment.
We started having problems with neighbors above us (screaming and fighting after quiet hours and we could hear it get physical). We had to call the police on them twice. We reported them to the office after the first time and we were told that they would talk to the residents. After the second time, they said that they would talk to them again. The neighbor ended up keying our car! When my husband asked Katrina if they had cameras in the parking lot so we could file a police report (they don't), she gave my husband the resident's personal information so he could call the resident's commanding officer himself. She said she didn't want to get in the middle because she is a Christian. My husband and I are both Christians, but we do not tolerate physical abuse nor destruction of our property!!!
When we turned in our notice that we were leaving at the end of our lease, we received some sarcasm from Sharon. She asked us where we were going and then stated that they had several people move from our new complex to Hunters Glen. At Hunters Glen, a two bedroom (we need a bigger apartment as we are expecting) would cost $970. It is only 796 square feet. That is far too expensive for the small living space and no storage.
We really wanted to enjoy this apartment. But for the tiny space for the money, the fact that management hands out personal information, poor quality of maintenance in the gym and park, and management not addressing issues with neighbors, there are other options that would be better worth your money and time.