Review History for Amzel777

Aspire Apartments at Mountlake Terrace


Review Author Icon

Amzel777

Resident 2014 - 2015

3/18/2016

I use to love living there until the new property management team took over. I had to deal with loud creaking noises from the upstairs neighbors floors. It keeping me awake every single night. The wood floors were covered up by carpet, so anytime my neighbor walked, you could hear the creaking from the old wood floors. Alma would just be rude and hardly ever return my emails/phone call. Finally, I put a video on youtube, so everyone could hear the loud noises that no one was doing anything about. They finally decided to fix the flooring but not all of it. I could still hear loud noises throughout the night because they didn't fix the broken floorboards in the neighbors bedroom. BTW... I would sleep with 2 fans on everynight to try to drown out the noises. I was tired of being tired and the rude customer service I had to endure. Another problems was the Ferrell cats in the complex, we had tons that everyone would feed. They didn't have homes and you can tell they were left abandoned by previous renters. Alma and her staff started taking everyone's food bowls and throwing them away. I asked her why she didn't try to catch the cats? I even offered to take them to PAWS, she stated "because they didn't have time". So, her and her team expected us renters to starve these poor cats. I was so disgusted with the lack of customer service, I decided to move out. I have lived in apts over 20 years and never had to break a lease or even make a small complaint.

    Review 9 out of 44

    Share This Review

    Contact Property

    Aspire Apartments at Mountlake Terrace

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review